Here's The premises has potential, but there's significant room for improvement. Unfortunately, the toilet facilities are basic and lacking, and the overall physical property could be better maintained. However, the employees are courteous and helpful. The major drawbacks are the condition of the property and the poor state of the road leading to it."
Or, a bit more concise:
"While the staff is friendly, the premises needs attention. Toilet facilities are basic, and the property's condition, along with the poorly maintained access road, detract from the overall experience." The premises has potential, but there's significant room for improvement. Unfortunately, the toilet facilities are basic and lacking, and the overall physical property could be better maintained. However, the employees are courteous and helpful. The major drawbacks are the condition of the property and the poor state of the road leading to it."
Or, a bit more concise:
"While the staff is friendly, the premises needs attention. Toilet facilities are basic, and the property's condition, along with the poorly maintained access road, detract from the overall experience."