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You are booking hotel for more than 30 days

Review Of Gugal Residency

Metgutad, Mahabaleshwar | 7.9 km from city centre

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.7
    Very Good

    139 Ratings, 113 Reviews

    excellent
    27%
    very good
    38%
    average
    24%
    poor
    7%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 3
    • 5
    • 2
    • 4
    • 2
    • 1
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness4.2
    • Value For Money4.2
    • Food3.9
    • Facilities3.8
    • Checkin Experience4.5
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property boasts a prime location between Panchgani and Mahabaleshwar, making it convenient for sightseeing. Guests appreciate the spacious rooms and stunning views, with cleanliness often highlighted. The staff is generally polite and helpful, though service speed is a common concern. Food quality receives mixed reviews, with some finding it average. Additionally, hot water availability is restricted to morning hours, which can be inconvenient. Overall, it's a decent budget option for families with private vehicles.

    Sort by:

    Positive first
    5.0

    STRONGLY

    abhishek s.group

    The location was perfect, if you have your own vehicle, you can easily commute in the city Rooms were spacious with amazing views and extremely clean. Room service was amazing strongly recommended

    Travel Month: Jan 2025

    Room: Standard Triple Room

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    3.0

    Average experienc

    nimmy r.family

    Helpful hotel staff, good food options. Hot water from 7 am - 10 am only. Room and washrooms are average, but manageable. A stinking smell is there in rooms.

    Travel Month: Dec 2024

    Room: Standard Triple Room

    • user photos
    2.0

    Poor Stay

    nitin k.family

    Hot water supply is a big problem, hotel mentioned that hot water will be available between 7AM to 10:30 AM. But still the room service woke us up at 7AM and asked us to bathe so early because hot water will not be available after 8. The room design was also not good, the bathroom window opens in front of the bed, no ventilation in the bathroom.

    Travel Month: Jul 2024

    Room: Standard Triple Room

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    5.0

    Nice stay at mahabaleswar

    rajesh k.family

    Wonderful hotel. Very neat and clean room. Room size is big. Lawn is too good full of flowers. Good parking. Owner as well hotel staffs are very polite and friendly

    Travel Month: Feb 2024

    Room: Double Room with Garden View

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    5.0

    Excellent stay with good ambience and rooms

    arjun j.couple

    Excellent hotel for stay. With clean and present rooms with good staff and rooms beat option for budget stay

    Travel Month: Feb 2024 (3-Night Stay)

    Room: Double Room with Garden View

    3.0

    Average Stay

    akshata a.loyalty-icon

    The food was not at all good. Also, they charged extra money for night charges preparation after 10pm.

    Travel Month: Oct 2023

    Room: Double Room With Balcony

    5.0

    Best place to stay in mahabaleshwar

    snehal e.

    I stayed in gagal residency and i should say it’s one of the best place to stay in mahabaleshwar between panchgani and mahabaleshwar. The receptionalist or i should say manager kiran was very humble and helpful in all the querie. The homemade food was awesome and mouth watering and all the staff was very helpful.

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Double Room With Balcony

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    5.0

    Perfect place

    venkata s.family

    Everything was perfect. The place is amazing.

    Travel Month: Aug 2019

    Room: Family Room Big AC

    4.0

    Nice budget hotel

    pawan c.loyalty-iconfamily

    Nice budget hotel. Location is nice with good view

    Travel Month: Aug 2019

    Room: Deluxe Double Room AC

    5.0

    Nice and cheaper place

    anuj m.loyalty-icongroup

    Everything was good except service it was very slow.

    Travel Month: Jul 2019

    Room: Deluxe Double Room AC

    3.0

    Decent hotel with basic amenities

    virag j.family

    Location and parking is good. Rooms and washroom are clean, though there were mosquitoes in one room. Many of the times no one was at reception. But the reception guy was very helpful. And overall it was a good experience, and nice budget hotel.

    Travel Month: Jul 2019

    Room: Deluxe Double Room AC

    3.0

    Service needs to improve

    sunil n.family

    Food good, though on a costlier. Side Location- it must bang in the middle of all points. Service- needs to improve. I stayed at deluxe and the rooms are very spacious.

    Travel Month: Jul 2019

    Room: Deluxe Double Room AC

    4.0

    Good one. Good location. Food is good. Nice place to stay

    manish k.family

    On up hill 100 meters from main Road. Nice location. Good food. Big rooms. Comfortable stay. But hotel experienced a power outage of Around 8 hours in the night (1am to 8 Am). This must be addressed.

    Travel Month: Jun 2019

    Room: Deluxe Double Room AC

    5.0

    Hotel is very nice

    sachin s.family

    Staff, service, food is appreciable. Rooms are clean and spacious. Sufficient parking space.

    Travel Month: May 2019

    Room: Deluxe Triple Room Non AC

    5.0

    Overall good. But you need private vehicles

    smith t.family

    Overall good. But you need private vehicles. Polite staff. They help me to cook food for baby with us.

    Travel Month: May 2019

    Room: Deluxe Triple Room AC

    3.0

    Average Stay

    sunil k.

    Location was good. Food was good. Good hospitality.
    Gyser was not working so we were asked to use bathroom of another room.

    Travel Month: Mar 2019

    Room: Family Room Big Non AC

    Gugal Residency has replied on Mon Apr 08 10:26:20 IST 2019

    Dear Guest, greetings from Gugal Residency, We thank you for choosing our hotel for your vacation and expect to revisit again.

    3.0

    Average Stay

    abhiraj.group

    The hotel has nice clean rooms and is comfortable. Close to Mapro gardens. But the tv and wifi weren't working

    Travel Month: Mar 2019

    Room: Standard Room Non AC

    5.0

    Hotel

    sumeet v.

    Nice stay, clean, and ample room space.

    Travel Month: Feb 2019

    Room: Standard Room Non AC

    Gugal Residency has replied on Mon Apr 08 10:32:06 IST 2019

    Dear Guest, Greetings fro Gugal Residency. We thank you for giving us opportunity to serve you during your stay at our property.

    3.0

    Average Stay

    dipak h.

    It was good but ac was not working after two three times requesting that was not fixed. The temperature was too cold and we suffer with my little kid for freezing cold.

    Travel Month: Feb 2019

    Room: Deluxe Double Room AC

    5.0

    Best

    pramod k.

    Cannot describe it was so good the best stay I have ever had.
    Very good comfortable beds and a very spacious room if you choose a family room.

    Travel Month: Jan 2019

    Room: Family Room Big Non AC

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