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Review Of City Palace Hotel

Sundargarh, Sundargarh

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    93 Ratings, 20 Reviews

    excellent
    38%
    very good
    33%
    average
    16%
    poor
    4%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 4
    • 5
    • 4
    • 4
    • 4
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.0
    • Value For Money4.0
    • Food4.3
    • Facilities4.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the spacious and clean rooms with good amenities. The property's location is a plus, surrounded by shops and a cinema. There’s also praise for the friendly staff and quick service. The food quality is generally good, though some found the dining options limited. A few minor maintenance issues have been mentioned, but overall experiences seem positive.

    Sort by:

    Positive first
    3.0

    Average Stay

    chandrakanta d.family

    hotel i s good but rooms are having problems facing like geyser not working on 308 and tv also ac is not working and rest of things are ok and average

    Travel Month: Feb 2025

    Room: Executive Room

    1.0

    Pathetic service at hotel. Worst experience with no facilities or person

    debraj d.loyalty-iconbusiness

    Pathetic service and facilities. No person to take care of basics. This is no more than a serviced apartment

    Travel Month: Jan 2025

    Room: Premium Room

    1.0

    Bad experience

    amrit r.loyalty-iconfamily

    Pathetic bathroom with leakage, staffs were a bit casual, although room was spacious. Overall experience was not good

    Travel Month: Oct 2024

    Room: Executive Room

    4.0

    The room very comfortable in every way. I was impress all staff in this.

    ananta k.couple

    City place is lovely. And service was attentive and courteous. The food qulaty is good. I look forward to visiting your hotel agan.

    Travel Month: Oct 2024

    Room: Premium Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent.

    s. l.business

    Experience was very good. Room was good and also service. People of hotel are friendly and polite. Room and bathroom was very good.

    Travel Month: Sep 2024

    Room: Premium Room

    5.0

    Excellent Stay

    kingshuk.solo

    Overall experience is good. Just the location is little bit inside. Like 2-3 km. Except this everything is gd. Quick service, responsive behaviour. Just one thing the hotel staffs are little bit younger, so sometimes the forget. Please ask them what you need they will immediately provide it to you. Room is spacious. Modern design. Mattress, blanket, pillows everything is in proper condition. They also provide grooming kit. As compare to other available option there price is on lower side but the quality of room and service is on higher side. One more thing i want to add their fooding charge is little bit on higher side. Otherwise everything is perfect

    Travel Month: Jul 2024

    Room: Premium Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    ankit k.

    Stay was really good and staff was cooperative. Done thank you

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Premium Room

    5.0

    Great experience

    ambika p.loyalty-iconfamily

    Very good hotel. Stay was good and comfortable. Prices are also very good. Rooms are very big in size and all amenities are good

    Travel Month: Jul 2024

    Room: Executive Room

    1.0

    Terrible Stay

    jaideep m.loyalty-icon

    Terrible hotel. The reception on the ground floor mostly has a clueless lady who tried to allot t an ordinary room to me instead of the suite room i had booked. Food in the hotel is horrible and expensive-one small slice of bread costs rs 20, and so does one boiled egg. I had to ask the hotel for towels and water, and they tried to charge me for the complimentary water bottle.

    Travel Month: May 2024

    Room: Suite Room

    4.0

    Good Stay

    raghabendra p.

    The stay was good, the room was spacious and clean. Room service was good. Only issue was they weren't offering the complete menu to order from. They only had very few items in stock which was very surprising.

    Travel Month: Mar 2024

    Room: Premium Room

    5.0

    best hotel in sundargarh and best service in this hotel

    sonu b.couple

    nice room and nice service at all😃food quality is good rooms and birth room are clean.you most visit this hotel

    Travel Month: Jan 2024

    Room: Premium Room

    • user photos
    • user photos
    2.0

    Service and food not good

    sharad g.loyalty-iconbusiness

    The room was good, but the service was not that great as well as breakfast. They literally tell you have this there is nothing else available in breakfast and the option they give is also not great. If you book with breakfast add on they will tell you that only certain amount of food should be ordered and they gave me tea, though i had ordered coffee. Evening the kitchen opens after 8:30pm same in morning as well in 8:30am. In evening as well only 25 percent of the item in the menu are available rest they will give excuses like this is not working or certain things are not available and hence you will again have very few options in night.

    Travel Month: Feb 2024 (4-Night Stay)

    Room: Premium Room

    • user photos
    5.0

    Excellent Stay

    shubham n.

    It's nice to stay here. Room is very specious and clean. Service is also very good. 👍🏻

    Travel Month: Jan 2024

    Room: Premium Room

    • user photos
    • user photos
    4.0

    Good stay

    iswar c.family

    Location is surrounded by shops and a cinema theater just under the hotel. The hospitality is excellent. There service is just as good and nice. Hygiene is well maintained. Food is good. Bedding and other amenities are available.

    Travel Month: Dec 2023

    Room: Premium Room

    3.0

    Na

    pranav n.family

    Rooms are neat and clean, staffs are friendly. Need improvement in dining and washrooms. Location is good.

    Travel Month: Dec 2023

    Room: Premium Room

    2.0

    Poor Stay

    sudhagar r.loyalty-icon

    The hotel staff first said no room was available. After h they said that the fan is continuously running in one room and that's available. I agreed to stay in the room. The room has more insects. I think bedbugs are also there. It does not have a clean washroom either. Very pathetic condition. Waste of money. Food was worst. Sorry i don't have

    Travel Month: Nov 2023

    Room: Premium Room

    3.0

    Better than average stay

    pranay d.business

    The room was really good with all the required amenities. The hotel was clean. Somethings i had to face an issue with : 1. The restaurant wasn't operational. Though they were good with the room service, but the room service menu was quite limited. 2. The staff seemed very confused with tha availability of rooms. I was denied a room due to non-availability. Then i booked it through mm t & i was allotted a room with a further differential payment of rs. 140.

    Travel Month: Sep 2023

    Room: Standard Room

    • user photos
    • user photos
    5.0

    Amazing ambience

    syed a.loyalty-iconbusiness

    I've been staying here during my business visits. Place offer amazing food, rooms are near and tidy.

    Travel Month: Aug 2023

    Room: Premium Room

    5.0

    Nice and quite rooms

    syed a.loyalty-iconbusiness

    The room where i stayed was big and clean with attached washroom which was also good. The services provided by the hotel are great and they are keeping an eye on hygiene as well. I would recommend others to give it a try.

    Travel Month: May 2023

    Room: Premium Room

    3.0

    City palace

    ankit j.couple

    Located at sankara near reliance trends in sundargarh also have access to a multiplex es cinemas in the adjacent building

    Travel Month: May 2023

    Room: Premium Room

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