The property. After driving nearly 15 kms far from kasol and then 30 mins uphill difficult terrain trek, carrying your luggage, you’ll reach the property. It is managed by a person who doesn’t have basic etiquettes of offering water before offering advice as to how to trek the difficult terrain. The property is much, much smaller than shown in pics. You cannot stand in the rooms. The glass walls are never wiped, so the main attraction of the property goes to the bin. There is only one bathroom which had a leaking faucet, and even after repeated requests for repair, was still broken. The shower doesn’t work as it leaks more than the spout. The food. It is served tasteless, cold and with a grin on the face. 4 street dogs, who btw were the only hospitable creatures over there, will keep staring your food and salivating. When you will leave the plates they’ll jump right into them having a party of sorts, leaving you with the imagination that you will again be served in these plates. We were there for the new years, and it was undoubtedly our worst new year, as we were shouted upon by the host on the first morning of new year, for not finishing our food! imagine paying for overpriced, cold food and getting scolded for not finishing it. The staff. Only two people work there, the manager doesn’t. Those two people are your porters, cooks, servers, plumbers, cleaners and every job you can imagine. They are clearly overworked and hence don’t care about you. The manager. He is the most arrogant and annoying thing about the experience. He has three magic words, no, can’t and not available. He cannot serve lunch 5 minutes after due time, he can’t talk politely and 70% items on the menu are not available. He will call you 7:30 in the morning asking that what you’ll have for breakfast as, you cannot order after that. Worst host ever. The host, the manager, the staff all of them know they’ve duped you and you are on their mercy as you cannot go anywhere from the isolated hilltop, without their help, so they act accordingly-rude and relentless