The property has received a lot of negative comments regarding cleanliness, with many guests mentioning dirty rooms and linens. Service issues abound, including rude reception staff and extra charges that weren't communicated upfront. Basic amenities like toiletries and even water seem to be lacking, resulting in a poor experience for guests. While a few mentioned friendly staff and a decent location, the overall feedback points to significant dissatisfaction, particularly for families and those looking for a comfortable stay.