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Kallur Layout, Hubli | 2.1 km drive to Old Bus Stand, Chennamma Circle
1281 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is well-maintained and boasts clean, spacious rooms equipped with modern amenities. Guests appreciate the responsive and courteous staff, as well as the delightful dining experience with a variety of tasty food options, especially the breakfast buffet. Its central location near the airport and railway station adds to its appeal, making it convenient for travelers. Although some guests noted that certain facilities require maintenance, the overall service and hospitality are generally praised.
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a great place to stay
a peaceful sleep thank you so much fern residency and the front office staff was very courteous food is very good
Room: Winter Green Room
Excellent Stay
The front office staff was good nice stay.good food with nice service .Good location and nice clean rooms.
Room: Winter Green Room
expected better service
Rooms were fresh and well equipped with basic amenities but if we see the hospitality part it’s seems poorly trained. The staff took 10 mins to provide the food invoice making me stand at counter. Secondly to give invoice at reception they took 20 minutes. Staff is not that communicative. If it improves then it shall meet the international standards.
Room: Winter Green Room
Excellent Stay
wonderful experience, the staff was very helpful as I was traveling with a small kid of just 2 year old, they were too helpful in getting the milk bolied and the stay was very good
Room: Fern Club Room
Poor Stay
Property is very old with zero maintenance The room is very old and the bad spreads are really very old with wetness and bad smells The lobby itself is not of fern standard
Room: Fern Club Room
The Fern Residency Hubballi has replied on Mon Sep 22 12:22:54 IST 2025
Dear Praveen Chowhan, We sincerely appreciate your feedback which is essential to our growth and development. Your remarks about the property's condition are concerning as we continually strive to offer a comfortable and pleasing stay for our guests. It's disheartening to learn that you were dissatisfied with several aspects of your visit. We comprehend your complaints about your room's state, including the bedspreads. This falls short of our usual high standards, and it's regrettable that you experienced this. We prioritize maintaining a clean and welcoming environment and it is disappointing to hear of these issues. Please also consider your notes regarding the lobby. We recognize that it did not meet the standard you expected. We will certainly take these matters into serious examination. We target to ensure that each guest's expectation is met and exceeded, and we apologize for not reaching that intention in this circumstance. We highly treasure your comments and we will make amendments where necessary. We hope that you will give us another chance to provide you with a better experience in the future. Thanks , Almas AFOM, The Fern Residency
last time to this hotel
1- reception: the reception crew is all over the place , fidgeting with the documentation, system. Trying to find out what something which I am not sure. With a mass check in I am sure this system would break down. 2. Rooms: cockroaches in room, AC doesn’t work, FAn at full sped, bathroom not cleaned properly. 3. Asked an iron box which would have been purchased by hotel when it was built newly, the wires of the iron box was short and cut at different place glued with tape. 4 breakfast experiences: decent I would not expect a tier 2 city to be very lavish
Room: Winter Green Room
The Fern Residency Hubballi has replied on Mon Sep 22 12:22:30 IST 2025
Dear Deepu Nair, We value your feedback about your recent experience with us. We have taken note of the points mentioned about the reception, the need for a more organized system, and better handling during peak check-ins. We ensure an immediate improvement in this area. Concerning your room experience, we realize it was not up to the mark. We assure you that we have an established pest control protocol and we'll strenuously follow through. Furthermore, immediate measures will be taken to address the issues with air conditioning and cleaning. Your feedback regarding the iron box, with short and taped wires has been taken into account. Rest assured, the hotel equipment will be thoroughly checked and replaced as needed. On a happier note, we’re glad that you found our breakfast decent. We are continually aiming to upgrade our services to guarantee that our guests have a comfortable stay. We hope for another opportunity to provide you with a better experience and exceed your expectations. Thanks , Almas AFOM, The Fern Residency
Average Stay
The room was clean and the food was also good. Nice Stay. limited North Indian options in Breakfast but buffet Dinner was amazing.
