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Review Of Groves

Gosaintola, Ranchi | 7 minutes walk to Ranchi Railway Station (Rnc)

    User Rating & Reviews

    • everyone
    • group
    • solo
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    3.8
    Very Good

    28 Ratings, 14 Reviews

    excellent
    36%
    very good
    36%
    average
    7%
    poor
    18%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 5
    • 4
    • 2
    • 1
    • 5
    • 5
    • 5
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the excellent cleanliness and well-maintained environment of the property, with spacious rooms adding to the comfort. The location is convenient, just a short walk from the railway station. While dining options are available nearby and room service might not be the best, the cooperative staff have received positive feedback overall for their helpfulness, especially during late check-ins.

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    Positive first
    5.0

    zabardast stay in a nice location.

    sunil t.solo

    excellent cleaning, zabardast stay environment. resturent not available but it is available in walking distance of 3 minutes.

    Travel Month: Apr 2025

    Room: Deluxe Room

    4.0

    Good Stay

    bir d.

    The property was good and well-maintained. I personally had no issues, except for some electrical glitches in the room. Also, it is better to eat outside or order through Zomato rather than ordering from the hotel staff.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    ejajul h.business

    staff behaviour is very rude and..not even one glass is provided by hotel... service is very pathetic...and..11 PM.. hotel door are closed...so get problem in check out

    Travel Month: Mar 2025

    Room: Deluxe Non Ac Room

    5.0

    Excellent Stay

    anwesh p.business

    Hotel was totally neat and clean. Photos are genuine though. Staffs are cooperative cause I made a late check in (late as in way more late around night 2:00 am I did), so I know how they cooperated with me.

    Travel Month: Feb 2025

    Room: Deluxe Non Ac Room

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    Groves has replied on Wed Mar 05 10:41:13 IST 2025

    Thanks and hoping ur next visit to hotel groves soon

    5.0

    Excellent Stay

    prithweejit m.

    Room was very clean, staff was respectful, corporative.

    Travel Month: Feb 2025

    Room: Executive room

    5.0

    Excellent Stay

    samrat c.loyalty-iconbusiness

    The location was good , it was a walkable distance from the railway station. it was simple & good, in room service available, staff was really good & responsible. The room was not big not small, okay for a single person

    Travel Month: Jan 2025

    Room: Deluxe Non Ac Room

    4.0

    Good Stay

    sumit g.loyalty-iconbusiness

    Stay location and management staff is pretty good. You can book this hotel for your next trip in a budget friendly price

    Travel Month: Dec 2024

    Room: Executive room

    Groves has replied on Fri Dec 13 13:03:16 IST 2024

    Thank you very much for your candid review of your recent stay at our hotel.Your feedback is extremely valuable to us ! We are so happy to hear that you enjoyed your stay with us, We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so please don't be a stranger.

    4.0

    Good Stay

    vinay k.solo

    Good hygienic and comfortable stay. Staff behavior is good. Location is good just nearby railway station

    Travel Month: Dec 2024

    Room: Deluxe Room

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    Groves has replied on Fri Dec 13 13:03:41 IST 2024

    Thank you very much for your candid review of your recent stay at our hotel.Your feedback is extremely valuable to us ! We are so happy to hear that you enjoyed your stay with us, We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so please don't be a stranger.

    5.0

    Good hotel near station

    pallab d.solo

    Clean room with good staff behaviour. Good hotel near station. Good amenities and services. Spacious room

    Travel Month: Oct 2024

    Room: Executive room

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    Groves has replied on Fri Dec 13 13:03:52 IST 2024

    Thank you very much for your candid review of your recent stay at our hotel.Your feedback is extremely valuable to us ! We are so happy to hear that you enjoyed your stay with us, We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so please don't be a stranger.

    5.0

    Excellent Stay

    gnanaguru r.

    Well maintained clean hotel pleasent stay

    Travel Month: Oct 2024

    Room: Deluxe Non Ac Room

    Groves has replied on Fri Dec 13 13:04:03 IST 2024

    Thank you very much for your candid review of your recent stay at our hotel.Your feedback is extremely valuable to us ! We are so happy to hear that you enjoyed your stay with us, We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so please don't be a stranger.

    2.0

    Poor Stay

    dayal b.

    The hotel room was most basic, should not cost more than 850 rupees, but i had to pay 1867 rupees.

    Travel Month: Sep 2024

    Room: Deluxe Non Ac Room

    Groves has replied on Fri Dec 13 13:19:15 IST 2024

    Dear Guest, Greetings of the Day! Thank you for choosing & staying at HOTEL GROVES Your feedback is extremely valuable for us which helps us to improve ourselves in all stages of hospitality. I would like to sincerely apologize for the inconvenience caused and most importantly not meeting up to your expectations during your visit. Guest satisfaction has been our main priority and we always put our all effort to make the guests' happier and memorable experience. We look forward to welcoming you back in the coming day.

    4.0

    Good

    ramji p.loyalty-iconsolo

    Excellent stay, good room, good service. Well behaved staff. It's a best hotels in ranchi near station road

    Travel Month: May 2024

    Room: Deluxe Non Ac Room

    Groves has replied on Fri Dec 13 13:19:55 IST 2024

    Thank you very much for your candid review of your recent stay at our hotel.Your feedback is extremely valuable to us ! We are so happy to hear that you enjoyed your stay with us, We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so please don't be a stranger.

    3.0

    Drinking water is very expensive

    subrata m.family

    Hygiene is weel maintained. Every mineral water bottle extra charge taken. Room is spacious and hotel location was good, hotel staff, s were co operative.

    Travel Month: Nov 2023

    Room: Deluxe Room

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    Groves has replied on Fri Dec 13 13:20:11 IST 2024

    Thank you very much for your candid review of your recent stay at our hotel.Your feedback is extremely valuable to us ! We are so happy to hear that you enjoyed your stay with us, We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so please don't be a stranger.

    5.0

    Comfortable stay at groves.

    priyankar c.family

    Very good and helpful staffs. Owners are very good and helpful. I enjoyed my stay and i would encourage others to come and visit this hotel. This hotel is situated near ranchi railway station. Rooms are clean and spacious. Do come and visit this highly recommended hotel.

    Travel Month: Jul 2023 (3-Night Stay)

    Room: Deluxe Room

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    Groves has replied on Fri Dec 13 13:20:26 IST 2024

    Thank you very much for your candid review of your recent stay at our hotel.Your feedback is extremely valuable to us ! We are so happy to hear that you enjoyed your stay with us, We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so please don't be a stranger.

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