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Review Of ARK Residency

John Selvaraj Nagar, Kumbakonam | 2 km drive to Adi Kumbeswarar Temple

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.5
    Very Good

    387 Ratings, 171 Reviews

    excellent
    20%
    very good
    33%
    average
    25%
    poor
    11%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 3
    • 4
    • 3
    • 4
    • 4
    • 4
    • 5
    • 5

    Rating Categories

    • Location3.3
    • Cleanliness3.3
    • Value For Money3.1
    • Food3.0
    • Facilities2.9
    • Child Friendliness3.0
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    Reviews Summary

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    The property boasts spacious rooms with good amenities, making it a convenient stay, especially for families. It’s strategically located just behind the bus stand, adding to the ease of travel. Guests appreciate the cleanliness of some rooms and the accessible parking. However, frequent complaints about staff rudeness and inconsistent hygiene standards have been noted, with some mentioning a lack of basic toiletries and room services. Overall, it's a mixed bag, but the location is a plus.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    viswanathan s.family

    Convenient location very close to Bus stand. Rooms is very neat eoth latest amenities and value for money. Service of Staff is very good.

    Travel Month: Sep 2025

    Room: Premium Double Twin AC

    3.0

    Average Stay

    kslnv s.group

    No ac and tv working condition

    Travel Month: Sep 2025

    Room: Premium Family AC

    4.0

    Good Stay

    krishnakumar p.family

    Very much near the Bus stand.Good place to stay. If a hot water facility is available that will be an added advantage.

    Travel Month: Aug 2025

    Room: Double Bedroom Non Ac

    3.0

    Review for food and car parking facility.

    anuj k.family

    Location is inside narrow lane not easily approachable from main road. Travelled by car. Google map was also confused. It is only a lodge. There is no food facility. Car parking facility is created in the basement of adjacent building. Desk rates are much cheaper compared with on line booking amount

    Travel Month: Aug 2025

    Room: Premium Double Twin AC

    3.0

    Premium Family Room at ARR INN Residency,Kumbakonam

    deepak k.family with 2 kids

    Booked Premium Family Room AC., Pros: 1. Easy Access to Bus Stand (250 mtr walkable for TNSTC Navagraha bus departure ). 2. Room is very spacious, clean and hygienic.Two king size beds available for family stay. Cons: 1.Car Parking not available 2.Horn sound from bus stand distrubing night sleep 3.Room service is very limited

    Travel Month: Aug 2025

    Room: Premium Family AC

    4.0

    Good Stay

    rangasamy k.couple

    Good stay with regular comfort. People are nice and service oriented.comfort stay with good service.very near to bus stand.Somewhat congested and narrow street. No restaurant inside the hotel.

    Travel Month: Aug 2025

    Room: Double Bedroom Non Ac

    3.0

    Average Stay

    prasanna.

    Receptionist was very rude and he s very irritative speaking in couples

    Travel Month: Jul 2025

    Room: Premium Double Twin AC

    2.0

    Poor Stay

    sreedhar p.family

    not upto the mark; rooms are not clean; each and every issue in the room needs to remind the receptionist multiple times. not upto the mark; rooms are not clean; each and every issue in the room needs to remind the receptionist multiple times.

    Travel Month: Jul 2025

    Room: Premium Double Twin AC|Double Bedroom Non Ac

    2.0

    Extreme Poor - Regretting Stay - Worse Need

    sandeep n.family with 1 kid

    very poor experience. Extreme difficult Car parking. You need to drive through a very narrow streets to reach this hotel. Washrooms are untidy (yellowish tinge over grouting). You can't control AC temp since they don't have AC remotes. You need to waste atleast 3 buckets full of water to get hot water. If u ask for hot drinking water, you must utilise your palms to drink hot water. No refrigerator,no cold water to drink.Bed will do the shake dance. Filthy pillow covers you will die for sure. towels are big tragedy either they don't give or if they give after repeated requests it won't look neat. Telephone landline never works. Either you do a mobile call or walk down to reception.

    Travel Month: May 2025

    Room: Premium Double Twin AC

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    2.0

    Choose if you have no other choice

    vijayaprasad r.family

    Bathrooms are smelly. Beds are bad. No ventilation at all. Behind the bus stand, that the only advantage. Far away from temples.

    Travel Month: May 2025

    Room: Premium Double Twin AC

    1.0

    better to avoid if you are with family

    manu.family with 1 kid

    found the property on mmt property's location is difficult to reach staff is not courteous amenities are not good stayed with family for one night. terrible hotel. no cleanliness. not even provided towels. service is pathetic better to avoid this property

    Travel Month: May 2025

    Room: Premium Double Twin AC

    2.0

    Poor Stay

    karthik r.family with 2 kids

    the room where I stayed was on the 2nd floor, no room service, no proper response for any questions, they only tend to direct customers . the window glass was broken and the bus horn was fully audible in the room, it felt like I was sleeping on the bus stand platform, such a horrible experience.

