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Review Of Collection O SIRI GRAND INN0123401234

Khaja Guda, Hyderabad

    User Rating & Reviews

    • everyone
    • family
    • business
    • solo
    2.6
    Average

    15 Ratings

    excellent
    20%
    very good
    20%
    average
    7%
    poor
    7%
    bad
    47%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 5
    • 4
    • 5
    • 1
    • 1
    • 4
    • 1
    • 1
    4.0

    Don't book in make my trip

    vasu r.family

    This is naidu. Don't book in make my trip, property asking extra money. Come and book at property. Thank you.

    Travel Month: Nov 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    raju c.business

    Nice hotel staff also very soft well cleaned rooms water bottle should be be provide hotel but they are not given

    Travel Month: Oct 2024

    Room: Classic

    1.0

    Terrible Stay

    couple

    worst experience ever, they charged 600 rupees extra, and now not even giving refund. worst customer support experience

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Very Rude Behaviour by the reception desk

    akshat s.loyalty-iconfamily

    Terrible staff! Reception desk misbehaved with me when they got to know that the booking They threatened that sunce the booking Oyo, no service will be given to us. They even Denied Water Bottle and told us to get the water ourselves from the RO which was on the ground floor they will not repair or address the issue as the booking is done OYO. When my parents checked in the room, they found the bedsheet was having stains and was very dirty, first of all it is hotel’s responsibility to make sure that the room is ready before the customer checks in, instead the manager or the guy at the reception started saying rudely that since I have checked in at night (around 12 AM) so it is my fault and the bedsheet cannot be changed until tomorrow morning. My father requested him but still he was showing attitude and denied the bedsheet change, it was then I have to intervene and ask for the same. He also revealed that the rooms alloted and OYO are very small compared to the rooms alloted for direct booking as the hotel gets less share with the former. Very biased and discriminate behaviour with the customers who make the booking Not at all recommended for family!

    Travel Month: Jun 2024 (6-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    ram g.

    No drinking water, air conditioner not working. Watt leakage on walls. Reception was very rude

    Travel Month: Jan 2024

    Room: Classic

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