The property has received numerous negative reviews highlighting major issues like pervasive cockroaches and extensive cleanliness problems. Guests reported unsanitary conditions, such as stinky bedsheets and dirty bathrooms. The pictures used for promotion do not accurately represent the property, causing disappointment among visitors. While some mentioned polite staff, overall service was found lacking, with many experiencing uncomfortable stays and inadequate maintenance. Additionally, basic amenities and promised services often fell short, leading to a frustrating experience for many.