I stayed at this hotel recently and, unfortunately, the experience was disappointing for a property that claims to be 4-star.
One of the most inconvenient aspects was the geyser system. The hotel switches off the central geyser, so if you return in the evening and wish to bathe, you have to call and request them to switch it on. Until then, the water is cold. This is not something expected from a 4-star category hotel.
Regarding the rooms: On the first night, I stayed in the Club Room, which had no window at all. Staying in a room without any natural light was extremely suffocating. The next night I moved to their only Suite, which does have better interiors, but again maintenance is poor. The furniture is not in good condition — for example, a drawer was broken and wouldn’t stay closed. Even in the suite, I faced the same issue with the geyser and cold water.
On the positive side, the restaurant interiors are good and the food was decent. But overall, the rooms need a lot of attention and better upkeep.
In my view, this property should be rated more like a 3-star hotel rather than 4-star. It is livable, but not worth the premium pricing. I would only recommend staying here if you get a room between ₹3500–₹4000, not beyond that.
Cygnett Collection KK Hotel Ayodhya has replied on Tue Aug 26 15:55:43 IST 2025
Dear Chavi,
Thank you for sharing your feedback. We're genuinely sorry to hear that your experience did not meet expectations, particularly with the geyser system and the condition of the rooms. Your observations about the lack of natural light and maintenance issues are valuable, and we will certainly take them into consideration for improvement.
We’re glad to hear you enjoyed the restaurant and found it pleasant. Your input helps us aim higher in providing a better experience for our guests. Thank you for your thoughts on the pricing and star rating; they will be taken into account as we strive to enhance our services.