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Hotel O Pillars House

0123401234
Hotel O Pillars House
Room
hotel image

About Property

Traveling anytime soon? Looking for a value for money accommodation? This charming property has everything required to make your ...Read more

Amenities

  • amenities-ratingIconAmenities rated 3.7 by guests
  • Restaurant
  • Parking
  • Room Service
  • Air Conditioning
  • Power Backup
  • Elevator/Lift
  • + More Amenities

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+91

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3.5
Very Good(110 RATINGS)
Garikhana

Garikhana

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

Check-in date
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Rooms, Guests

Hotel O Pillars House Location

location iconLocation rated 3.2 by guests

What guests said

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Guests appreciated the property's peaceful environment and scenic views, with good accessibility to nearby markets. However, many highlighted its challenging uphill access and narrow roads, making it difficult to reach, particularly with luggage. Some found the location remote, and taxi fares to central areas were noted as expensive.

Property Rules at Hotel O Pillars House

Check-in: 12 PM Check-out: 11 AM
  • Primary Guest should be atleast 18 years of age.
  • Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
  • Pets are not allowed
  • Must Read Rules
  • Guest Profile
  • Guest Profile (Hourly)

Hotel O Pillars House Photos by Guests

User Rating & Reviews

  • everyone
  • couple
  • family
  • group
  • solo
  • business
3.5
Very Good

110 Ratings, 62 Reviews

excellent
37%
very good
23%
average
15%
poor
6%
bad
18%

Last 10 Customer Ratings (Latest First)

  • 4
  • 5
  • 5
  • 4
  • 4
  • 1
  • 5
  • 5
  • 3
  • 3

Rating Categories

  • Location3.2
  • Cleanliness3.8
  • Room3.5
  • Food3.5
  • Hospitality4.0
  • Value For Money3.0
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We are using generative AI to show you summarised user review

Reviews Summary

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The property enjoys a friendly staff and spacious rooms, making for a generally comfortable stay. It's conveniently located near transportation and offers good food quality at affordable rates. However, issues with cleanliness, lack of room service, and parking accessibility have been noted concisely. A recurring problem with rude behavior from the owner has been mentioned, along with inconsistent check-in experiences. While the ambiance is appreciated, potential guests should weigh these aspects before booking.

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Latest first
5.0

Excellent Stay

shashank g.

Very nice rooms located in a safe area and the hotel staff are very cooperative

Travel Month: Dec 2024

Room: Classic

5.0

Excellent service

karan v.group

The rooms were really comfortable and big. The staff were really helpful and at there all the time.

Travel Month: Dec 2024

Room: Classic

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  • user photos
4.0

Good Stay

family

we as a family experiencing very pleasant stay over there. The staff is good, and also there is no problem regarding early check-in.

Travel Month: Oct 2024

Room: Classic

  • user photos
  • user photos
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1.0

Horrible ex

surajit b.family with 1 kid

They don't have any room service 😔 if you order for any kind of food they'll serve minimum after 2 hours .... Any one want's to stay I will personal say no or try in some other hotels and home stay..

Travel Month: Oct 2024 (4-Night Stay)

Room: Classic

  • user photos
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5.0

Excellent Stay

sidharth b.business

There was little to no difficulty finding the property, the owners greeted me as i entered the compound and got me checked in. Everyone was very helpful throughout the stay and i really enjoyed the scenery of the city from the property.

Travel Month: Apr 2024

Room: Classic

1.0

Worst property owner and status

sunny s.business

Worst property and owner behaviour was rude. Mmt service was also worst and friends they are just playing games with customer no support at any end.

Travel Month: Nov 2023

Room: Classic

5.0

Excellent Stay

rakesh g.

Good behavior of staff, good quality food, and best rooms with affordable rates ₹.

Travel Month: Sep 2023 (3-Night Stay)

Room: Classic

4.0

Good Stay

rajesh.group

It was a pleasure staying at this brand new property, which is 5 minutes walking from the district council. Staff was very polite and we'll behaved. Overall the experience was nice. I will definitely stay there again.

