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Review Of Florence By NStay

Sector 39, Gurgaon

    User Rating & Reviews

    • everyone
    • couple
    • business
    4.0
    Very Good

    51 Ratings

    excellent
    47%
    very good
    29%
    average
    10%
    poor
    4%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 5
    • 5
    • 4
    • 4
    • 3
    • 4
    • 1
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness4.0
    • Value For Money3.5
    • Food3.8
    • Facilities4.0
    • Checkin Experience4.2
    4.0

    Good Stay

    anirudh r.

    Location was good, room was clean enough good experience

    Travel Month: Nov 2023

    Room: Standard Room

    Florence By NStay has replied on Mon Dec 04 15:49:59 IST 2023

    Dear Guest, Namaste! Thank you for your valuable time and for sharing a positive rating and feedback with us, we are glad to know that you loved your stay at our property, and we are delighted to know that we could impress you with our location. We are looking forward to welcoming you soon again. Warm Regards, Management-Florence By NStay.

    5.0

    Excellent Stay

    kashish d.

    Great service and decent room

    Travel Month: Oct 2023

    Room: Standard Room

    Florence By NStay has replied on Wed Oct 25 18:10:08 IST 2023

    Dear Guest, Namaste! Thank you for your valuable time and for sharing a positive rating and feedback with us, we are glad to know that you loved the service provided by our professional staff. We are delighted to know that you loved all our amenities and services. We are looking forward to welcoming you soon again. Warm Regards, Management-Florence By NStay.

    4.0

    Good Stay

    vikrant a.loyalty-icon

    Nice stay. Nice and helpful staff. Furniture and property can be scaled up as per latest design. Staff service if further improved can help to get better service for people visiting

    Travel Month: Oct 2023

    Room: Standard Room

    Florence By NStay has replied on Wed Oct 25 18:06:26 IST 2023

    Dear Guest, Namaste! Thank you for your valuable time and for sharing a positive rating and feedback with us, we are glad to know that you loved your stay at our property, and we apologize for the inconvenience caused to you due to our amenities and facilities. Please take this as a one-time incident and give us a chance to serve you soon again, we will surely look into the points mentioned by you. We are looking forward to welcoming you soon again. Warm Regards, Management-Florence By NStay.

    5.0

    Good ambience

    tarun b.couple

    Room was very neat and clean. Very hygienic place. Washroom was also very clean and good. Only food was not tasty. But you can order from outside.

    Travel Month: Oct 2023

    Room: Deluxe Room/Maharani Room

    Florence By NStay has replied on Wed Oct 11 16:41:20 IST 2023

    Dear Guest, Namaste! Thank you for your valuable time and for sharing a positive rating with us, we are glad to know that you loved your stay at our property and liked all our amenities and facilities. We apologize for the inconvenience caused to you due to our food, we will surely look into the points mentioned by you and shall take the right measures. Looking forward to welcoming you soon again. Warm Regards, Management-Florence By NStay.

    5.0

    Excellent Stay

    yash d.

    Good accommodation food is great and rates are very reasonable, staff very polite and they provide everything they claim for.

    Travel Month: Sep 2023

    Room: Deluxe Room/Maharani Room

    Florence By NStay has replied on Mon Sep 11 17:00:25 IST 2023

    Dear Mr Dimri, Namaste! We thank you for sharing the valuable feedback in regards to your stay at our property. It was our pleasure to serve you. We are pleased to know that you had a memorable stay and also glad that we could impress you with the service provided by the hospitality team of professionals. Hoping to welcome you soon again. Warm Regards,

    1.0

    Terrible stay

    sneha p.couple

    We reached at hotel the manager said that they did not have rooms we have an another hotel where we can stay so we went on another hotel at the middle of the night at 1am there was no jacuzzi as shown on standard room layout plan it’s was terrible i will not suggest anyone to stay in this property

    Travel Month: Aug 2023

    Room: Standard Room

    Florence By NStay has replied on Sat Sep 02 15:29:37 IST 2023

    Dear Ms Paul, Namaste! We wish to inform you that as we investigated this matter it has come to our notice that we do not have any booking with Sneha Paul. Requesting you to share correct booking details. Hope to see you soon again. Warm Regards,

    5.0

    Best for buck

    yash d.couple

    Best room available for the price, room is spacious and everything is clean, good staff, best rate food and service related to anything is fast for couples it is best

    Travel Month: Jul 2023

    Room: Deluxe Room/Maharani Room

    Florence By NStay has replied on Sat Sep 02 10:52:05 IST 2023

    Dear Mr Dimri, Namaste! Thank you for your valuable feedback we are glad to know that you loved your recent stay at our property and also delighted to know that you had a great ambience, luxury rooms, and all basic necessities. and also happy to know that you had very well behaved staff. and enjoyed the delicious food. will definitely share your feedback with our entire team to keep motivated. Looking forward to welcoming you soon back again. Warm Regards,

    4.0

    Service

    rajan s.business

    Service in the hotel is good and the rooms are well furnished. Sofas table and other amenities are fine

    Travel Month: Jul 2023

    Room: Standard Room

    • user photos
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    Florence By NStay has replied on Sat Sep 02 11:13:16 IST 2023

    Dear Mr Singh, Namaste! We thank you for taking the time to share your valuable feedback. We hope we could meet your expectations and look forward to welcoming you soon again. Warm Regards,

    4.0

    Wonderful for deluxe room.

    kanika g.business

    I was here for a business event and they were wonderful hosts, very cooperative and warm but when i travel-led solo for work, they were kind of rude.

    Travel Month: Jul 2023

    Room: Standard Room

    • user photos
    • user photos
    • user photos

    Florence By NStay has replied on Sat Sep 02 11:15:42 IST 2023

    Dear Mr Goel, Namaste! While we appreciate you sharing your valuable feedback, we express deep regret in knowing about the issues you faced and would like to take this opportunity to sincerely apologise on behalf of our team. We hope you will give us another chance to serve you better. Warm Regards,

    5.0

    Wonderful experience.

    kanika g.couple

    It was neat and tidy. It had beautiful and clean bed sheets plus it was extremely safe for women. The staff was very cooperative.

    Travel Month: Jul 2023

    Room: Deluxe Room/Maharani Room

    Florence By NStay has replied on Sat Sep 02 11:16:39 IST 2023

    Dear Mr Geol, Namaste! We thank you for taking the time to share your valuable feedback. We hope we could meet your expectations and look forward to welcoming you soon again. Warm Regards,

    5.0

    Excellent Stay

    sandeep.

    i âm interested

    Travel Month: May 2023

    Room: Standard Room

    Florence By NStay has replied on Mon Jun 19 16:59:29 IST 2023

    Dear Mr.Chauhan, Namaste! We are delighted to see you share your valuable feedback in regard to your stay at our property. We are pleased to know you enjoyed the delicious food, ambiance, and service by our hospitable staff. Also, we look forward to welcoming you soon again. Warm Regards, Management-Florence By NStay.

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