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Sector 31, Noida
64 Ratings, 39 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property showcases decent facilities and good hospitality, with several guests appreciating the cleanliness and food quality. However, issues have been flagged around room hygiene, maintenance problems like non-functional ACs, and slow service. Some guests faced coordination challenges during check-in, and others mentioned unclean bathrooms. Despite these setbacks, the location and value for money seem to be a highlight for many visitors, making it a mixed experience overall.
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Terrible Stay
The condition of the hotel was very bad. Moulds on wall, condition of washroom was very bad, no tap, intermittent water supply commodes dirty and broken, faucets handle not there, dirty bathroom, no regards for health condition rooms dirty, tables dirty, improper lighting, jet spray dirty, moulds on tap, washbasin dirty, no pressure in taps, toiletries not provided, water bottle was old and RO water filled, no packed water bottle provided, no hotel name available at the front
Room: Classic
Nice hotel
Facilities provided was good and great hospitality.
Room: Classic (2X)
Excellent Stay
Nice and clean hotel love to Stay here again and again.
Room: Classic (2X)
Collection O Townhouse 31 has replied on Sat Oct 26 07:33:19 IST 2019
Thank you for sharing your genuine comments and rating us positively, Harmeet Singh! We will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, Swarna.
Near Noida sector 18
Worst hotel ever of your life.
Room: Classic (2X)
Collection O Townhouse 31 has replied on Mon Oct 21 00:10:16 IST 2019
Hi, Farin! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin
Worst service
No coordination. No management. Worst experience.
Room: Classic (2X)
Collection O Townhouse 31 has replied on Fri Oct 18 20:33:27 IST 2019
Hi, Arvind! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin
Cleaning
Room was overall looking uncleaned.
Room: Classic (2X)
Collection O Townhouse 31 has replied on Mon Oct 14 19:00:28 IST 2019
Sorry for the hassle you faced, Rishi! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant Stay with us in the future. Regards, Rahul
Average
The room was fine but the washroom was not up to the mark. You are not allowed to order food from outside but when we placed an order for food then they delivered us the food which was ordered through swiggy.
Room: Classic (2X)
Stay at Noida Stay
Stay was quiet good but the cleanliness was not upto the mark and the blanket was not provided instead only the cover of blanket as cover sheet was provided. Otherwise the staff was courteous and enjoyed the Stay.
Room: Classic (2X)
Good Stay, so far, staff was cooperative, the only problem was with the elevator
To sum up, it was all a good decent stay, the only and one small problem we faced was the elevator, cuz then we had climb up stares, It was available but not working condition.
Room: Classic (2X)
Collection O Townhouse 31 has replied on Wed Aug 21 06:37:17 IST 2019
Hey Maniza Singh, delighted by your feedback, it matters a lot to us. Hope to host you soon) regards, Rahul
Average Stay
Need to work on the cleanliness and hygiene. Bedsheets and pillows and room walls were not tidy
Room: Classic (2X)
Collection O Townhouse 31 has replied on Tue Aug 27 18:59:51 IST 2019
Regret for the unpleasant experience you had with us, Ruchi! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one) regards, Navneet
Noida Stay my experience
Excellent Stay. Complete value for money, you wont find a better rooms in Noida at this price. Really enjoyed the Stay. No hassles at all
Room: Classic (2X)
Collection O Townhouse 31 has replied on Thu Jul 25 07:56:29 IST 2019
Hey Rajesh sharma, pleased to know you had an awesome Stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon) regards, Rahul
Really pathetic service from guard to room service person
coupleI really very disappointed with the services, I just leave that property in just after 30 minutes, really dirty room and bedsheets, something stinking over there very badly so I didn't recommend to anybody.
Room: Classic (2X)
Collection O Townhouse 31 has replied on Fri Jun 21 23:44:17 IST 2019
Hi, Sushant! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin
Good
It was good, food variety could be better though.
Room: Classic (2X)
Collection O Townhouse 31 has replied on Wed Jun 19 18:16:07 IST 2019
Hi, Nivedita! Thank you for sharing your feedback with us. We will work even hard for your complete satisfaction and make your Stay an amazing experience next time. Regards, Navneet
Checked in after 4 hours
I booked two rooms and got my second room after 4 hours. They didn't have the rooms ready. Very poor quality of the rooms. Bathrooms are terrible.
Room: Classic (2X)
Collection O Townhouse 31 has replied on Wed Jun 19 18:13:34 IST 2019
Hi, Aaditya! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
Terrible experience in Oyo
No shower, no water tap, ac was not working. Reached at 12. 00 Am no food to eat. Water per bottle costs 30rs. Horrible experience. If there is no water tap working then why he provided that room to us.
Room: Classic (2X)
Collection O Townhouse 31 has replied on Thu Jun 13 09:37:31 IST 2019
Sincere apologies! We understand that your experience was not up to the expectations. Do not worry, we're continuously working to improve our services to make sure your next stay is perfect.
Excellent Stay
It was good.
Room: Classic Room
Collection O Townhouse 31 has replied on Tue May 28 09:57:22 IST 2019
Hi, Lalit Kumar! We are elated to know that you liked our services. We cherish your association and foresee to serve you beyond your expectations to create a fruitful journey with us. Have a great day! Regards, Navneet
Bad experience
Hotel manager was very rude. AC not working and also light problem in this hotel. Only location is good. Otherwise staff is very bad. Mainly hotel manager meet me at the time of check in and check out.
Room: Classic Room
Collection O Townhouse 31 has replied on Thu Jun 06 13:43:31 IST 2019
Sorry for the hassle you faced. We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant Stay with us in the future.
Noida Stay
I found this as the best hotel in these reasonable rates. Surely deserve an excellent rate.
Room: Classic Room
Collection O Townhouse 31 has replied on Fri May 24 09:49:04 IST 2019
Thank you so much for the bright stars! We hope to host you again soon. Have a nice day ahead.
Noida trip
Nice Stay good food amenity is nice
Room: Classic Room
Collection O Townhouse 31 has replied on Fri May 24 09:49:03 IST 2019
We do appreciate your feedback with us, glad to know that you loved our services and we would love to be your host again soon.
Good
Place was great, heater wasn't working, hot water delivered but delivery was slow
Room: Classic Room
Collection O Townhouse 31 has replied on Thu Mar 28 14:04:30 IST 2019
Hi, Sowri! Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Rachit
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