The hotel is in a good location, however it is very dirty and has lots of hygiene issues. o have gone through following issues.
No baggage assistance upon arrival even though my wife approched the desk and ask for help.
when I asked them second time after the registration one staff member delivered partial luggage in one room. after waiting for 30 min I went down to reception to check my bags, they were left unattended without any staff at the front door while all the staff were sitting in restaurant next door.
the coordinator was full of dust build up for weeks and cleaning was not done properly.
The rooms were filthy and full of bugs and mosquito.
The restaurant served us dosa made of instant better and it was full of bugs as well.
The breakfast menu had a about 7 options but the staff kept pushing to order Puri bhaji to save time.
we asked for a clean towel, they collected the dirty towel at 4:30 pm and didn't deliver clean towel until 8:30 pm. I have to go down to reception to remind them to deliver it immediately.
The dirty plates were left in the corridor for more than 24 hours while staff were sitting on the staircase on level 1.
I was looking for a mangere for three days but every time I went to reception o have found some sitting on desk.
The helpful person in hotel is Avdhesh Mishra, he knew what is hospitality and how to keep guest happy.