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Review Of HEMAS HOTEL SUPREME0123401234

Maharani Peta, Visakhapatnam | 7 minutes walk to Ramakrishna Beach

    User Rating & Reviews

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    • couple
    • family
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    3.1
    Good

    404 Ratings, 141 Reviews

    excellent
    21%
    very good
    26%
    average
    24%
    poor
    16%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 3
    • 3
    • 3
    • 2
    • 5
    • 1
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness2.8
    • Food3.1
    • Value For Money2.8
    • Facilities3.3
    • Child Friendliness2.9
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    Reviews Summary

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    The property boasts an excellent location near the beach, which guests appreciate, along with decent food options. However, many reviews highlight poor maintenance and cleanliness issues like cockroaches and dirty swimming pool conditions. Service quality varies, with some guests noting friendly staff and others mentioning rude behavior. Overall, while the ambiance appeals to some, significant improvements in hygiene and amenities are needed.

    Sort by:

    Positive first
    3.0

    Average Stay

    biswajit.family with 2 kids

    location is excellent. andhra cuisine food is excellent. staff is courteous but rooms are not matching the higher prices. except the reception area the entire hotel is clumsy and not as per the location tag and high price

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Executive Room (Economy)

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    2.0

    Poor Stay

    noah s.family with 3 kids

    1.Location and parking is good.. 2. Service is not up to the mark 3. No proper maintenance 4. Pool is filled with dirt and insects 5 budget friendly but would be excellent if and food and maintenance is improved

    Travel Month: Sep 2025

    Room: Executive Room (Economy)

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    5.0

    Excellent Stay

    chinmaya k.family with 2 kids

    Amenities was good Breakfast was also Good But Dinner we have taken was expensive and not well prepared. Overall Experience Good

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room (Economy)

    1.0

    Terrible Stay

    janardan d.family with 1 kid

    The hotel is not suitable for stay for specially for children. Cockroaches are moving everywhere. The tv is not working ,also hot water kettle is not working.even complaining 2 times there is no solution from hotel staff.only the restaurant is good other services are worst.

    Travel Month: Sep 2025

    Room: Executive Room (Economy)

    3.0

    Average Stay

    manjit n.solo

    Location excellent, food- I didn't try, staff behaviour- poor. Door/bes condition- bad

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room (Economy)

    3.0

    location good ,, rest all average

    saikumar d.solo

    Location wise good just opposite to Beach Food wise Average,,(Felt not great Hygiene),In my Room i was able to find the cockroaches, Amenities - Nothing specific. Services - Yes they are good ,, they will provide early checking with extra charges ,Respond well, but old property doors and inside bathroom doors cracked ,Damaged

    Travel Month: Sep 2025

    Room: Executive Room (Economy)

    4.0

    Good Stay

    prasannakumar t.solo

    Location is very good. Food is also very good.Services also good and staff is excellent. Too amenities to be improved.

    Travel Month: Sep 2025

    Room: Executive Room (Economy)

    3.0

    Average Stay

    milan.family

    1st day room service was not done and towel, brush and all normal amenities was not there in the room even drinking water. After repeated call, they provide that. TV was not working. swiming pool couldn't be accessed due to maintenance.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Executive Room (Economy)

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    4.0

    Good Stay

    lalchand n.group

    Food was delicious served at schedule time..location of the property was good...1 room was smaller than other 2 rooms... cleaning of rooms properly. Overall good experience. Thanks

    Travel Month: Aug 2025

    Room: Deluxe Room ( SEA VIEW)

    1.0

    Terrible Stay

    shashank n.family

    Rooms are very small and instead of giving us king size beds they give us queen beds which are very small. Food is very oily and services are not at all good, we have to wait for 1 hour for just a glass of water.