Room: Winter Green Room
The Fern Residency Hubballi has replied on Thu Sep 18 14:45:36 IST 2025
Dear Keyur Joshi, We're delighted to know that you enjoyed your stay as well as the cleanliness of our rooms. Your admiration for the quality of our food, particularly the buffet dinner, is heartening. We take pride in providing the best meals for our guests. However, we acknowledge your point regarding the limited North Indian options for breakfast. Please rest assured, we continuously strive to diversify our breakfast buffet and your feedback will certainly be taken into consideration for our future menu planning. Feedback like yours is truly invaluable for us as it helps us improve our services. Looking forward to serving you once again. Thanks , Almas AFOM, The Fern Residency
Terrible Stay
The drivers of this travels are soo rude and are manner less
Room: Winter Green Room
The Fern Residency Hubballi has replied on Mon Sep 22 12:23:12 IST 2025
Dear Yash Goplani, I'm deeply concerned to read about your unpleasant experience with our drivers. It's crucial that all our customers encounter polite and courteous service and it seems that this was not what happened in your situation. We absolutely agree that the conduct of the drivers plays an essential role in the services we offer. We want to assure you that this is not the standard we aim to maintain. We urge you to provide us with more details of the incident so we can properly investigate the matter and implement serious actions to prevent recurrence. Your feedback is highly significant as it helps us in continuously improving our services and in maintaining a high level of customer satisfaction. Please reach out to us at your earliest convenience to discuss the issue further. Your patience and understanding are appreciated while we rectify the problem. Once again, we regret the inappropriate behavior you encountered during your ride. We promise that your future experiences with us will be nothing but positive. Thanks , Almas AFOM, The Fern Residency
Average sta
Average stay...but food is good...the staff is slow...the cleanliness could be better given this as a 4 star hotel...
Room: Fern Club Room
The Fern Residency Hubballi has replied on Thu Sep 18 14:45:18 IST 2025
Dear Vikash Kumar, We appreciate you taking the time to give us your feedback. Your impressions are important to us and help us enhance our services. We're glad to hear that you enjoyed the food, we always strive to offer high-quality culinary experiences. Your notes about staff responsiveness and cleanliness have been acknowledged. We aim to uphold a high standard of service and upkeep in our hotel and it seems we fell short during your stay. We assure you the identified issues are not reflective of our usual standards. Measures will be taken to address these with the appropriate teams for improvement. We are constantly evolving and strive to better our performance. When you plan your next visit, we hope to provide a more enjoyable and seamless experience for both the accommodation and service. We eagerly look forward to hosting you again and satisfying you completely with our superior services. Thanks , Almas AFOM, The Fern Residency
Worst 4 star hotel ever
Worst experience at Fern hubli quite contrasting to the UK 27 fern belgaum I stayed few months back.This was my first time to hubli the reception staff were pathetic and the rooms allocated were not worth the 4 star experience.Leaky bath shower,Broken shady mirrors,Smelly rooms and unresponsive house keeping and reception made the stay and experience even more miserable.The breakfast was alright but the vada and paddy served were cold and rubbery.Cang believe this is a 4 star property just went with the brand name and experience I had in belgaum but got conned instead.
Room: Winter Green Room
The Fern Residency Hubballi has replied on Mon Sep 22 12:23:36 IST 2025
Dear Dr Likhith Vamadev, We're quite distressed to hear about your unpleasant stay at Fern Hubli. Having you leave with such a negative experience is certainly not what we intend and we genuinely appreciate you bringing these issues to our attention. We're committed to providing superior services and it's clear we missed the mark during your stay. We take your feedback on the room conditions and the unresponsive staff seriously and we're currently looking into rectifying these issues. Your dissatisfaction with the breakfast service has been noted and we will strive to improve this as well. Your experience at Fern Belgaum is what we strive for all our guests and we regret that this was not your experience in Hubli. We assure you that we'll be making improvements so your next stay is more satisfying. We understand you're feeling frustrated and we hope you'll consider giving us another opportunity to serve you better. Thanks , Almas AFOM, The Fern Residency
Old property with musty & damp smell.
