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Egmore, Chennai
74 Ratings, 46 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a prime location just opposite Egmore Railway Station, making it super convenient for travelers. Guests have noted that the rooms are spacious, clean, and equipped with basic amenities like AC, though some AC units were reported as noisy. While there’s a friendly and helpful staff, multiple reviews mention cleanliness issues in bathrooms and a lack of hygienic conditions in some rooms. Additionally, parking and Wi-Fi problems were also highlighted by visitors.
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Not satisfied
Customer service response isnot satisfied and room facilities not worth for money. Customer service response is not satisfied and room facilities not worth for money.
Room: DELUXE AC ROOM.
Terrible Stay
Idiotic review, nonsense hotel reference given by make my trip.
Room: DELUXE AC ROOM.
Valued for money....
good stay, valued for money, nearby egmore railway station makes commute easier........................
Room: DELUXE AC ROOM.
Poor Stay
Room atmosphere was not hygiene. No parking facility.
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Tue Jul 19 12:37:05 IST 2022
Dear guest, thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards
Horrible stay
Not up to standard which u present
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Tue Jul 19 12:35:52 IST 2022
Dear guest, thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards
Budget rooms
Value for money clean rooms and bathrooms with ac
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Tue Jul 19 12:35:19 IST 2022
Dear guest, we are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our team members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm regards,
Good
Wifi not working. Until is good in hotel & neat to station.
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Thu Jan 14 16:34:32 IST 2021
Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Very bad
No safety measures taken. It was very bad experience. Tv was not working. Shower was not working. Not worthy for money.
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Tue Jul 19 12:48:44 IST 2022
Dear guest, thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards
Nice stay
It was amazing stay rooms are nice, staffs are very comfortable service was fast overall it was nice stay.
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Mon Oct 26 10:32:49 IST 2020
Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Nice
Pleasure is mine to stay there
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Mon Oct 19 10:59:06 IST 2020
Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Comfort
Room was neat and staff was good
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Mon Oct 19 10:58:51 IST 2020
Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Good Stay
Spacious room! Need to provide fully loaded toiletries! Daily cleaning of room is necessary!
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Wed Mar 04 12:03:05 IST 2020
Dear guest, thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel. We assure and take your valuable points and we will rectify the issues and ensure you that it will not happen on your next visit. We look forward to your next visit and the joy of serving you. Warm regards Management
Excellent Stay
Centrally located, easily accessible and helpful staff. Keep up the good work
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Wed Mar 04 12:03:37 IST 2020
Dear guest, the entire team joins me in thanking you for staying us and for making us your preferred choice. We appreciate you taking out your valuable time to share this wonderful feedback. We look forward to your next visit and the joy of serving you. Warm regards Management
Amazing stay
Looking hotel was good pleasant rooms cooperative staffs very nice rooms I had all the basic amenities vale for money
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Tue Feb 25 12:08:21 IST 2020
Dear guest, thank you for your warm words of appreciation. Our team would be delighted to know that you had a comfortable stay with us. We look forward to having you stay with us again. Warm regards Management
Not recommended
Bathrooms are not clean. Rooms are just ok. Ac doesn't work properly and makes an annoying sound which doesn't let you sleep at night. So you can't use ac at night while sleeping. The lift wasn't working so we had to walk to second floor every time. The commode was in the middle of the bathroom which is awkward. Overall experience wasn't good. Won't recommend this hotel to anyone. Below average stay
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Tue Feb 25 12:09:55 IST 2020
Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm regards Management
Poor Stay
Stay was comfortable. There is no service of food.
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Fri Jan 31 12:33:47 IST 2020
Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm regards Management
Budget stay
soloVery clean hotel but poor service. They didn't give bill for the stay since we paid through make my trip.
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Fri Jan 31 12:34:25 IST 2020
Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm regards Management
Ac
Ac's are very old Ac. They are not maintained properly.
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Fri Jan 31 12:34:44 IST 2020
Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm regards Management
Lift
Lift is not working properly, who were stay in 2nd floor, they faced very trouble.
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Fri Jan 31 12:34:56 IST 2020
Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm regards Management
Good response, helpful well understanding
I found power cut problem but it is short time.
Room: DELUXE AC ROOM.
Velvett Villa Egmore has replied on Mon Jan 27 13:00:02 IST 2020
Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm regards Management
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