The property features a mix of experiences with some guests appreciating the room quality and good food options, while many others reported significant cleanliness issues, like unclean bathrooms and dirty bedsheets. Staff behavior received mixed feedback, with some finding them helpful and others describing rudeness. Amenities like non-working air conditioning and broken taps were common complaints, along with poor service and management responsiveness. The location and overall hygiene levels were often criticized, making the experience less enjoyable for many.