Review Of Garden Villa (Chotiwala)Like a 3

Garden Villa (Chotiwala) has replied on Thu Feb 27 18:27:32 IST 2025

Dear Zubin , "Thank you for sharing your experience! We're glad you enjoyed your stay and appreciated the parking convenience. We value your feedback on pricing and will take it into consideration. We hope to welcome you back again" Thanks and regards.

Garden Villa (Chotiwala) has replied on Tue Mar 25 18:15:32 IST 2025

Thank you for your feedback! We're glad you enjoyed your stay. We apologize for the missing amenities and will work on improving. Hope to host you again!

Garden Villa (Chotiwala) has replied on Fri Jan 03 18:55:58 IST 2025

Dear Tushar, Thank you for your feedback! We’re glad to hear you had a decent stay and appreciated our convenient location near Kashi Vishwanath. We truly value your recommendation, and we're happy to know our property met your expectations within your budget. We hope to welcome you back for another enjoyable stay in the future! Thanks and Regards,

Garden Villa (Chotiwala) has replied on Sat Dec 14 18:50:10 IST 2024

Thank you for sharing your feedback. We sincerely apologize for the issues you faced during your stay. We take cleanliness and guest satisfaction very seriously, and it’s disappointing to hear that we did not meet your expectations. Regarding the name board, we will look into this to ensure it is properly addressed. Please know that your comments are being reviewed by our team, and we are committed to improving the areas you’ve mentioned. We would appreciate the opportunity to make things right if you decide to visit us again.

Garden Villa (Chotiwala) has replied on Sat Nov 30 17:57:36 IST 2024

Dear Guest, Thank you for sharing your feedback. We are pleased to hear that you had an overall good experience and enjoyed the food. We appreciate your suggestion regarding improving our management system, and we are always looking for ways to enhance our operations to better serve our guests. We hope to welcome you back soon for an even better experience. Warm regards, Manager

Garden Villa (Chotiwala) has replied on Sat Dec 21 13:30:27 IST 2024

Thank you for sharing your feedback. We sincerely apologize for the frustrating experience you had during your check-in. We understand how upsetting it must have been to wait for such a long time, especially after your payment was already processed. This is certainly not the level of service we strive to provide, and we deeply regret the inconvenience caused. We have taken your concerns seriously and will investigate the situation with our team to ensure that such an issue does not happen again in the future. Regarding your refund request, please contact our front desk or customer service directly, and we will review the details of your booking to see how we can resolve this matter promptly. We truly appreciate your feedback and hope to regain your trust. Best regards,

Garden Villa (Chotiwala) has replied on Sat Dec 21 13:28:42 IST 2024

Thank you for sharing your feedback. We're glad to hear that you found the room spacious and clean. However, we're truly sorry to learn that your stay did not meet your expectations due to the issues with the TV and the service from our staff. We apologize for any inconvenience this caused. Your comments about the staff have been noted, and we will be addressing this with our team to ensure that all guests receive the attentive service they deserve. We also want to ensure that all amenities, including the TV, are functioning properly, and we will investigate this issue right away. We hope to have the opportunity to provide you with a better experience in the future. Best regards,