Worst Experience – Don’t Book This Property on MMT / Ecostay
The photos and the actual property are completely different – a total scam. The place is not suitable at all for families or kids. The outside area is very dirty, full of mosquitoes and even big red bugs. The vibes inside the villa are terrible – it looks outdated, almost like a haunted house.
Major issues we faced:
AC leaking directly on the bed
TV not working
No cooking facility despite being mentioned
Swimming pool dirty and unhygienic
I raised a complaint immediately, but the MMT team gave zero support. Instead of resolving the issue, they kept asking me to send “proof” and then cross-checked with the villa owner, who wasn’t even available! We wasted our time arguing from 8 PM to 10 PM while they simply refused to process a refund.
Later, Ecostay casually offered another villa 10 km away – which was ridiculous and inconvenient. To add to the frustration, MMT called me after two days (when my trip was already ruined) to ask about the “status” of my stay.
Finally, after endless arguments, they gave me a compensation voucher with so many terms & conditions that it’s practically useless. This is the “value” MMT gives to its customers.
👉 Summary: Worst experience,