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Bharthana, Surat | 7.9 km drive to Surat International Airport
160 Ratings, 50 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has a great location near the airport and exhibition center, offering spacious rooms and decent decor. Guests appreciated polite and attentive staff, with some highlighting good hospitality and traditional food at breakfast. However, issues like unclean rooms, non-working AC, and inconsistent room quality were commonly mentioned. Many reviews pointed out delays in service and poor communication regarding billing, impacting the overall experience. Despite this, some enjoyed a comfortable stay and found value for money.
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Poor Stay
Not at all good ,poor maintenance, poor service, location of the property is good ,but service and quality of maintenance is very bad
Room: Superior Twin Room
Zip By Spree Hotels Surat
We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is concerning, and we take it very seriously. We will address these issues with our team to ensure that our guests receive the high standard of service and comfort that we strive for. Thank you for bringing this to our attention. Thanks & Regards Urvi Patel Operation Manager
Terrible Stay
Chilled water is payable. Even on request they asked for rs. 62/litre.
Room: Deluxe Room
Terrible Stay
First to not fan in room. Service is poor Breakfast is very poor 😢 No facility enter in hotel after 11 pm Manager is very poor Cleaning not proper Washroom is very bad condition Bad sheet old reusable and not washable Blanket is very got a bad sael
Room: Deluxe Room
Zip By Spree Hotels Surat
We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is concerning, and we take it very seriously. We will address these issues with our team to ensure that our guests receive the high standard of service and comfort that we strive for. Thank you for bringing this to our attention. Thanks & Regards Urvi Patel Operation Manager
Poor Stay
It was a terrible experience here the rooms were smelly and all the walls has leakage issues and non eof the things were in place it was room under maintenance which they alloted me never stay here its a pathetic hotel
Room: Deluxe Room
Terrible Stay
Place looks shady, towels and all provided are bad, service extremely poor completely untrained staff, TV not working, fan broken, overall a bad place to stay
Room: Deluxe Room
Very good
Overall the room is very clean and the toilets are very clean. The breakfast is very good thank you
Room: Deluxe Room
Zip By Spree Hotels Surat
Thank you for your 5-star review! We're delighted to hear that you had a fantastic experience with us. Your feedback is truly appreciated, and we hope to welcome you back soon for another wonderful stay. Thanks & Regards, Urvi Patel Operation Manager
Good Stay
Oveall stay was good and comfortable ,good and polite service ,I will recommenlnd for stay
Room: Family Suite
Terrible Stay
poor poor poor starting from check in we have already booked online in mmt but the staff at reception tell us to wait and waiting is too long. after that the room provided is not appropriate we told to reception and they changed the room but again waiting is too long and room was not clean and door lock is not working we have to wait outside the room and lastly the breakfast included in the booked room they said to serve at the buffet in their hotel but the buffet is not there they just asking what do you want to eat and have very few option in the breakfast and give only one paratha for the breakfast for two persons and many more problem we face but let it be. we are not at all happy with the stay and we don't, recommend any person to stay in zip shree.
Room: Deluxe Room
Overall good
Walls could have been better. also breakfast. staffs are well behaved.. washroom is clean. Rooms are spacious.
Room: Deluxe Room
Terrible Stay
Different room was shown at the time of booking and some other room was alloted. Also AC was not working fine
Room: Deluxe Room
Zip By Spree Hotels Surat
We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is concerning, and we take it very seriously. We will address these issues with our team to ensure that our guests receive the high standard of service and comfort that we strive for. Thank you for bringing this to our attention. Thanks & Regards Urvi Patel Operation Manager
Terrible Stay
Very bad price is to higher no comfort no ac work properly staff is not good. Reply is not good
Room: Superior Twin Room
Terrible Stay
Hotel was not good not good stay food was not good
Room: Family Suite
Poor Stay
Room Was very small. not too much clean, reception person is rude. and they charge me 500 rs extra for early check in.
Room: Deluxe Room
Good for short stay
Well located and well appointed. Good value for money hotel, especially for shorter stay. Breakfast was unimpressive.
Room: Deluxe Room
Excellent Stay
It was a great stay. The staff was so polite and attentive. A great experience overall.
Room: Deluxe Room
Zip By Spree Hotels Surat
Thank you for your 5-star review! We're delighted to hear that you had a fantastic experience with us. Your feedback is truly appreciated, and we hope to welcome you back soon for another wonderful stay. Thanks & Regards, Urvi Patel Operation Manager
Ok ok hotel for business travelers
The location is ok so is the food. There were no toiletries. Too much noise at 12 am at night in hotel and management was not at all bothered.
Room: Deluxe Room
Zip By Spree Hotels Surat has replied on Sun Mar 23 18:04:33 IST 2025
We apologize for any inconvenience you experienced during your visit. We value your feedback and will use it to improve our services. Thank you for bringing this to our attention. Thanks & Regards, Susanta Nayak General Manager
Poor Stay
Lobby was bad smelling, No welcome drink was served, bathrooms was suffocating, no ventillation, breakfast was served with stale food or missing items.
Room: Deluxe Room
Zip By Spree Hotels Surat has replied on Sun Mar 23 18:05:23 IST 2025
We apologize for any inconvenience you experienced during your visit. We value your feedback and will use it to improve our services. Thank you for bringing this to our attention. Thanks & Regards, Susanta Nayak General Manager
Excellent Stay
Very safe, welcoming staff and great service at all times. Food is also too good. Good value for money
Room: Deluxe Room
Zip By Spree Hotels Surat
Thank you for your 5-star review! We're delighted to hear that you had a fantastic experience with us. Your feedback is truly appreciated, and we hope to welcome you back soon for another wonderful stay. Thanks & Regards, Urvi Patel Operation Manager
Good Stay
Hotel need to do Clen fresh towel also has to be clen Frunt Desk . other wis everyting is good restorant food test
Room: Deluxe Room
Zip By Spree Hotels Surat
Thank you for your 5-star review! We're delighted to hear that you had a fantastic experience with us. Your feedback is truly appreciated, and we hope to welcome you back soon for another wonderful stay. Thanks & Regards, Urvi Patel Operation Manager
excellent
Good service and staff is very good and supportive my experience is very good location is safe and good
Room: Deluxe Room
Zip By Spree Hotels Surat
Thank you for your 5-star review! We're delighted to hear that you had a fantastic experience with us. Your feedback is truly appreciated, and we hope to welcome you back soon for another wonderful stay. Thanks & Regards, Urvi Patel Operation Manager
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