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Mathalangulam, Tiruvannamalai | 1.1 km drive to Arunachaleswara Temple
77 Ratings, 26 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the property's proximity to the bus stand and railway station, making it convenient for temple visits. Some found the room service and cleanliness satisfactory, with a few praising the warmth of the staff. However, many highlighted issues like no lift, poor maintenance, and cleanliness problems, particularly in the washrooms. Basic amenities are often missing, affecting the overall experience.
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Terrible Stay
No lift. Room is in 4th floor. No bucket in room. Rooms are not neat at all. don't go with family No lift. Room is in 4th floor. No bucket in room. Rooms are not neat at all. don't go with family.
Room: Deluxe Double Non AC Room
UNIVERSAL RESIDENCY has replied on Thu Aug 28 15:58:14 IST 2025
WE CONDIDER YOUR YOUR ISSUES.
money waste
"Absolutely terrible experience at this hotel! The washrooms were in a deplorable state, and the rooms were overcrowded and cramped. To top it off, they charged an exorbitant amount of money. The TV wasn't working, and the bed sheets were stained and reeked of neglect - it's clear they weren't washed properly. Wouldn't recommend this hotel to anyone."
Room: Deluxe Four Bed AC Room
UNIVERSAL RESIDENCY has replied on Thu Aug 28 15:58:39 IST 2025
WE CONDIDER YOUR YOUR ISSUES.
Excellent
It is near by railway station and iam booking third time it's comfortable with me and service also best in this residence iam happy
Room: Deluxe Double Non AC Room
UNIVERSAL RESIDENCY has replied on Thu Aug 07 17:11:56 IST 2025
Thank u madam.
Average Stay
Rooms were ok,needs proper maintainence as well washrooms need to be renovated. Room service was not done proper untill asked for like providing of blankets. Owner seems to be not aware of these problems , he was very kind to us.
Room: Deluxe Four Bed AC Room
UNIVERSAL RESIDENCY has replied on Thu Aug 07 17:13:07 IST 2025
Thank u. We will take more care about your findings.
Poor Stay
basic facility geyser is not working in ac room geyser n ac control swithes with management properly not responded
Room: Deluxe Double AC Room
UNIVERSAL RESIDENCY has replied on Thu Aug 07 17:25:03 IST 2025
For proper utilise the geisor, the switc control always in management control. When u need hot water call the reception...thew switch on. It is the general practice in budget lodges.
Poor Stay
yes sure fan is not working properly and peopel on bed dont get any air from that fan
Room: Deluxe Double Non AC Room
UNIVERSAL RESIDENCY has replied on Thu Aug 07 17:29:30 IST 2025
At the time of your stay...u are nothing say. How can we help you? When u face any diffificalty in your stay...inform us. We will help u. Thank u.
Poor Stay
We took AC room and AC was not functioning properly. Also the charging sockets are not working. Washroom could be even better
Room: Deluxe Four Bed AC Room
UNIVERSAL RESIDENCY has replied on Thu Aug 07 17:26:27 IST 2025
Than u. We will improve our washroom .
Good Stay
It’s very good and room spacious , but there is no lift except that everything is good
Room: Deluxe Four Bed AC Room
UNIVERSAL RESIDENCY has replied on Thu Aug 07 17:17:34 IST 2025
Thank u. We are giving rooms with budget price. If we arrange lift...we have to increase the price.
lodges in the name of residency/Hotels.
Worst experience for my stay on 20.06.25 & 21.6.25. This is not a Universal Residency, it is only a Lodge. Room No.201 was allotted to us. The rest room sorry the toilet available in that room is more worst than road side toilets. please be considered not to be listed on your hotels list since such type of hotels will spoil your image.
Room: Deluxe Four Bed AC Room
UNIVERSAL RESIDENCY has replied on Thu Jul 10 18:54:05 IST 2025
Bro... if you are having any problem in your room....you must inform us. Our help desk working 24 hours to serve you. Nothing you said in your stay......now you are giving bad review. Is it right? OK...Thank you. We are taking more care of our service.
don’t book this stay
It’s not a hotel, it’s lodge with just room. No restaurant, no parking, no towel, no toiletries, cleaning and hygiene is not maintained. Bed size is really small, smaller than queen size bed for 2 people. Washrooms are dirty and unhygienic. Room does not have any ventilation.