    Travel Month: May 2025 (4-Night Stay)

    Room: Premium Double Twin AC

    5.0

    Excellent

    raghavendran p.family

    Booked family suite room. Two king size beds, sofa, TV, Window AC, Good interior work. We really enjoyed. Worth. Car parking and lift available. No one compelled me to write this. Really satisfied. memorable trip

    Travel Month: Apr 2025

    Room: Premium Family AC

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    ARK Residency

    Dear Guest Thank you very much for your wonderful comments and for taking the time to share your experience through this review. We are very happy to note that our facilities, food and services met your expectations. Thank you for your appreciative comments and we look forward to welcoming you back. Will definitely share your comments with my staff Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    4.0

    ऐसी रात को बार-बार बंद हो रही थी

    santosh s.business

    एक्सपीरियंस अच्छा रहा ऑल ओवर सेटिस्फाई रूम और बाथरूम में क्लीन था होटल में स्टाफ का व्यवहार बहुत अच्छा नहीं था

    Travel Month: Apr 2025

    Room: Premium Double Twin AC

    ARK Residency has replied on Tue Apr 22 18:54:20 IST 2025

    Dear Guest We are happy to know that you had a warm and pleasant stay with us and will surely convey your appreciation and regards to the entire team. Our team strives hard to give our guests an exceptional stay and they are filled with joy when they are acknowledged for their services. We can't wait to have you over again with us!

    1.0

    Dirty, unhygienic and bad smells in the room

    vinoth b.family

    Room is very dirty. Full of cigarette smell. Bedsheet, Pillow was not cleaned and full of stains. Towels also very dirty. Night manager showed different room that also look same. Day manager replied very arrogant about this. They are not ready to cancel the next days book as well. Send back and this hotel nothing happened finally I vacated and moved to different hotel. Worst experience ever. Not suitable for Single person stay as well.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Premium Double Twin AC

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    ARK Residency has replied on Tue Apr 22 18:33:47 IST 2025

    Hello Guest It was both our privilege and pleasure to have you staying with us during your recent visit .Firstly Please accept our sincere apologies for being unable to meet up to your expectations during your stay with us. We deeply regret for the inconvenience caused to you in our services pointed like needs improvement of our (complaints). At the same time I am grateful to you for having pointed out the lapse in our services. Based on the nature of your feedback, we shall rectify the problems soon and we are confident of delivering the service standard that you are accustomed to. Such feedback from discerning guests like you gives us valuable insight in improving our services and facilities

    4.0

    Good Stay

    jaganath r.

    Had a tidy experience of staying here. Rooms were pretty large and restroom was decent. Only problem being there was some bad foul in the room. Apart from that, it was a good value for money

    Travel Month: Mar 2025

    Room: Premium Double Twin AC

    ARK Residency

    Dear Guest Thank you very much for your wonderful comments and for taking the time to share your experience through this review. We are very happy to note that our facilities, food and services met your expectations. Thank you for your appreciative comments and we look forward to welcoming you back. Will definitely share your comments with my staff Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    5.0

    Great at at ARK !

    ramesh b.solo

    Another good staty at ARK . The place is very close to the Bus stand which makes it very convenient.

    Travel Month: Mar 2025

    Room: Premium Double Twin AC

    ARK Residency has replied on Tue Apr 22 18:54:36 IST 2025

    Hello Guest Greetings! its our pleasure to have you with us , thank you for posting your appreciative and motivational comments about your experience. We are glad that you enjoyed the overall services. Your praise for our team members is very rewarding and will inspire the entire team to scale greater heights towards excellence. Thank you again for your support, and we look forward to welcoming you back

    5.0

    Excellent Stay

    dilip k.family with 1 kid

    Safe and healthy fantabulous stay we had in ARK

    Travel Month: Mar 2025

    Room: Premium Double Twin AC

    ARK Residency

    Dear Guest Thank you very much for your wonderful comments and for taking the time to share your experience through this review. We are very happy to note that our facilities, food and services met your expectations. Thank you for your appreciative comments and we look forward to welcoming you back. Will definitely share your comments with my staff Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    2.0

    Poor Stay

    sreevathsa p.family

    I never ever seen such a bad experience with the hotel ARK Inn. They have uploaded the fake photos on the App. The room was fully occupied by Mosquito. No Hygiene in the hotel. Service persons are not good. My humble request is kindly remove this hotel name from your App. Otherwise you will secure bad impression from the stayers

    Travel Month: Mar 2025

    Room: Premium Double Twin AC

    ARK Residency has replied on Tue Apr 22 18:55:23 IST 2025

    Hello Guest It was both our privilege and pleasure to have you staying with us during your recent visit .Firstly Please accept our sincere apologies for being unable to meet up to your expectations during your stay with us. We deeply regret for the inconvenience caused to you in our services pointed like needs improvement of our (complaints). At the same time I am grateful to you for having pointed out the lapse in our services. Based on the nature of your feedback, we shall rectify the problems soon and we are confident of delivering the service standard that you are accustomed to. Such feedback from discerning guests like you gives us valuable insight in improving our services and facilities

    3.0

    Average Stay

    family

    property is just behind the bus stand. very big rooms and bathroom. they is no food served in the room. you have to go out of the hotel and eat food from any other restaurants and come back to the hotel.no mosquitos.24hrs hot water facility for bath. I enjoyed the stay.AC and TV also working. I ate my food at SARAVANA BHAVAN restaurant near by busstand. THERE IS NO AUTO RICKSHAW / TAXI FACILITY. you can find the FEW rikshawalla at CHENNAI SILKS main road.HOTEL STAY IS GOODB,( 3STAR )

    Travel Month: Mar 2025

    Room: Premium Double Twin AC

    ARK Residency has replied on Tue Apr 22 18:56:12 IST 2025

    Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay. Hoping to see you soon!

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