Travel Month: Jul 2023

Room: Classic

1.0

Owner of the property is rude

hehlangki t.couple

The owner of the property is rude and unfriendly. My suggestion to the people not to go and stay in that property

Travel Month: Apr 2023

Room: Classic

1.0

Worst hotel experience

ashika k.solo

They didn't let me check in although it was a fully paid booking. They didn't agree with the discounts. The guy at the desk was so rude and walked away while i was talking to them. The place is not as clean as it looks like in the pictures and not as open and breezy. I shifted to a place called jessica residency nearby which was the best decision i made

Travel Month: Sep 2022 (5-Night Stay)

Room: Saver Single

1.0

Scam

sanjeeb n.group

We did 48 hrs advanced booking prior to arrival. It was a disaster once we reached. We were denied the check in, told that can't stay at such low price, they said mm t is taking money in the name of of false booking. Ee had to search for another property at 12:00 midnight. Don't go to this place, very unethical. . Owner asked for extra money when ee decided to leave.

Travel Month: Sep 2022

Room: Classic

4.0

Good home stay

arup k.family

Rooms were clean, friendly staffs but the location is not good the road is very narrow that two cars can not pass at a time simultaneously

Travel Month: Sep 2022

Room: Saver Single

1.0

Terrible Stay

manbhalang d.

Terrible. There was no drinking water or glass water, phone was not working for room services, could not watch tv as setup box wasn't working.

Travel Month: Jun 2022

Room: Classic

5.0

Excellent Stay

amelya m.couple

The hotel staffs were very nice. The food was delicious. There was no problem throughout the stay. Will definitely visit again.

Travel Month: Jun 2022

Room: Classic

Hotel O Pillars House has replied on Fri Jun 24 06:41:04 IST 2022

Hi, amelya momin! thanks a lot for sharing your opinion with us. So glad to know you liked our services. Please share your feedback in the future as well and we shall strive to make your experience remarkable one ) regards, navneet

2.0

Poor Stay

ratul d.group

The location of the hotel is very bad. The way by which go to the hotel is not good, its difficult to pass with car. Food was very poor. Hotel environment not good. Staff approch was not good

Travel Month: Jun 2022

Room: Classic

1.0

No hygiene

rajesh t.loyalty-iconfamily

Worst room and room service, room not as per shown in the map. Shown sometding else got in a lodge, student staying on same floor and above floor given on rent por family terrible experience

Travel Month: May 2022 (3-Night Stay)

Room: Classic (2X)

4.0

Good Stay

santu g.family

It's a good place to stay at this price range. The staff were polite. Food was good too.

Travel Month: May 2022

Room: Classic (2X)

1.0

Worst experience of stay

fateh s.loyalty-iconcouple

Rooms only, facilities are lowest, bed was having 7-8 inches projection ahead of main area, many time i hit on my foot. Less space in bathrooms, wc flush water come back from below bowl connection, one day morning water stopped to come. No other facilities available, it is worst property i visited till date.

Travel Month: Apr 2022 (4-Night Stay)

Room: Classic (2X)

Hotel O Pillars House has replied on Fri Apr 29 12:45:25 IST 2022

Hi fateh singh, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, kartik!

1.0

Very poor condition of the hotel

shamim i.couple

This hotel condition is very bad. Hotel not provide drinking water or any use toilet kit.

Travel Month: Mar 2021 (3-Night Stay)

Room: Classic (2X)

Hotel O Pillars House has replied on Sat Mar 27 09:00:42 IST 2021

Hi shamim iqbal! we are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, james!

5.0

Good good and good

sakesh k.couple

Nice staff and clean room, perfect food
Big parking space in the center of city

Travel Month: Mar 2021

Room: Classic (2X)

Hotel O Pillars House has replied on Mon Mar 15 22:00:23 IST 2021

Delighted to hear your words of praise, sake-sh khichar. We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, james!

Hotel O Pillars House Other Details

Questions & Answers - When Booking Hotel O Pillars House

Q: What are the Check-In and Check-Out times of Hotel O Pillars House, Shillong?

A: Check-In Time: 12 PM
Check-Out Time: 11 AM. Early check-ins and late check-outs are subject to availability

Q: How far is Hotel O Pillars House from the city center ?

A: From City Center its 2.9 kms away.

Q: How many types of rooms are available at Hotel O Pillars House in Shillong?

A: At Hotel O Pillars House, we offer 1 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: Any options for booking on partner website?

A:

You can explore Hotel O Pillars House on our partner website www.goibibo.com

Q: What are the customer ratings for Hotel O Pillars House?

A: The overall rating for Hotel O Pillars House stands at 3.5 out of 5, as reviewed by 110 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

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