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Review Of The Fern Residency Mundra0123401234

Nanakpaya, Mundra

    User Rating & Reviews

    • everyone
    • couple
    • family
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    4.2
    Very Good

    403 Ratings, 201 Reviews

    excellent
    51%
    very good
    31%
    average
    12%
    poor
    4%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 2
    • 5
    • 4
    • 4
    • 4
    • 3
    • 1
    • 4

    Rating Categories

    • Hospitality4.4
    • Facilities4.3
    • Food4.1
    • Room4.5
    • Cleanliness4.4
    • Value For Money4.3
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    Reviews Summary

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    Guests have raved about the spacious and clean rooms at this property, making it a comfortable stay for both business and leisure travelers. The polite and cooperative staff consistently deliver excellent service, often noted for their friendliness and professionalism. Food quality is generally praised, with a good breakfast spread, although there are suggestions for improvement in specific dishes. The property offers a convenient location near the port, ideal for corporate bookings in Mundra.

    Sort by:

    Positive first
    2.0

    Fern Mundra Bye Bye

    naveen m.solo

    Horrible location on an industrial road side with surroundings like jhuggi jhopdi area. Dark alleys in the floors. No lights in corridors . Smelling bad odours in common areas . Visitor not allowed -Giests who come to meet are not allowed even in day time ? Hotel or prison?

    Travel Month: Jul 2025

    Room: Fern Club Room

    5.0

    Stay was comfortable in fern residency Mundra, location is convenient as we

    vijay k.business

    Experience of stay in Fern residency Mundra was excellent, location is very much convenient to visit port.

    Travel Month: Jul 2025

    Room: Hazel Suite

    • user photos
    4.0

    Good Stay

    rajendra s.

    Stay was nice and comfortable, but only 1 thing that i did not like is that there was cigarette smell inside the room. Continuously 3 days.

    Travel Month: Jan 2025

    Room: Winter Green Room

    The Fern Residency Mundra has replied on Sun Feb 09 00:33:51 IST 2025

    Dear Guest Rajendra Thank you for giving TFRM an opportunity to be of service to you and taking the time to share your experience with us. Team TFRM and I look forward to welcoming you back to your 'The Fern Residency' soon again in Mundra. Regards Dinesh Sharma

    5.0

    The fern have a fun

    yogesh h.business

    Nice good and clean hotel support staff is very polite and good food quality is good. The location of the hotel is good

    Travel Month: Jan 2025

    Room: Winter Green Room

    The Fern Residency Mundra has replied on Fri Jan 17 15:34:00 IST 2025

    Dear Guest Yogesh Thank you for giving TFRM an opportunity to be of service to you and taking the time to share your experience with us. Team TFRM and I look forward to welcoming you back to your 'The Fern Residency' soon again in Mundra. Regards Dinesh Sharma

    4.0

    Best option in mundr

    amit g.loyalty-iconfamily

    Perhaps the best place to stay if u r in mundra - rooms were spacious, breakfast was good, very good staff specially in the restaurant. However the hotel had quiet a few cons - for starters one of the rooms (no. 102) lock did not work and it did not work even after they 'fixed' it, so we took a huge risk with all our belongings in the room when going out. Next the toilet in my room was not clean when i arrived and the extra bed was very uncomfortable specially the pillows - for all teavellers bed and toilet are the most important, please fix these basic issues. And lastly price was quiet high for the qualiry of rooms and services offered.

    Travel Month: Dec 2024

    Room: Fern Club Room

    The Fern Residency Mundra has replied on Fri Jan 03 16:08:26 IST 2025

    Dear Guest Amit Thank you for sharing your detailed feedback about your recent stay with us. Please accept my sincerest apologies for the inconveniences you experienced, which fell far short of the high standards we aim to provide. It is deeply concerning to learn about the series of issues you encountered, from being assigned a unlocked r room upon arrival to the various maintenance shortcomings in your room. These are not reflective of the level of care and attention we strive for, and I am truly sorry for the frustration and discomfort caused. I also acknowledge your frustration with not receiving a corrective response to the feedback you left for unlock room during going out from the room and rest of the maintenance issues. This was a clear failure on our part, and I assure you we will improve how we handle guest concerns to ensure timely follow-ups. We take your feedback seriously and are already working to address these issues with the respective teams. Your input highlights key areas where we must do better, and for that, I am grateful. As a gesture of our regret and a commitment to making things right, I would like to invite you back for another night’s stay at your convenience and feel our improvements. This would give us the opportunity to restore your faith in our hospitality and ensure a flawless experience. Please contact me directly, so I can assist with the arrangements. Your feedback is invaluable to us, and I assure you that we are taking every step necessary to address these issues. I hope you will allow us the chance to provide you with the luxurious, comfortable, and seamless stay you rightfully expect. With warmest regards, Dinesh Sharma General Manager

