To be frank when you offer yourselv a star rated hotel you should maintain that standard, first the service is poor; I have to call several times to the reception to get the needful, (to replace a broken remote), The attached restaurant doesnt have basic food, no meals, no biriyani, not even idli for the breakfast, the restaurant says we are closed when I called at 6pm, terrible, more over if you order food from swiggy, they don't let the delivery guy to your room, even not to the lobby, you have to goto the road and collect fhe delivery, the reception was helpless, I was checked in 2nd floor, the internet was not working, I complained but no action, the TV is not working, the water cattle is not working; so horrible