The property has a central location in Purulia, near Huchukpara Durga Mandir, which some guests appreciated. However, many reviews highlight serious issues like congested rooms, inadequate bathroom facilities, and lack of basic amenities such as dustbins and towels. Guests noted poor maintenance, unprofessional staff, and absence of food service. While some praised cleanliness and good staff behavior, the overall sentiment leans toward dissatisfaction due to limited services and comfort, especially for families and elderly visitors.