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Review Of Dichang Resort & Hotel0123401234

Tepesia, Sonapur

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
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    3.8
    Very Good

    204 Ratings, 119 Reviews

    excellent
    34%
    very good
    33%
    average
    16%
    poor
    8%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 4
    • 5
    • 3
    • 3
    • 3
    • 1
    • 2

    Rating Categories

    • Location4.1
    • Cleanliness4.1
    • Room4.0
    • Food3.2
    • Hospitality3.8
    • Value For Money3.8
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    Reviews Summary

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    The property boasts a great location, perfect for unwinding with family and friends. Guests appreciate the delicious food and the attentive staff. There's a range of activities available, including a swimming pool that adds to the fun. The environment is serene and clean, providing a refreshing escape from city life, making it a popular choice for leisure trips.

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    Positive first
    3.0

    Average Stay

    j r.family

    location is good. food is average but the room is not very clean. the people at the reception can improve their communication skills in dealing with customer. This will help customer feel welcomed. location is good. food is average but the room is not very clean. the people at the reception can improve their communication skills in dealing with customer. This will help customer feel welcomed.

    Travel Month: Aug 2025

    Room: Executive Room

    Dichang Resort & Hotel

    Dear J Rangdou Ngumei, Thank you for sharing your honest feedback with us. We’re glad to hear you appreciated our location, but we’re truly sorry that other aspects of your stay did not meet your expectations. Your comments regarding room cleanliness, food quality, and the communication at the reception are taken seriously, and we apologize for the inconvenience caused. We are already working with our housekeeping and front office teams to ensure improvements are made. Your suggestion about better communication is especially valuable, and we will be focusing on additional training to enhance the overall guest experience. Thank you once again for your feedback—it helps us grow and serve our guests better. We hope to welcome you back with an improved experience in the future. Warm regards, Rittika Ghosh World Choice Hotels Private Limited

    5.0

    Excellent Stay

    saumya s.family with 2 kids

    Excellent place to unwind with a lot of activities.Food is very good.Enjoyed the swimming pool, go karting and the walks in the sprawling property

    Travel Month: Apr 2025

    Room: Deluxe Room

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    Dichang Resort & Hotel has replied on Mon Sep 01 11:47:03 IST 2025

    Dear SAUMYA SHANKAR CHOWDHURY, Thank you so much for your lovely feedback! We’re thrilled to hear that you had an enjoyable and relaxing stay with us. It’s great to know you loved the food and made the most of the activities like swimming, go-karting, and exploring the property. Your appreciation truly motivates our team to continue delivering memorable experiences. We look forward to welcoming you back for another fun and refreshing getaway! Warm regards, Rittika Ghosh World Choice Hotels Private Limited

    4.0

    Good Stay

    anirban d.

    Good

    Travel Month: Mar 2025

    Room: Standard Room

    5.0

    Excellent Stay

    anirban d.

    Good hotel

    Travel Month: Mar 2025

    Room: Standard Room

    1.0

    Dichang resortpathetic and regretful. pls do not book

    karni j.solo

    absolutely pathetic hotel. pls don't go and book by seeing . the room was shaddy, water leaking out of room from bathroom, absolutely non cooperative staff, food was pathetic and more u get disturbed by crows n birds hitting your glass windows non stop early morning. hotel has no support, I asked for iron, instead they said we don't have iron, but we have laundry facility, chargeable. worst hotel stay experience ever. will suggest customers to book any other place nearby, but don't book Dichang resort. there isn't anything like resort in here.

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Standard Room

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    Dichang Resort & Hotel

    Dear Karni Jhala, Thank you for taking the time to share your feedback, though we’re truly sorry to hear about your disappointing experience. Please accept our sincere apologies for the issues you faced during your stay — including the room condition, bathroom maintenance, lack of support with basic amenities, and overall service. This is certainly not the experience we aim to provide, and we’re very sorry that we failed to meet your expectations. Your feedback has been shared with the concerned teams, and we are taking immediate steps to address the problems you've mentioned — especially regarding housekeeping, maintenance, and staff responsiveness. We’re also reviewing our amenity offerings to ensure clear communication with guests going forward. We understand your frustration, and while we regret that your stay was not a positive one, we appreciate your honest review as it helps us identify where we need to improve. Should you reconsider staying with us in the future, we would be grateful for the opportunity to provide you with a much-improved experience. Warm regards, Rittika Ghosh World Choice Hotels Private Limited

    5.0

    Excellent Stay

    nabajyoti k.