    4.0

    A feather in cap of mundra town

    ayaz s.family

    A spectacular boutique property in small town mundra. Best ever choice for business or leisure in saurashtra

    Travel Month: Aug 2024

    Room: Winter Green Room

    1.0

    horrible exp of Fern Hotel Mundra

    mayurdhvajsinh z.business

    It is not Fern Hotel. It is a Adani Hotel. In a Hotel all adani staffs are ragging us and hotel not responds any. Our scheduled meeting was not successful due to Hotel staffs and adani staffs. Wasted of our money and our time…

    Travel Month: Jul 2024

    Room: Winter Green Room

    4.0

    Good Stay

    raman v.

    Good accommodation and well trained staff with good attitude.

    Travel Month: Jun 2024

    Room: Winter Green Room

    5.0

    Excellent stay, good dining, gym, swimming pool and good sleep

    prasad b.business

    I stayed here during my business trip. The location is accessible by private car/vehicle. I think this is the only option to stay in mundra if your company offers you executive level stays.

    Travel Month: May 2024

    Room: Winter Green Room

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    The Fern Residency Mundra has replied on Tue May 14 00:42:53 IST 2024

    Dear Prasad Thank you for your kind endorsement of TFRM and for being their guests. We at TFRM, feel privileged to be associated with one of the most beautiful hotel in city and work very hard to ensure our guests receive only the best from us. It is thus a pleasure to read that we succeeded in weaving the signature FERN's charm into your stay. We hope to remain your preferred brand of hotel in Mundra. Regards Dinesh Sharma

    3.0

    Service and food to be improved

    dilip c.loyalty-iconbusiness

    Breakfast was ok. Live preparation of masala dhosa was cold when served. Toast and hot fresh tea was ordered together but toast came after 10 minutes and tea came after 20 minutes. I am senior citizen and i had booked early morning flight from kandla so i had to leave hotel at 5. 30 am so i requested the reception lady manager to pack some fruits and sandwich when i check out. The lady manager refused. I have stayed at 5 star hotels and no hotel has refused to give packed breakfast for early morning check out. The lady manager must know how to respond to the customers request.

    Travel Month: Feb 2024

    Room: Winter Green Room

    The Fern Residency Mundra has replied on Mon Mar 18 02:06:11 IST 2024

    Dear Guest, Thank you for your recent visit and sparing your valuable time to review us on Trip Advisor. Our ladies and gentleman take great pride and effort in delivering outstanding experience for our guest and I am delighted to know that we left an indelible impression on you. Thank you for appreciating us for all efforts of engagement during your stay and making your experience special. It is appreciation and feedback such as these that keep us motivated to strive harder to provide the best of services. Your kind word of appreciation will motivate them further to go above and beyond. Thank you for choosing us and we hope to see you again soon. Warm Regards, K Manish General Manager

    3.0

    Average Stay

    ritvik r.loyalty-icon

    It’s good.

    Travel Month: Feb 2024

    Room: Winter Green Room

    The Fern Residency Mundra has replied on Mon Mar 18 02:05:25 IST 2024

    Dear Guest, Thank you for your recent visit and sparing your valuable time to review us. Our ladies and gentleman take great pride and effort in delivering outstanding experience for our guest and I am delighted to know that we left an indelible impression on you. Thank you for appreciating us for all efforts of engagement during your stay and making your experience special. It is appreciation and feedback such as these that keep us motivated to strive harder to provide the best of services. Your kind word of appreciation will motivate them further to go above and beyond. Thank you for choosing us and we hope to see you again soon. Warm Regards, K Manish General Manager

    1.0

    Terrible Stay

    prashant p.

    Room service is very bad. I have not picture

    Travel Month: Dec 2023

    Room: Fern Club Room

    5.0

    Fern residency mundra stay review

    manal m.family

    Our stay at fern was really full of fun n property is really wonderful, nice ambiance, staff is very very friendly, too helping n responsive. Our stay was worth at mundra really one must visit it. Thanks fern team for your support n cooperation.

    Travel Month: Nov 2023

    Room: Winter Green Room

    The Fern Residency Mundra has replied on Tue Nov 21 23:56:44 IST 2023

    "Dear Mr. Mankad, Thank you for your recent visit and sparing your valuable time to review us on Trip Advisor. Our ladies and gentleman take great pride and effort in delivering outstanding experience for our guest and I am delighted to know that we left an indelible impression on you. Thank you for appreciating for all efforts of engagement during your stay and making your experience special. It is appreciation and feedback such as these that keep us motivated to strive harder to provide the best of services. Your kind word of appreciation will motivate them further to go above and beyond. Thank you for choosing us and we hope to see you again soon. Warm Regards, K Manish General Manager "

    5.0

    Fern residency mundra review

    manal m.family

    Our stay at fern mundra was quite amazing, ambience of fern was good, staff was very friendly, cooperative with us and very quick services were provided to us. Rooms and rooms services were also quite nice n really enjoyed a lot in mundra. Thanks fern team.

