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You are booking hotel for more than 30 days
Review Of AVENUE PLAZA
Serampore, Dankuni | 3 minutes walk to Serampore Railway Station
User Rating & Reviews
- everyone
- couple
- family
- solo
- business
Very Good
68 Ratings, 17 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 4
- 1
- 4
- 5
- 2
- 5
- 5
- 4
Reviews Summary
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This property boasts a prime location right in the bustling market, making it super convenient for guests. People have praised the friendly and helpful staff, with excellent service highlighted throughout. The food is generally well-received, with many enjoying breakfast. The clean and well-maintained rooms add to the overall positive experience. Some guests found the room size a bit on the smaller side, but the warmth and hospitality make up for it.
Sort by:
Positive first
4.0
Good Stay
chaitanya j.
Stay location, food and rooms are great. But a bit on the pricier side
Room: TWIN DELUXE
AVENUE PLAZA has replied on Fri Sep 26 12:48:02 IST 2025
Thank you, Mr. Jami. We’re glad you enjoyed the location, food, and rooms, and appreciate your feedback on pricing.
5.0
Excellent Stay
rakesh s.business
Rooms are very neat and clean. The ambience is very good. The staff is very supportive. The food is very good. The location of the hotel is very good. It is in the city. You can get everything around. It is very close to Railway Station Shrirampur. Anybody who is doing a solo travelling or a business traveller or even travelling with family can come here.
Room: SINGLE DELUXE
AVENUE PLAZA has replied on Fri Sep 26 12:48:20 IST 2025
Thank you, Mr. Sharma. We’re thrilled you enjoyed our rooms, ambience, staff, food, and convenient location!
5.0
Excellent Stay
joydeep b.
Awesome location, suite was spacious and had two toilets. Excellent staff behaviour and service. Specially prepared for us veg food without onion garlic due to our "Ashouch".
Room: EXECUTIVE SUITE
AVENUE PLAZA has replied on Fri Sep 26 12:48:36 IST 2025
Thank you, Mr. Bose. We’re delighted you enjoyed the spacious suite, our staff service, and the personalized food arrangements!
1.0
Anyone on official duty and require proper Invoice not provided from hote
soumyadipta n.business
Pathetic experience in the reception. I wanted to extend my stay but the reception people quoting the higher price than mmt. while I said that I shall then book through mmt as the type of room showing available, the receptionist said that the booking will get cancelled from their end. Further despite MMT asked for taking the final Hotel bill from the property itself, they are saying that as the booking was made from MMT they will not provide the invoice. Anyone on official duty and require proper GST invoice for reimbursement must avoid this property.
Room: TWIN DELUXE
AVENUE PLAZA has replied on Fri Sep 26 12:49:06 IST 2025
We sincerely apologize, Mr. Neogi, for the inconvenience caused. Your feedback regarding pricing and invoice issues is noted, and we’ll address it immediately to prevent such situations.
4.0
Average Stay
akash s.couple
Room was very small in premium range.Food is also average but room service staffs behaviour was excellent
Room: DOUBLE PREMIUM
AVENUE PLAZA has replied on Fri Sep 26 12:49:25 IST 2025
Thank you, Mr. Sahoo. We’re glad you appreciated our staff service and cleanliness, and we’ll work on improving room size and food quality.
4.0
Good Stay
manoj p.
family
familyDecent stay in the heart of market. Service was good, food is also nice. I think they can add up amenities like bathroom mat and keep some hair dryer and lotion
Room: DOUBLE PREMIUM
AVENUE PLAZA has replied on Mon Sep 30 18:20:34 IST 2024
Thank you for sharing your feedback! 😊 We’re glad to know you had a pleasant stay and enjoyed our service and food. Your suggestions regarding additional amenities like a bathroom mat, hair dryer, and lotion are noted, and we’ll certainly look into it to enhance the guest experience. We appreciate your input and hope to welcome you back for an even better stay next time! ✨🙏 – Team Mira International
4.0
nice place
dipa h.family with 1 kid
property is good and location is very convenient, nearby market and railway station. service and food is also good
Room: EXECUTIVE SUITE
AVENUE PLAZA has replied on Fri Mar 07 12:35:08 IST 2025
Thank you, Dipa Haldar! 😊 We're glad you liked the property, location, service, and food. Hope to host you again soon! 🌟
1.0
No value for this much price. You can get 5 star hotel in kolkata area in
rahul k.business
businessHigh prices with zero services. Rooms are very very very congested. Not a secure place. No value for this much price
Room: DOUBLE PREMIUM
AVENUE PLAZA has replied on Wed Sep 04 13:07:31 IST 2024
I’m sorry to hear that your experience didn’t meet your expectations. We take feedback like yours seriously and would like to address your concerns. First, I apologize for any inconvenience you encountered regarding the room size and services. We strive to offer a comfortable stay and are currently evaluating ways to improve both our facilities and service standards. Regarding security, your safety is a top priority for us, and we’ll review our procedures to ensure they meet the highest standards. Thank you for bringing these issues to our attention. We’re committed to making improvements and hope to have the opportunity to provide you with a better experience in the future. If you’d like to discuss this further, please contact our guest relations team directly.
