The property shines with cooperative and friendly staff, particularly noted for their prompt service and helpfulness. The location is convenient, close to the railway and airport, making it accessible for travelers. Guests appreciated the tasty food, especially breakfast, although some mentioned it could be pricey. However, cleanliness issues and inconsistent room maintenance, particularly in bathrooms, were recurring concerns. While some found the rooms spacious, others reported issues with hot water and poor service, particularly in room deliveries.