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Review Of Via The Grand Palace0123401234

New Industrial Town, Faridabad

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.0
    Good

    41 Ratings, 16 Reviews

    excellent
    32%
    very good
    17%
    average
    7%
    poor
    10%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 1
    • 1
    • 3
    • 5
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness3.9
    • Food1.3
    • Value For Money2.0

    Sort by:

    Positive first
    1.0

    Not recommended

    ishan j.business

    no facility no geaser , no hot water no breakfast no ac remote tv not working room has very bad smell bed sheet was very dirty

    Travel Month: Sep 2025

    Room: Deluxe Room

    • user photos

    Via The Grand Palace has replied on Mon Sep 29 14:22:35 IST 2025

    We sincerely apologize for the inconvenience you faced during your stay. Your feedback regarding the lack of amenities, cleanliness, and maintenance issues has been shared with the hotel management for immediate attention. At FabHotels, we strive to provide clean, comfortable, and hassle-free stays, and your experience does not reflect our standards. We appreciate your valuable feedback and assure you that corrective actions have been taken to improve services and facilities.

    5.0

    Affordable

    harjeet s.family

    Easy accessibility,good environment Amiable staff , affordable also I Will recommend to visit this hotel

    Travel Month: Jun 2025

    Room: Deluxe Room

    Via The Grand Palace has replied on Fri Jul 18 00:09:41 IST 2025

    Thank you so much for your wonderful feedback and recommendation. We’re delighted to know you liked the easy accessibility, good environment, amiable staff, and found it affordable. Your kind words truly motivate our team to continue delivering the best hospitality experience to our guests. Looking forward to welcoming you again soon at FabHotels. Have a fantastic day!

    5.0

    Excellent Stay

    indra p.solo

    I must say the hotel staff is well trained and all the basic services and cleanliness were good here. You may come here ☺

    Travel Month: Jun 2025

    Room: Deluxe Room

    Via The Grand Palace has replied on Tue Sep 30 13:33:54 IST 2025

    Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon

    5.0

    Excellent Stay

    ashishtripathi.solo

    The overall stay experience was nice here. Location was good and accessible. All th services and amenities were good

    Travel Month: Jun 2025

    Room: Deluxe Room

    Via The Grand Palace has replied on Tue Sep 30 13:33:56 IST 2025

    Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon

    5.0

    Excellent Stay

    saurabh g.solo

    The location and the aesthetics is the main charm of the hotel. Rooms are good and the staff is nicely trained.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Via The Grand Palace has replied on Tue Sep 30 13:34:02 IST 2025

    Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon

    5.0

    Excellent Stay

    kishore k.solo

    Stay here was awesome. All basic services and amenities were good. Staff was professional here. Overall great.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Via The Grand Palace has replied on Tue Sep 30 13:34:05 IST 2025

    Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon

    5.0

    Excellent Stay

    anuj t.solo

    I had a great stay here. Would definitely recommend it further. The market is very nearer to this hotel. You may surely opt.,

    Travel Month: Jun 2025

    Room: Deluxe Room

    Via The Grand Palace has replied on Tue Sep 30 13:34:07 IST 2025

    Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon

    1.0

    next time I will think twice for hotel booking for this platform

    farman.solo

    hotel room is fine but services is soo bad ,I found hair on bedsheet,it smelling also .on water in toilet,i complaint to the attender ,but no response.it was my worst experience for me

    Travel Month: May 2025

    Room: Deluxe Room

    Via The Grand Palace has replied on Wed May 21 18:09:21 IST 2025

    We’re truly sorry for the inconvenience caused due to cleanliness issues and lack of response from the staff. This is not the experience we aim to deliver. Your feedback has been shared with the concerned team for immediate improvement.

    5.0

    Amazing stay!

    nipun g.solo

    "i had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure i was comfortable and even helped me arrange local transport. The location was fantastic, and i couldn't have asked for more given the price. I would definitely stay here again"

    Travel Month: Mar 2025

    Room: Deluxe Room

    • user photos
    • user photos

    Via The Grand Palace has replied on Tue Sep 30 13:34:39 IST 2025

    Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon

    1.0

    Terrible Stay

    harbhajan s.loyalty-iconsolo

    It is very bad property. Gives very stinky smell. Hotel staff is very rude. . It was horrible for me to spend a day. Its hard to breath in room due to bad smell.

    Travel Month: Dec 2024

    Room: Deluxe Room

    Via The Grand Palace has replied on Tue Sep 30 13:34:43 IST 2025

    We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.

    1.0

    Terrible Stay

    jatinder p.loyalty-icon

    It is very bad property. Gives very stinky smell. Hotel staff is very rude. I stay there for only an hour and checked out. I stay at other hotel by spending extra money. It was horrible for me to spend that hour. Please don't misguide. Hope you refund my money which i paid for this dirty hotel. It was hard to breath there.

    Travel Month: Dec 2024

    Room: Deluxe Room

    Via The Grand Palace has replied on Tue Sep 30 13:34:50 IST 2025

    We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.

    1.0

    Terrible Stay

    madhav d.

    The room which was allotted was not so good, very dirty. Room service was also very bad. Our breakfast was complimentary in package, they served only single paratha per person nothing else. Hence, our experience was very very bad.

    Travel Month: Nov 2024

    Room: Deluxe Room

    Via The Grand Palace has replied on Tue Sep 30 13:34:56 IST 2025

    We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.

    2.0

    Bad experience

    samvedna s.loyalty-iconfamily with 1 kid

    1. room was already decorated that was of past booking. no cleaning was done for this 2. ⁠bathroom was dirty 3. ⁠commode was dirty 4. ⁠geyser was not working, had to use rod to heat water 5. ⁠manager was sleeping till morning 8pm 6. ⁠did not stay for more than 1 day.

    Travel Month: Nov 2024 (5-Night Stay)

    Room: Deluxe Room

    Via The Grand Palace has replied on Tue Sep 30 13:35:08 IST 2025

    We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.

    1.0

    Terrible Stay

    rituraj b.loyalty-icon

    Wash room was not clean bed is so uncomfortable at least they have to provide 2 towel. No intercom

    Travel Month: Nov 2024

    Room: Deluxe Room

    Via The Grand Palace has replied on Tue Sep 30 13:35:11 IST 2025

    We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.

    1.0

    Terrible Stay

    ashwani k.

    Worst experience

    Travel Month: Nov 2024

    Room: Premium Room

    Via The Grand Palace has replied on Tue Sep 30 13:35:14 IST 2025

    We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.

    1.0

    Terrible Stay

    samvedna s.loyalty-icon

    1. room was already decorated that was of past booking. no cleaning was done for this 2. ⁠bathroom was dirty 3. ⁠commode was dirty 4. ⁠geyser was not working, had to use rod to heat water 5. ⁠manager was sleeping till morning 8pm 6. ⁠did not stay for more than 1 day.

    Travel Month: Nov 2024 (5-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos

    Via The Grand Palace has replied on Tue Sep 30 13:35:23 IST 2025

    We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.

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