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Lal Ghat, Udaipur | About a minute walk to Lake Pichola
240 Ratings, 132 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property truly shines with its welcoming staff, excellent service, and stunning location near major attractions like City Palace and Lake Pichola. Guests appreciate the cozy ambiance, well-maintained rooms, and the beautiful rooftop restaurant with great views. The property also offers a lovely swimming pool and the convenience of nearby market access, making it a popular choice for visitors.
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The hotel is ideally situated near key attractions
Hotel location was very close to Jagdish temple, city palace and bagore ki haweli. it was walkable distance. Hotel was neat and clean. Hotel staff were helpful and provided quick service. Food was overpriced but tasty.
Room: Executive Room
Terrible Stay
Worest experience and the room I book they don't gave me this
Room: Heritage Room
The Red Pier - My Downtown Hotels has replied on Tue Nov 04 15:39:08 IST 2025
Dear Guest, We are disappointed to hear that your experience did not meet your expectations, particularly regarding your room allocation. Your feedback is important, and we will address this issue with our team. We appreciate you bringing it to our attention. Thank you for your understanding. Regards,
Average
Pretty average. The room was way too small for 2 people. The washroom was very uncomfortable and small. Looked better in pictures. Didn’t like it at all. The staffs could have been a bit more polite.
Room: Premier Room With Private Balcony
The Red Pier - My Downtown Hotels
Dear Guest, Thank you for your feedback. We’re disappointed to hear that your experience did not meet your expectations, particularly regarding the room size and washroom comfort. We strive to ensure that our photos accurately represent our accommodations, and your comments will help us evaluate this further. We'll also address your concerns about staff politeness to improve our service. We appreciate your insights and hope to provide a better experience in the future. Regards,
Excellent Stay
The stay was excellent, the property is amazing. The staff’s super friendly and their hospitality is amazing
Room: Executive Room
The Red Pier - My Downtown Hotels has replied on Tue Oct 28 15:02:44 IST 2025
Dear Halima, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent stay and enjoyed the property and our friendly staff. Your appreciation means a lot to us! Regards,
Excellent Stay
The staff at the property was so polite, helpful and efficient. Our stay was so comfortable. The ambience was well curated and we enjoyed the pool. Also the location is very close to all the tourist attractions. For me and my friends, we definitely would rate it 10/10
Room: Executive Room
The Red Pier - My Downtown Hotels has replied on Tue Oct 28 17:10:53 IST 2025
Dear Soreichon, Thank you for sharing your wonderful experience! It’s great to hear that you found the staff polite and helpful, and that you enjoyed the ambience and pool. We’re delighted that the location was convenient for you and your friends. We appreciate your perfect rating and hope to welcome you back in the future! Regards,
Excellent Stay
Very good behavior and environment. The best thing is that it looks like a 4-star hotel. There is a very beautiful swimming pool. The hotel location is perfect for visiting the city. It is very clean and a family hotel.
Room: Executive Room
The Red Pier - My Downtown Hotels has replied on Tue Oct 28 17:15:01 IST 2025
Dear Sarthak, Thank you for sharing your wonderful experience! It's delightful to hear that you enjoyed the environment and found the hotel to be clean and family-friendly. We're glad you appreciated the beautiful swimming pool and the convenient location for exploring the city. Your feedback means a lot to us! Regards,
Awesome
All was great! It was the good experience and property is located at the best location in the city!
Room: Heritage Room
The Red Pier - My Downtown Hotels has replied on Tue Oct 07 15:59:33 IST 2025
Dear Varun, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and enjoyed the property’s prime location. Your satisfaction means a lot to us! Warm regards,
Average Stay
Room was not as shown in the pictures, It was small. There are no ceiling fans and we were provided with table fan. They asked us to change the room due to maintenance, the new room which was provided also not good water was dripping from the AC. Overall average stay
Room: Premier Room With Private Balcony
The Red Pier - My Downtown Hotels has replied on Tue Oct 07 16:01:36 IST 2025
Dear Guest, Thank you for sharing your experience with us. We're disappointed to hear that your stay did not meet your expectations, especially regarding the room size and amenities. Your feedback about the maintenance issues will be addressed promptly to ensure better experiences in the future. We appreciate your input and hope to improve for your next visit. Regards,
Good Stay
It’s a nice cozy property right in the middle of city center. The executive rooms are rather small but comfortable.