    Travel Month: Nov 2023 (3-Night Stay)

    Room: Winter Green Room

    The Fern Residency Mundra has replied on Tue Nov 21 23:56:18 IST 2023

    "Dear Mr. Mankad, Thank you for your recent visit and sparing your valuable time to review us on Trip Advisor. Our ladies and gentleman take great pride and effort in delivering outstanding experience for our guest and I am delighted to know that we left an indelible impression on you. Thank you for appreciating for all efforts of engagement during your stay and making your experience special. It is appreciation and feedback such as these that keep us motivated to strive harder to provide the best of services. Your kind word of appreciation will motivate them further to go above and beyond. Thank you for choosing us and we hope to see you again soon. Warm Regards, K Manish General Manager "

    5.0

    Excellent food and services

    rp e.loyalty-iconbusiness

    Our company used this hotel since last 5 years for buisness trip, nice interiors, good housekeeping, staff behaviour is very polite, food quality is superb. Well maintain hygiene in all area.

    Travel Month: Jul 2023

    Room: Winter Green Room

    • user photos
    4.0

    Nice n clean

    sandeep v.loyalty-iconbusiness

    Hotel is nice and clean. We'll maintained. Room size is adequate for business travelers. Food is good and testy.

    Travel Month: Jul 2023

    Room: Winter Green Room

    3.0

    Average Stay

    sanket k.loyalty-iconbusiness

    There was no shower gel, no mineral water given as complimentary & air conditioned was not functional in the lobby.

    Travel Month: Jul 2023

    Room: Fern Club Room

    The Fern Residency Mundra has replied on Thu Jul 27 01:59:11 IST 2023

    "Dear Mr. Kayani, Thank you for your recent visit and sparing your valuable time to review us on Trip Advisor. Our ladies and gentleman take great pride and effort in delivering outstanding experience for our guest and I am delighted to know that we left an indelible impression on you. Thank you for appreciating for all efforts of engagement during your stay and making your experience special. It is appreciation and feedback such as these that keep us motivated to strive harder to provide the best of services. Your kind word of appreciation will motivate them further to go above and beyond. Thank you for choosing us and we hope to see you again soon. Warm Regards, K Manish General Manager

    4.0

    Lathashree

    kenjale v.loyalty-iconbusiness

    Excellent service and great inventory. Very pleasent stay near bhuj airport all good and recommended

    Travel Month: Jul 2023

    Room: Winter Green Room

    3.0

    Average Stay

    umesh b.loyalty-icon

    Early check in charged separately me when at morning 8. 30 am, which i think unnecessary never seen till date. Quality of water in the room is testless, which shall be replace with branded mineral water bottles. Always ac condensate water lekage at reception table & in the passage which need to be attend immediately. Flyes in dinning area seen daily, which to be eliminate.

    Travel Month: Jul 2023

    Room: Winter Green Room

    The Fern Residency Mundra has replied on Mon Jul 24 00:23:44 IST 2023

    "Dear Mr. Benkalkar, Thank you for your recent visit and sparing your valuable time to review us. Our ladies and gentleman take great pride and effort in delivering outstanding experience for our guest and I am delighted to know that we left an indelible impression on you. Thank you for appreciating for all efforts of engagement during your stay and making your experience special. It is appreciation and feedback such as these that keep us motivated to strive harder to provide the best of services. Your kind word of appreciation will motivate them further to go above and beyond. Thank you for choosing us and we hope to see you again soon. Warm Regards, K Manish General Manager

    5.0

    Best option to stay in mundra

    arti t.family

    Smooth check inn and check out process. Property location is well connected with city and ample parking space. Rooms are neat and clean and spacious. Staff is very helpful and supportive. Food is tasty and quality is very good. Overall best experience and strongly recommended to stay in mundra

    Travel Month: Jul 2023

    Room: Fern Club Room

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    The Fern Residency Mundra has replied on Mon Jul 24 00:24:10 IST 2023

    "Dear Ms Arti, Thank you for your recent visit and sparing your valuable time to review us on Trip Advisor. Our ladies and gentleman take great pride and effort in delivering outstanding experience for our guest and I am delighted to know that we left an indelible impression on you. Thank you for appreciating for all efforts of engagement during your stay and making your experience special. It is appreciation and feedback such as these that keep us motivated to strive harder to provide the best of services. Your kind word of appreciation will motivate them further to go above and beyond. Thank you for choosing us and we hope to see you again soon. Warm Regards, K Manish General Manager

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