My stay was horrible and nothing sort of harrasment. Property was shown at 5 star or Gold rated property. However, on reaching there, we are told that all AC's are not working in the living room. Couple of toilet flush pipe not working.. Wifi not working most of the time.. When we tried raising complaint with Ekostay villa host, they didn't respond and just said you may leave the property etc. my kids had to stay in hot and such humid climate in the living room. It was total waste of money, will never suggest people MakeMyTrip for villa bookings.
EKOSTAY - Casa Amado has replied on Wed Oct 01 14:53:52 IST 2025
Hello Kamlesh,
We are truly sorry to hear about your experience. This is not the standard we aim to offer and we understand how frustrating it must have been, especially with kids.
We are looking into the issues you raised and the host’s response. Your feedback is important and we appreciate you bringing this to our attention. Please feel free to reach out to us direct, so we can try to make things right.
Experience Team.