Check in process was made unnecessarily lengthy. Property is old and doesn't look 4 star type. Musty & damp smell in room. No proper ventilation. It should be 3 star hotel. Hotel staff was very kind especially Maqbool who helped us till our check out.
Room: Fern Club Room
The Fern Residency Hubballi has replied on Sun Aug 31 11:42:30 IST 2025
Dear Saurabh Kale, We value your feedback as it helps us understand how to improve to provide the best possible service. We regret to hear about your check-in experience, as we strive to make this process as smooth as possible. Your concerns over the condition of our property, the issue of a musty and damp smell in the room as well as inadequate ventilation are noted and will be immediately addressed. We are glad to learn, however, that our staff, particularly Maqbool, was able to assist you throughout your stay. We strive to maintain a professional and friendly staff to make your stay as comfortable as possible. We understand our hotel did not meet your expectation with regard to the star rating; we will certainly review these areas of concern. Your feedback is essential in our effort to improve our service standards. We hope you will give us the opportunity to serve you better in the future. Thanks , Almas AFOM, The Fern Residency
Good Stay
Food - good Convenient location. Facilities- good and comfortable.
Room: Fern Club Room
The Fern Residency Hubballi has replied on Thu Aug 14 19:07:21 IST 2025
Dear Nithin Chandramohanan, We're absolutely delighted to hear you enjoyed your experience with us. It is always a pleasure to hear when guests appreciate the quality of the food we serve at our establishment. We constantly strive to maintain a high standard in that regard, so your positive feedback is certainly appreciated. The fact that you found our facilities to be comfortable is wonderful news as well. Our aim is to provide an environment where our guests can truly relax and feel at home. We're glad you felt this way during your visit. We understand how important it is for our guests to be able to reach us conveniently. As such, your remarks about our location being easy to reach are flattering. We trust the ease with which you could access us added positively to your overall experience. We hope to see you back soon and will do our utmost to ensure your next visit is equally enjoyable. Thanks , Almas AFOM, The Fern Residency
Terrible Stay
booked suit room for VIP guest,they gave so pathetic linen,towel bedsheet so cheap experience.ready to add photos do give me option
Room: Hazel Suite Room
The Fern Residency Hubballi
Dear Sharique khan, We're sincerely sorry to hear about your negative experience with the linen in our suite room. We understand that it didn't meet the expectations for your VIP guest and agree that high-quality linen is essential in offering a comfortable stay. We will certainly take your feedback into account. As for the photos, you may not be able to add them here, but we'd be glad to assist you further if you could contact us directly through our official email or phone. In this way, we can visualise the issue you encountered more clearly. Please know that your feedback is very helpful for us to improve. In this light, we commit to addressing this issue urgently to ensure no other guests experience the same inconvenience. We're dedicated to providing superior customer service, and we firm to make constant improvements. Your candour helps us to keep bettering our services. We would appreciate it if you would consider giving us a chance to rectify the situation and show you the high standard of hospitality we strive to provide. Thanks , Almas AFOM, The Fern Residency
Terrible Stay
I had a very disappointing experience at the hotel. Unfortunately, my recent stay was marred by several issues. The overall experience was terrible. Some specific problems included: 1. The reception team refused to provide a second door key card. 2. Upon entering the room, I found the bathroom door sticky. 3. There were no towels provided. 4. The television wasn't working. 5. The bed was wet. 6. Room service requests (e.g., buckets, towels) took over 45 minutes to fulfill, requiring multiple follow-up calls. 7. The reception team was also rude.
