The property has a mix of experiences. Many guests noted cleanliness issues with rooms and common areas like the pool, highlighting insect problems and bad toilet facilities. While the food received praise, it was said to be overpriced and limited in variety. Guests experienced disturbances from late-night parties and lack of privacy due to noise and alcohol consumption rules being flouted. Check-in delays and slow service were common complaints, leaving many feeling that the rates were not justified.