Review Of Green Point Resort

every thing was ok food ambience location but the rooms were not gvn as shown in the picture when booking. Super deluxe room pic do not match with the room gvn

Stay was excellent. Food ambience location n staff all good. Problem is no lift for elderly person and damp y washroom with smell

We had booked it a day before and when we arrived the receptionist informed us that they donot have any room vacant in their hotel. They have other hotels and they can shift us there. And this happened when we reached at night at around 9pm However in the afternoon when we tried to confirm our booking no one informed us about this situation. They had 10 different numbers and most of them were not reachable. One number got connected and told us that we will get a call from the reservation team. And when the reservation staff called they said it's confirmed. After we reach hotel, they were playing the blame game between the reception and reservation team and not being helpful at all. They said their manager had informed the reservation team from Delhi (third party) that the hotel is full. And reservation team told us over call they didn't receive any update from manager. So unprofessional and so horrible experience. We had to argue for about half an hour and then they gave us a room which was booked by someone else and directed the other party to go to another hotel of theirs. We had to basically argue to get our own booked room from the hoteliers.

Unprofessional breakfast was horrible

Average place to stay located in small lane, no basic amenities, food is average not much variety, high price for the property

The hotel location is friendly to nature and the villagers, it is also very peaceful and refreshing through the clean flow of wind and beautiful flowers.

Room beside the reception counter is quite noisy & view from the room is no good where only jungle & full of garbage & mosquito if window is opened! otherwise other rooms seems to be quite satisfactory. Because hygene of the room and room servises are quite good. Staff are well behaved.