Hotel Under Bridge INN

The property has mixed reviews with some guests praising the Staff for being cooperative and helpful. However, many guests have complained about the Cleanliness of the property, with dirty rooms, unclean toilets, and stinky beddings. The Location of the property is convenient for some guests, while others found it difficult to locate. The Value for money is also a concern for some guests, with high prices for basic amenities. The Check-in Experience has been a major issue for many guests, with long waiting times and unprofessional behavior from the staff.

• Cleanliness

  Many reviewers complained about the poor cleanliness of the property. They reported dirty bed sheets, blankets, and pillows, as well as unclean bathrooms and rooms. Some reviewers also mentioned the presence of insects and rodents in the rooms, making their stay uncomfortable and unhygienic. Overall, the property needs to improve its cleanliness standards to provide a better experience for guests.

• Staff

  Several reviewers praised the staff for their friendly and helpful attitude. They appreciated the staff's willingness to assist with any requests and make their stay comfortable. However, some reviewers also reported rude and unprofessional behavior from the staff, which affected their overall experience. Overall, the staff's behavior was a significant factor in determining the quality of the stay for many guests.

• Location

  The property's location was a highlight for many reviewers, with several mentioning its proximity to public transport and major highways. However, some reviewers also reported difficulty in finding the property due to its hidden location under a bridge. Overall, the property's location was a significant factor in determining the convenience and accessibility of the stay for many guests.

• Value for money

  Several reviewers mentioned that the property was overpriced for the quality of the stay provided. They reported high prices for food and amenities, as well as additional charges for basic services such as towels and water bottles. Some reviewers also reported being charged extra at check-in, which they felt was unfair. Overall, the value for money was a significant concern for many guests.

• Check-in Experience

  Several reviewers reported a poor check-in experience, with some being denied entry despite having a confirmed booking. Others reported long wait times and confusion over the booking details, leading to frustration and inconvenience. Overall, the check-in experience was a significant factor in determining the ease and comfort of the stay for many guests.