Review Of THE HILLWAY HERITAGE KILIMANOOR

others used soap and shampoos given for use and this property is a bar restaurant they are starting in morning 9.30 only. I have not received my complimentary breakfast because I have waited for morning 7am till 9.15am but they are not given breakfast. 8.30 onwards I have been there at the restaurant but I have not received it, every time I check with the staff they will say wait 15 Minutes, our kitchen is not opened and I checked with the Property Manager, he is saying we are a bar restaurant so I have to adjust.. so staff and property is very very bad...today morning i have called Make my trip customer care and I have explained each and everything before I am leaving the hotel but nothing service provided .. I will suggest this property and the staff are terrible.. don't book here

It’s ok hotel. Very few staff. Rooms are few not that well maintained. Our stay was fine. We find food is decent. Although service is slow, food preparation was decent.

Excellent ambiance and comfortable room facilites. Nice behaviour from staffs.

Property is well maintained. Very neat. Good staff. Only negative part is that room size is too small