Room: Delux Double NON AC Room
UNIVERSAL RESIDENCY
It is a medium budget lodge, not a hotel...correct. Suite rooms only having king /queen size bed....already you seen all out lodge information on online. But you choose a lower price deluxe room only. But you expect queen/king size bed? Why? Anyway thanks your review...we will try to improve our facilities to fulfill like you..... lower budget guests.
worst hotel. poor
poor service . not clean at all . ac also not working properly . no parking. no lift
Room: Suit Room
UNIVERSAL RESIDENCY has replied on Tue Jun 10 10:19:48 IST 2025
We are in prime location near to Tiruvannamalai central bus stand, 50 feet away from girivala path and just walkable from temple. So we have no own parking, but we arranged paid parking facility. Thanks for your review. Here afterwards we give more concentration on cleaning.
Average Stay
Not satisfied No parking No lift Price too much Wash room is very very bad
Room: Delux Four Bed Ac Room
UNIVERSAL RESIDENCY has replied on Tue Jul 01 11:48:43 IST 2025
It is in prime location of Tiruvannamalai near central bus stand on main road. So unable to have own parking. We guide to nearest 2 minutes private parking. We try to improve the washroom facility. It is a middle class lodge...If we arrange lift facility...the price will increase. We will do soon. Thank u.
Average Stay
Maintaince poor staff didn’t respond cleaning issues blankets are also not good I pay money extra 1000 re for early chekin
Room: Delux Double AC Room
UNIVERSAL RESIDENCY has replied on Mon Jun 02 19:05:38 IST 2025
Based upon your request we gave early check in. You paid money for your early stay only. Electricity, water, laundry, room cleaning... nothing we are getting free. Anyway thanks for your good review, it helps to give good service to guests.
don't book this hotel weaste of money
Wrost experience ever ac not working no lift going to third floor both room also not good
Room: Delux Double AC Room
UNIVERSAL RESIDENCY has replied on Tue Jul 01 11:53:35 IST 2025
Sorry for any inconvenience....We will increase our facility to your expecting level soon. Thank u.
Terrible Stay
******
Room: Delux Double NON AC Room
UNIVERSAL RESIDENCY has replied on Tue Jul 01 12:00:26 IST 2025
You selected a lower price double bed room around 1000 rupees. I don't know how can we give star category facility with this price? Can u tell me? Thank u.
Terrible Stay
The room was horrible. Wash room is not cleaned at as all. Stinking and stains in the commode. TV is not working. AC is not working. No towel, soap , paste given. Room is too small and the lights are not working. Only 1 tube light is working. They took 300 rupees extra for AC charge… and the room boy demands money for nothing. No parking. We had to park half kilometre away in an open space by paying 100 rupees.
Room: Delux Double NON AC Room
UNIVERSAL RESIDENCY has replied on Thu May 22 17:21:03 IST 2025
You booked non Ac room, but you asked Ac room. How can we give Ac room for non Ac room booked guests without additional charge? Any way thanks for your review. A
Excellent Stay
Due to more crowd, tiruvannamalai annamalaiyar temple near and surrounded many roads closed by police. No vehicles, cars are allowed in temple area. But this lodge is situated near bus stand and walkable from girivala path. So i reached easily the lodge from bus stand by walk. Next this lodge is walkable to reach the temple with 5 minutes. So we need not get auto for visit temple. This time i booked with 862 rupees a low price, because i got "last minute deal" offer. I think no chance to get a decent stay place in tiruvannamalai with this lower price.
Room: Delux Double NON AC Room
UNIVERSAL RESIDENCY has replied on Sun May 11 01:31:47 IST 2025
Thank you. Your valuable review support us to give best of our service to our guests.
Good service and Bus Stand nearby
The room was spotless and well-kept, with good service throughout. Its proximity to the bus stand makes travel easy (can walk from Bus Stand), avoiding overpriced auto fares. A pleasant stay overall—I highly recommend this hotel.
Room: Delux Four Bed Ac Room
UNIVERSAL RESIDENCY has replied on Sun May 11 01:34:03 IST 2025
Thank you madam. Your positive words give attention to new guests to our lodge. Thank you once again.
Excellent Stay
This is my second time stay at this lodge, no second thoughts, just go for it. Excellent room service and close to temple and bus stand
Room: Delux Double AC Room
UNIVERSAL RESIDENCY has replied on Sun May 11 01:36:25 IST 2025
Thank you.
Poor Stay
It's a bad experience. It lacks basic amenities like dustbin, bedsheet, etc. We were allocated a room in third floor for which don't have lift and stairs are also very steep. Waste of money
Room: Delux Four Bed Ac Room
UNIVERSAL RESIDENCY has replied on Tue May 06 11:53:36 IST 2025
No lift....sorry for the inconvenience.
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