    Travel Month: Aug 2025

    Room: Superior Room(Partial sea view)

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    5.0

    Excellent hotel near beach side,The service is very well,the staff is good

    debashish s.group

    Very good and luxury hotel Location is best The swimming pool is good and best view of the rk beach

    Travel Month: Aug 2025

    Room: Executive Room (Economy)

    2.0

    Poor Stay

    navya h.

    The ambience of the hotel from outside was good but the rooms the bathrooms were very bad they didn't provide towels as well the complimentary breakfast wasn't that great overall experience wasn't satisfactory

    Travel Month: Aug 2025

    Room: Executive Room (Economy)

    2.0

    Poor Stay

    sreekanth r.couple

    Room is full of cockroaches. No tooth brush in washroom. Each water bottle cost 40 rs that too that is Bailey water bottle. When I asked the front desk guy who sits in reception he said hotel is our private property we can put 100 rs on each bottle that’s the answer. TV and AC both did not work for 2 days.

    Travel Month: Jul 2025

    Room: Executive Room (Economy)

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    3.0

    Room and Amenities is not good

    sreekanth r.couple

    1. Food is good. 2. Amenities : Room is full of cockroaches and ac did not work and tv did not work. No tooth brush and paste provided. Room service is not good. For each water bottle they are charging 40 rs which is worst I have never seen this. Finally This property is only for who can pay more than 3K

    Travel Month: Jul 2025

    Room: Executive Room (Economy)

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    2.0

    Poor Stay

    family with 1 kid

    this hotel experience was horrible

    Travel Month: Jul 2025

    Room: Executive Room (Economy)

    1.0

    Terrible Stay

    payal s.

    Yea

    Travel Month: Jul 2025

    Room: Superior Room(Partial sea view)

    2.0

    horrible room with very bad smell

    kalyan m.family with 1 kid

    Not worth to visit the hotel.. Swimming pool is terrible with caterpillars & many insects.. only lift is beautiful.. rooms are very badly maintained.. very bad smell like an old house with bats.. 😱. Not at all good...

    Travel Month: Jul 2025

    Room: Executive Room (Economy)

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    2.0

    Poor Stay

    sandipan m.family

    Food is good, room service was not good. washroom was very small with no hot water. WIFI was not working from every corner.

    Travel Month: Jun 2025

    Room: Executive Room (Economy)

    HEMAS HOTEL SUPREME has replied on Tue Jun 24 11:25:49 IST 2025

    Thank you for sharing your feedback. We're glad to hear you enjoyed the food, but we're truly sorry to learn that other aspects of your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the room service, washroom size, hot water availability, and Wi-Fi connectivity. Your comments are important to us, and we are already working with our team to address these issues and improve the overall guest experience. We hope you'll consider giving us another opportunity to serve you better in the future

    2.0

    Poor Stay

    santhosh k.

    Location and view very good. But service is terrible.

    Travel Month: Jun 2025

    Room: Deluxe Room ( SEA VIEW)

    HEMAS HOTEL SUPREME

    Dear Santhosh Kumar, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the location and view — they truly are highlights of our property. we're very sorry that the service did not meet your expectations. This is not the experience we aim to provide,we are actively working with our team to improve in this area. Your feedback is valuable and will help us make the necessary changes. We hope to have the opportunity to serve you better in the future.

    1.0

    Terrible Stay

    mirza b.business

    Worst stay experience, found so many cockroaches in the room. Complete unhygienic. Complaint lot of times but no response from manager.

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Executive Room (Economy)

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    HEMAS HOTEL SUPREME has replied on Sun Jul 06 16:57:01 IST 2025

    Dear Mirza Baig, We are truly sorry to hear about your experience and sincerely apologize for the unacceptable conditions you encountered during your stay. Cleanliness and guest comfort are top priorities for us, and what you described is far below the standards we strive to maintain. Finding pests and a dirty room is absolutely not acceptable, and we are taking your feedback very seriously. We will be investigating this matter with our housekeeping and maintenance teams immediately to ensure such situations do not occur again

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