The property boasts a convenient location, just a short distance from Triveni Sangam, making it easily accessible for visitors. Guests have appreciated the clean and cozy rooms, and the friendly, helpful staff. Food quality is a highlight, with many guests praising the restaurant. However, there have been consistent complaints regarding small room sizes and inadequate lift maintenance, leading to some inconveniences. Overall, the property is noted for its warmth and responsiveness during peak seasons.