4.0
Good Stay
ramsuchit b.
Staying to this hotel was good & service was also good
Room: TWIN DELUXE
AVENUE PLAZA has replied on Wed Sep 04 13:08:04 IST 2024
Thank you so much for your positive feedback! We're delighted to hear that you enjoyed your stay and found the service to be good. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to welcoming you back in the future!
3.0
Average hotel with friendly staff
harikrishna r.business
businessThe room had very limited space but the staff were friendly and helpful. This hotel was good to stay within this location compared to others. Tariff wise not good since limited space and no in house restaurant. Very limited food for breakfast.
Room: DOUBLE PREMIUM
AVENUE PLAZA has replied on Wed Sep 04 13:08:43 IST 2024
Thank you for sharing your thoughts with us. We’re glad to hear that our staff made a positive impression and that you found their friendliness and helpfulness noteworthy. We appreciate your feedback regarding the room size and the breakfast options. We're constantly working to enhance our amenities and services, and your comments will help us in our ongoing efforts to improve. Thank you for staying with us and for your constructive feedback. We hope to have the opportunity to better meet your expectations in the future.
4.0
Good Stay
niloy.
Everything was good as expected. Clean and well maintained rooms. Will visit again
Room: Double Deluxe Room
AVENUE PLAZA has replied on Fri Jun 21 16:25:58 IST 2024
Thank you for your feedback! We're delighted to hear that you found everything to your satisfaction. We look forward to welcoming you back on your next visit!
4.0
Good experience during my visit in kolkata
rinky s.family
familyIts was a nice stay. Good staff behaviour during my stay. Breakfast was also good.
Room: TWIN DELUXE
AVENUE PLAZA has replied on Sat Jun 22 17:33:17 IST 2024
Thank you for the feedback, please let me know if there is anything more I can assist you with.
5.0
Worth a repeat.
shilpa s.family
familyIt was a surprisingly pleasant stay. Loved the food and hospitality here. Connectivity to places in and around is also pretty convenient.
Room: DOUBLE PREMIUM
AVENUE PLAZA has replied on Tue May 14 16:51:25 IST 2024
Thank you for the positive feedback. Please visit at our hotel again.
5.0
Good stay with fantastic breakfast
sajan.business
businessThe hotel is near shrirampur station(local railway station. For a single stay, the cost is also decent. The service is very good.
Room: SINGLE PREMIUM
AVENUE PLAZA has replied on Tue May 14 16:53:03 IST 2024
Thank you for the positive feedback. Please visit us again.
5.0
Excellent
atonu k.business
businessWarm welcome, excellent service and awesome food. Very good room service and finger licking food. Rooms are also very clean and tide.
Room: TWIN DELUXE
AVENUE PLAZA has replied on Tue May 14 16:53:56 IST 2024
Thank you for the positive feedback. Please visit us again.
5.0
Good property with under price
rohit k.solo
Well cleaned room and good staff behaviour. Best in house resturant. Front desk staffs are really nice. They are taking special care.
Room: SINGLE DELUXE
AVENUE PLAZA has replied on Tue May 14 16:54:46 IST 2024
Thank you for the positive feedback, Please visit us again.
1.0
Property description
samya r.couple
Staffs are horrible especially the manager mr. Jana harassed me and my wife when we first entered the lobby. He asked my wife whether we are married or not and demanded aadhar. Marriage certificate. His behaviour was so rude and mean. We will surely take some legal step towards this hotel and manager. Since we have stayed so many good hotels through mm t and has been a loyal customer this wasn't expected. This hotel is the worst ever
Room: Deluxe Room
AVENUE PLAZA has replied on Tue May 14 16:56:19 IST 2024
We are very sorry for the inconvenience caused to you. We will improve on the points that you have mentioned. Thank you for letting us know.