    The stay was pleasant, very nice behaviour of the staff. Resort was very very clean and sorted. A trip of a day will be an excellent experience! lastly the food was apt, liked by all.

    Travel Month: Dec 2024

    Room: Supreme Room

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    Dichang Resort & Hotel has replied on Mon Sep 01 11:53:52 IST 2025

    Dear Nabajyoti Kalita, Thank you so much for your kind words! We’re delighted to hear that you had a pleasant stay and that our staff’s hospitality made a positive impression. It’s wonderful to know you found the resort clean and well-maintained and that the food was enjoyed by everyone. We’re glad your day trip turned into a memorable experience, and we’d love to welcome you back for a longer stay next time! Warm regards, Rittika Ghosh World Choice Hotels Private Limited

    2.0

    Disappointing service

    chanchal d.family

    The property is good but the service is horrendous. The room was not properly cleaned. In the blanket, we found strands of long hair which i assume of the previous guests who slept on the bed. The room service did not clean it properly before checking us in. We had breakfast included in our stay, so when we called the reception in the morning about where we could go to have our breakfast, they informed us there will not be any buffet because there was a wedding taking place on the property that day. The breakfast hall was reserved for them only. We can however order our breakfast in our room. Also, there was a restriction on how much we can order, because when we asked for two sandwiches and a paratha they said we can only order one and not two. I have never heard of such breakfast rules in any hotel or resort i have stayed in. After checking out, they refused to drop us to our cab waiting at the main gate. They had this electric rickshaw to drop the guests to and from the main gate. But they made an excuse that it wasn't available at the moment. So we had to take our luggage with us and walk to the main gate from our cottage and not a single staff came to help. It was disappointing. I will not probably choose this place the next time.

    Travel Month: Dec 2024

    Room: Standard Room

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    Dichang Resort & Hotel has replied on Mon Sep 01 12:01:04 IST 2025

    Dear Chanchal Dutta, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the issues you encountered during your stay, including the cleanliness of your room, the breakfast arrangements, and the lack of assistance with your luggage at check-out. This is certainly not the standard of service we strive to provide, and we regret the inconvenience and disappointment caused. The situation with the wedding event did affect some of our usual services, but we understand how the restrictions and communication could have been better handled. We are reviewing our policies and staff training to ensure clearer communication and improved guest support, even during busy events. Your feedback is invaluable in helping us identify areas that need urgent attention, and we hope you might reconsider staying with us in the future so we can provide you with the quality experience you deserve. Warm regards, Rittika Ghosh World Choice Hotels Private Limited

    1.0

    Extremely poor and late service

    anket j.business

    1. Correct room not allotted due to wedding in the resort. 2. Even after asking for bowl for ‘dal tadka’ multiple times, the same was not provided. 3. Every service is delayed. 4. Cold food provided.

    Travel Month: Nov 2024

    Room: Standard Room

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    Dichang Resort & Hotel has replied on Mon Sep 01 11:57:26 IST 2025

    Dear Anket Jaiswal, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused due to the room allocation mix-up during the wedding event. We also regret the delay in service and the issues you faced with the food quality and requests. This is not the experience we aim to provide, and we understand how disappointing it must have been. Please be assured that we are addressing these concerns with our team to improve our service standards and ensure timely and attentive service for all our guests. We appreciate your honest feedback and hope to have the opportunity to provide you with a better experience in the future. Warm regards, Rittika Ghosh World Choice Hotels Private Limited

    3.0

    Average Stay

    abid z.couple

    Room quality is good and staff behaviour also good but breakfast was very bad which they served as complimentary

    Travel Month: Nov 2024

    Room: Standard Room

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    Dichang Resort & Hotel has replied on Mon Sep 01 12:08:15 IST 2025

