Review Of The Shiv Nautica

Service and Staff: The most consistently praised aspect is the courteous, cooperative, and helpful staff. Many reviews highlight excellent service quality, with some specifically mentioning the attentiveness of the management and team. ​Food Quality: The on-site restaurant and food, though sometimes described as having limited options, is frequently noted as tasty, delicious, and good quality. ​Location: The hotel's strategic location, especially its proximity to the Mundra port and its generally peaceful ambiance with ample parking, is convenient for business travelers. ​Spacious Rooms: Some guests found the rooms to be spacious, clean, and well-maintained, particularly those that appear to be newly renovated. ​Amenities: The hotel offers a decent range of amenities, including a swimming pool (though sometimes reported as non-functional), a fitness center/gym, a multi-cuisine restaurant, and facilities for business travelers like a conference hall and boardroom.

overall experience was very good staff is very good roomes are spacious food is also good

Very poor customer care, no one picks up call on given customer care number and it's just taking too much cut and providing substandard services to customer , and no one interested to resolve the customer issue , once money is paid means it is gone i ln trash

Our experience to stay in The Shiv Nautica Hotel was awesome. I am staying in this hotel from last 3 years and people can imagine by the duration only that how's the experience. The restaurant, food quality, taste & staffs are very good.

Staff behavior not good nobody interested to listen am not at all satisfied with the stay.

Not hot water was available in my room Also the waiting time of order in the restaurant was about 45 to 50 minutes after the order The reception was very rude The extension of my room was not working

The service throughout my stay was exceptional. The staff were attentive and went out of their way to ensure I had everything I needed. Housekeeping did a fantastic job, and the turndown service with chocolates on the pillow was a nice touch. The concierge was also very helpful in recommending local restaurants and activities.

Had a pleasant stay. Staff was cooperative and service was pretty good. Will surely recommend this hotel to anyone looking for a stay in Mundra

I recently stayed at this hotel and had mixed experiences. The staff were courteous, helpful, and always willing to assist. However, the service was slow and inefficient, which was frustrating at times. With some improvement in their service, this hotel could reach its full potential."

We stayed in this property for 2 days. We had a very present stay. Staff was very good. Food was also good.

Good neat and clean and good parking space. Hotel location quite near to mundra port. Well timely prepration of breakfast

Well trained and well behaved staff, room was clean, food was delicious and the location is also good

Decent room and place. Basic amenities available. Near to the port. Food quality is okie. Hotel staff are very helpful

For everything you need to ask, like slippers, coffee, etc. Restaurant service is too slow.

Saved many hotels, but this the great in mundra, breakfasts, food, service and food all is good, staff too, under leadership of mr gautam who is g m for many years. Keep it up. God bless you all.

Construction is going on. So tile cutting work began at 7 in the morning and goes on for full day. Total nuisance for guests. Breakfast menu very limited.

It was terrible experience, rooms where dirty, reception people doesn't pick up the calls sometimes. We have to change the rooms twice as it was having a seapage issues, toileteirs was not up to the mark. Breakfast was having only limited items, dos a and cholebature nothing else. With this cost this was the horrible stay and shouldn't have even get 3 star

Rooms and food was good. Reception staff seem to be absolutely disinterested in check in and check out activities. No free drinking water in room service

The hotel was under construction and amenities were not up to the mark.

Very over priced hotel, it was under construction. Staff was not educated, when asked for checking all the things in the room. Imhe casually said, sab barabar hi hai sir, without checking. Aver y casual attitude was shown. House keeping staff didn't had the attiqute to take permission to enter the room. They just ring bell and enter directly. Phone was not working, when asked for solution they said to change the room. Receptionist gave me wifi password but it was not working. For rating lower than zero, i would have given 5 times zero for the stay.