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Ranibagan, Berhampur-West Bengal
114 Ratings, 65 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property offers a unique royal experience, beautifully reflecting Bengal's heritage with its stunning architecture and well-preserved decor. Guests love the traditional ambience, spacious rooms, and friendly, helpful staff who provide top-notch hospitality. The delicious local food is a highlight, adding to the overall charm. Visitors appreciate the peaceful surroundings and the opportunity to explore historical sites. Whether it’s a family getaway or a cultural immersion, this spot promises a delightful stay filled with warmth and history.
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Excellent Stay
Excellent facility! Staff members are very cordial and helpful and the overall ambiance is great. Highly recommended
Room: Royal Suite Luxury
Excellent Stay
Excellent food, professional staff, well maintained rooms, nice palace experience
Room: Royal Suite Premium
Wonderful royal stay
Wonderful stay, what a royal feeling. Come here to enjoy royal bengal feeling. Good food and parking included
Room: State Room
Average Stay
The Hotel Rooms are neat and clean. But that is the only positive. Food is over priced and there no choices apart from basic Chicken Curry. At best, the interior decoration theme is palace like. The service is not like that of a palace Hotel. For similar prices the services should have been much better. This is not value for money. At this price point even breakfast options ought to be better. Visitors should stay away from this hotel
Room: State Room
Excellent Stay
It's a great experience.location is very good . food was good all over experience was awsom.The property owner was very nice and humble. He personally took care of his guests. He told us about the history of the palace and personally showed us around the entire palace. All the staff were very caring. The food was also good. property,food , amenities, service, location all good 👍
Room: Regal Suite|Royal Suite Premium
Poor Stay
Owners need to be more invested- more in terms of personal and professional interest than merely financial
Room: State Room
Cossimbazar Palace of the Roys (Rajbari) has replied on Fri Jun 06 20:28:30 IST 2025
Dear Mr Singh, Thank you for sharing your thoughts and feedback. We appreciate your perspective and apologize if your experience did not reflect the level of personal engagement you expected. We would like to share that the palace, originally built in 1735, is currently being meticulously restored and maintained by the present generation of the Roy family. This is not just a financial endeavor, but a heartfelt commitment that involves immense personal and professional dedication. Our family takes great pride in preserving the heritage and legacy of this historic property, ensuring that every guest enjoys an authentic and memorable stay. Every detail, from the restoration work to guest experience, is overseen with care and passion. We are deeply invested in making each visit special, and your feedback encourages us to continue our efforts. Thank you once again for your valuable input. We hope to welcome you again and provide an even more enriching heritage experience. Warm regards, Management Cossimbazar Palace of the Roys (Rajbari)
Good stay
Stayed for 1 night with school friends. Place was beautiful. Wish we could have spent one more day. Prosenjit Babu was especially helpful and courteous. Food was good but could have been better!
Room: Regal Suite|State Room
Poor Stay
Poor Locality , difficult to drive n reach property with big SUV. Picture and Real Property was quite different, Even location shared and Property was not matching. Bathrooms are poorly equipped and dirty. Good Food, lack of parking space.
Room: State Room
Short stay in cossimbazar palac
The property is good but needs better management. Same staff is handling room service, reception, kitchen and dinning. So service is very poor with minimum hospitability. Food is very average. All in all needs substantial improvement of food and service
Room: Royal Suite
Excellent Stay
A very good experience. Ambience is awesome. Staff behaviour very good. Only negative side is quality of food - can be rated as 3. 5 if one wants to visit murshidabad, stay here & embrace it's heritage & explore other historical sites visit as a traveler not as a tourist.
Room: Royal Suite
Never book this hotel
The staff had attitude problems, they expressed great dissatisfaction in having to cater to guest requirements, especially mr. Arup biswas at the reception. The place is running on some acquired name. The service, staff all are below average. The hotel being an erstwhile zamindar house, in today's time it seems the staff have become zamindars themselves.
Room: State Room
Cossimbazar Palace of the Roys (Rajbari) has replied on Fri Jun 06 20:21:18 IST 2025
Hello Ms Dutta, We sincerely apologize for any discomfort you experienced during your stay. Your feedback is important to us, and we regret that we did not meet your expectations. However, we are quite surprised by your comments regarding our staff. Our team is known for being attentive, professional, and always ready to assist our guests with warmth and dedication. They take great pride in delivering personalized service and ensuring every guest feels valued. As a heritage property, we honor our legacy with humility and respect, and we are committed to upholding the highest standards of hospitality. The suggestion that our team operates with an attitude or entitlement is not reflective of our values or the experience we strive to provide. We appreciate your feedback and will continue to work on maintaining and improving the quality of service that our guests expect and deserve. Warm regards, Management Cossimbazar Palace of the Roys (Rajbari)
Cossimbazar rajbari
Excellent accommodation, good traditional food and very helpful and caring support staff. Raj era period furniture and traditional royal ambience
Room: Royal Suite Premium
Good Stay
We expected more hospitality from their end. Their must be some provision to explore the history of the palace like some kind of guided tour around the palace. Overall quality of the food was excellent.
Room: Regal Suite
Great stay and food
Stay was great! location is good. Room was good and spacious. Food taste was great, however restaurant manager manas is a bit grumpy, he needs to smile more and be friendly. Other stuffs was very polite and helpfull, special mention sunny, prosenjit. Thanks all the stuff for a great stay. Looking forward to visit during durga puja someday.
Room: Royal Suite Trio
A peep into history
I would rate my stay at the property at a very high level. It is a heritage property with superb service. Food too was delicious. I would highly recommend this to travelers
Room: Royal Suite
Wonderful stay
I had visited the property with my wife and elderly parents. I was worried whether my parents would be able to walk around and reach the rooms safely. I was however pleasantly surprised at such a warm reception and cordial behavior of the staff. They made every arrangement possible to ensure that my parents did not face any inconvenience. The property itself is very well maintained. The rooms remind you of bengal' s ancient heritage. The food was excellent - as good as home cooked. The property is surrounded by a plush garden and a pond. The cute little ducks at the premises enhance the beauty.
Room: Royal Suite
Good stay
Comfortable stay, food is good and the staff’s are nice.
Room: Royal Suite
Pleasant weekend
Very pleasant stay. Great experience. The staff was extremely cooperative. The quality of food was good.
Room: Royal Suite
Average Stay
The stay and food was good. However there are lack of customer support due to lean manpower deployed for all sort of help. Also it was strange to pay immediately after every meal.
Room: Royal Suite
Excellent Stay
Majestic experience. Courteous staff makes you feel at home. Good immersion into the lives of royalty during the raj.
Room: Royal Suite
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