The property has mixed reviews from guests. While some appreciated the comfortable environment, friendly staff, and excellent location with great views, many highlighted issues like dirty rooms, poor service, and hygiene concerns. Guests expressed dissatisfaction with treatment towards certain customers and mentioned extra charges upon check-in. Amenities and food options received praise, but cleanliness remains a significant problem, making it a questionable choice for families. Overall, experiences seem varied, with some enjoying their stay and others feeling let down.