    Dear Abid Zaman, Thank you for your feedback. We’re glad to hear that you were satisfied with the room quality and our staff’s behavior. However, we’re sorry to learn that the complimentary breakfast did not meet your expectations. Your comments have been shared with our culinary team to help improve the quality and variety of our breakfast offerings. We appreciate your valuable feedback and hope to have the opportunity to serve you better on your next visit. Warm regards, Rittika Ghosh World Choice Hotels Private Limited

    3.0

    Average Stay

    sintu d.business

    I stayed at disang for one night, and upon entering my room, i discovered a cockroach on the floor. The room had an unpleasant odor, and the basin was clogged, indicating low hygiene standards. Room service was slow, and it would be beneficial for the resort management to improve this aspect. At night, the air conditioning unit leaked, and my clothes, which i had placed on the table beneath it, ended up damp. I recommend checking the ac system first thing in the morning. Additionally, i found that a buffet breakfast was not available only room order available which is surprising for a resort in this price range. In today's market, many comparable resorts provide a buffet breakfast, so i urge the management to consider this offering.

    Travel Month: Nov 2024

    Room: Standard Room

    4.0

    Good Stay

    chandan b.

    Current has gone 3 -4 times at night

    Travel Month: Nov 2024

    Room: Standard Room

    4.0

    Good Stay

    chinmaya b.family

    Location and ambience of the property is excellent, it is in a clean natural environment. Air is very clean and healthy.

    Travel Month: Jun 2024

    Room: Standard Room

    5.0

    Everything is good but only the bathroom kits must be change esp the Soap.

    eldienewton l.loyalty-iconfamily

    It a pleasant place to stay and nice environment would like to thanks Mr Ali for his service. Food should be 24/7 for guest.

    Travel Month: May 2024 (3-Night Stay)

    Room: Supreme Room

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    2.0

    To never visit this place anymore

    jerry w.family

    It was not a pleasant stay at all. I booked for the executive suite for myself n my family etc. I called for the room service n ordered for 2 more bathing towels for my children but to my utter disappointment the staff replied that since u have a double bed, we should be happy with 2 bathing towels. I asked for a 2 bottles of mineral water n the reply was i have to pay for the request etc. It may be mentioned that i have booked my stay reservations n the money was debited from my account for the above mentioned reservations etc but to my utter surprise i was charged 2k on my arrival at the reception n the reasons best known to the management team. Since am travel-ling with my family n it was worth mentioning that i’ve not come for a pleasure trip but i came for my son’s review checkup at guwahati etc the restaurant people were horrible n we had to wait for hours to get our complimentary food etc. Nevertheless this is my last visit in this resort. Wat a terrible experience

    Travel Month: Mar 2024

    Room: Executive Room

    4.0

    Good Stay

    bivek s.

    The stay was good and the staff working there are very helpful. However taking a room on 1st floor is better

    Travel Month: Dec 2023

    Room: Standard Room

    5.0

    How it was

    iliyas a.loyalty-iconcouple

    It was really good 👍.And it was awesome clean and friendly and well adjusted. Clean 🧼 .and eco friendly

    Travel Month: Oct 2023

    Room: Executive Room

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    3.0

    Upset with the room provided

    neelam s.couple

    When i entered the room, i shocked. Because the room was not as expected there on such amount of price i paid. In other words, it was overpriced. The room and bathroom was found with a little bit bad smell. For this, i used my personal body spray to banish this bad smell.

    Travel Month: Oct 2023

    Room: Standard Room

    2.0

    Below average service!

    saptarshi s.loyalty-icongroup

    Had a one day stay. Service has to be improved, specially the staff behaviour. While it shows that pool services are complementary, initially the reception told that it is not after we reached. Then they allowed but the staff who was managing the pool was v rude.He firstly said you can use for only one hour and then was loudly following through saying your hour is over.This is inspire of us staying in the property.The behaviour was outright disrespectful.The food was ok 👍🏻. needs to update whether the pool services are complementary or chargeable. Below average stay!

    Travel Month: Aug 2023

    Room: Executive Room

    3.0

    Average Stay

    arnab k.

    Food delivery time is too long. Have to wait for a long time. Unable to close one window as it is defective.

    Travel Month: Jul 2023

    Room: Standard Room

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    1.0

    Worst stay

    harsh n.loyalty-iconcouple

    The 300 rs lodges at stations are better than this so called resort

    Travel Month: Feb 2023

    Room: Standard Room

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