Room: Executive Room
The Red Pier - My Downtown Hotels has replied on Tue Sep 30 12:26:25 IST 2025
Dear Manvi, Thank you for sharing your thoughts. We're delighted to hear that you enjoyed your stay and found our property cozy and conveniently located. We appreciate your feedback regarding the executive rooms and hope to welcome you back soon! Regards,
fantastic stay fantastic location fantastic staff
Must recommend, everything is so near by. Hotel is very hygienic and clean. Staffs are very humble and helpful thank you so much
Room: Premier Room With Private Balcony
The Red Pier - My Downtown Hotels has replied on Tue Sep 23 15:35:47 IST 2025
Dear Pallavi, Thank you for your wonderful review! It’s great to hear that you enjoyed your stay and appreciated our location, cleanliness, and the helpfulness of our staff. Your recommendation means a lot to us. We look forward to welcoming you back in the future! Regards,
Great Location, Poor Maintenance, and Dishonest Staff"
The hotel boasts an attractive design but suffers from average maintenance. Its central city location is a definite advantage, though the cost feels steep for the overall experience. Our stay was marred by dishonest front desk staff. They offer two-wheeler and rickshaw rentals, but the prices are inflated compared to local options. Upon arrival, we were told within an hour that renting outside would be two to three times more expensive, which was blatantly untrue—local rickshaws charged ₹100, while the hotel charged ₹150. While I expect hotel services to be pricier, being misled so brazenly right after checking in was a first. Disappointed, after this we avoided all hotel services during our two-day stay. Additionally, the pool was noticeably unclean. In Udaipur you can get much better hotel and service for the same rate
Room: Heritage Room
The Red Pier - My Downtown Hotels has replied on Thu Sep 11 13:49:53 IST 2025
Dear Guest, Thank you for taking the time to share your experience with us. We are disappointed to learn that your stay did not meet your expectations, especially regarding maintenance and the integrity of our staff. Our central city location is indeed a highlight, but we understand that it should be complemented by exceptional service. It’s concerning to hear that you felt misled about our rental prices. We will certainly address this feedback with our team to ensure transparency moving forward. Additionally, your comments about the pool's cleanliness will be addressed promptly, as we strive to maintain high standards for all our facilities. We appreciate your feedback and hope you might consider giving us another chance in the future. Warm regards,
Terrible Stay
very bad management and staff he have no any parking system management are wery poor like no hospitality staff is not responsible to his job and not responsible ever ile very bad experiences dont wast your mony here
Room: Executive Room
The Red Pier - My Downtown Hotels has replied on Thu Sep 11 13:42:37 IST 2025
Dear Guest, We are disappointed to hear about your recent experience at our hotel. Your feedback regarding our management and staff, as well as our parking system, is important to us. We strive to provide a welcoming atmosphere and appreciate your insights, which will help us improve. Thank you for taking the time to share your thoughts. Best regards,
terrible experience
Terrible experience not a single service provided and they have charge 500 for a single hand towel for a single strain of vegetable
Room: Executive Room|Heritage Room
The Red Pier - My Downtown Hotels has replied on Thu Sep 11 13:47:44 IST 2025
Dear Rahul, We appreciate your feedback and are disappointed to hear about your experience. Providing excellent service is our priority, and we regret that we fell short. Your concerns regarding the charges will be addressed to ensure a better experience for our guests in the future. Thank you for bringing this to our attention. Best regards,
Excellent Stay
Experience is very good Receptionist was very helpful Food was delicious and view from roof care was amazing
Room: Executive Room
The Red Pier - My Downtown Hotels has replied on Tue Aug 19 13:36:29 IST 2025
Dear Pinki, Thank you for sharing your wonderful experience! We’re thrilled to hear that you found your stay excellent and enjoyed the delicious food along with the amazing view. It's great to know our receptionist was helpful as well. We look forward to welcoming you back soon! Warm regards,
review of red pier
The ambience and the location are awesome , at this price point it just feels unreal , staff is well managed , service is excellent
Room: Heritage Room
The Red Pier - My Downtown Hotels has replied on Tue Aug 19 13:37:33 IST 2025
Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the ambiance and location, and that our staff provided excellent service. Your positive comments truly motivate us to keep delivering great experiences. We look forward to welcoming you back soon! Regards,
Excellent Stay
Had a pleasant stay. Check in was smooth. Everything was clean, cozy, and well arranged. Staff were friendly and gave good service.
Room: Executive Room
The Red Pier - My Downtown Hotels has replied on Tue Aug 12 12:18:36 IST 2025
Dear Hetvi, Thank you for sharing your experience! It’s wonderful to hear that you had a pleasant stay and enjoyed the cleanliness and coziness of your accommodations. We truly appreciate your kind words about our staff and their service. Looking forward to welcoming you back! Regards,
Excellent Stay
Stay excellent hotel neet n clean room are good staff cooperative soft food was awesome location heart of udaipur all place are walking distance
Room: Executive Room
The Red Pier - My Downtown Hotels has replied on Tue Jul 29 14:51:24 IST 2025
Dear Guest, Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our hotel neat and clean. It's great to know that our staff was cooperative and that you appreciated the food and location. We look forward to welcoming you back for another wonderful experience! Warm regards,
Terrible Stay
Terrible washrooms, not even basic floor mat, air freshner. Room size is very small compared to one shows in pics. They charge you for water .it looks like it is OYO
Room: Executive Room
The Red Pier - My Downtown Hotels has replied on Tue Aug 05 15:11:28 IST 2025
Dear Guest, I am disappointed to hear that your stay did not meet your expectations. We strive to provide a comfortable experience, and it's clear we fell short during your visit. Your feedback regarding the washrooms and room size is important to us, and we will address these concerns with our team. We usually aim to keep our amenities, such as complimentary water, to a high standard. Thank you for sharing your thoughts, as they help us improve. Best regards,
Pleasant Stay and Best Location near Lake
Lakeside stay, check-in was smooth. You can experience the rooftop dining with best view but may be feel too expensive.
Room: Premier Room With Private Balcony
The Red Pier - My Downtown Hotels has replied on Tue Jul 29 14:56:56 IST 2025
Dear Sunil, Thank you for sharing your experience! We're delighted to hear that you enjoyed your pleasant stay and found our location by the lake ideal. It's wonderful that you appreciated the smooth check-in process and the rooftop dining. Your feedback regarding pricing will certainly be taken into consideration. We hope to welcome you back again soon! Warm regards,
Average Stay
Average
Room: Heritage Room
The Red Pier - My Downtown Hotels has replied on Tue Jul 08 15:46:33 IST 2025
Dear Gautam, Thank you for sharing your feedback. We're glad you chose to stay with us and appreciate your perspective. If there are specific aspects that you feel could be improved, please feel free to let us know. Your insights are valuable to us! Regards,
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