Room: Fern Club Room
The Fern Residency Hubballi has replied on Thu Aug 14 19:07:41 IST 2025
"Dear Urvesh Shah, We are genuinely sorry to read about the unfortunate experience you had at our hotel. It's distressing to hear about the issues you encountered during your stay. We understand that the refusal to provide a second door key card felt inappropriate and we will reassess our policy to ensure that it does not inconvenience our guests in the future. The condition of your room is indeed unacceptable and does not live up to our cleanliness and comfort standards. We will investigate the matter right away so as to rectify these issues immediately. We admit that the long wait time for the room service, as well as the television malfunction, detracts from the hotel experience we strive to offer our guests. We are scheduling immediate maintenance to troubleshoot these concerns as promptly as possible. Moreover, it disheartens us to know that our reception staff did not provide the attentive and courteous service we aim for. We will rectify this matter with our team to ensure it does not occur in the future. Rest assured, we're committed to continuously improve our service and accommodations. We hope that you would grant us another chance to Thanks , Almas AFOM
Excellent Stay
It’s very good ., but reception staff should be more responsive ., as u called twice while booking but no one revert back to my call., overall it’s awesome
Room: Winter Green Room
The Fern Residency Hubballi has replied on Thu Aug 14 19:07:58 IST 2025
Dear Vivek Ganvir, We appreciate your constructive feedback and it's encouraging for us to know that you found our place awesome. We strive to provide our customers with an impeccable experience and your input definitely helps. Regarding your concern about our reception staff, we assure you that it's not a common occurrence. We value your time and it is our responsibility to ensure a seamless journey right from the booking stage. We're currently working on enhancing our staff responsiveness and your experience will help us improve in this area. Our customers' satisfaction is our utmost priority and we look forward to enhancing your next experience with us. Do visit us again! Thanks , Almas AFOM, The Fern Residency
Excellent Stay
this hotel was previously known as Clarks Inn nose taken over by Fern groups. centrally located, spacious rooms, clean n hygienic conditions. good staffs.
Room: Fern Club Room
The Fern Residency Hubballi has replied on Mon Jul 07 22:20:22 IST 2025
Dear Ranjan Goswami, We appreciate the comprehensive review you shared regarding your recent stay at our hotel, previously known as Clarks Inn. It's encouraging to learn that you enjoyed the central location, our breakfast spread, and room services. We'll certainly coordinate with the housekeeping department to make necessary improvements, following your observations. Our team is pleased to know that they were able to make your stay enjoyable with their helpful and cordial approach. As part of the Fern group, we strive to maintain our high standard of service, and your feedback helps us do just that. We hope to serve you again soon. Thanks , Almas AFOM, The Fern Residency
Excellent Stay
this hotel was previously known as Clarks Inn...now taken over by Fern groups... hotel is very good, located centrally just 20 minutes away from both bus station n rail station. breakfast spread is good, room services also very good. House keeping needs a little improvement. Staffs are very helpful n cordial.
Room: Fern Club Room
The Fern Residency Hubballi has replied on Mon Jul 07 22:21:30 IST 2025
Dear Ranjan Goswami, We are pleased to hear your positive feedback about your stay with us. It's wonderful to know that our central location worked well for you, offering convenience during your travel. We are glad that you appreciated the room sizes, as we always strive to provide comfort and space for our guests. We are also delighted to know that our commitment to cleanliness and hygiene met your satisfaction. Lastly, your kind words about our staff will definitely be passed on to them, as it greatly boosts their motivation. We continuously work hard to deliver an excellent service, and feedback like yours reaffirms the dedication of our team. We look forward to the pleasure of welcoming you back during your next visit. Thanks , Almas AFOM, The Fern Residency
worst ever experience, except for bfast and lunch which was good
The knob on the tap in the bathroom was broken. complained twice and since no one bothered to attend we requested for a change in the room which was refused. When we insisted someone from house keping came and checked and agreed that the room will be changed. in the new room the power went off at about 10.45 pm. we had to shift again to another room at 11pm. in this room we noticed that the bedsheets had stains. worst experience. the best part of the stay was the lunch thaali and the employee Mr. Khaja Shaikh took good efforts to make our lunch experience very good. breakfast was also decent. this hotel is definitely not of Fern Residency standard (it seems this has been recently taken over by Fern Residency group).
Room: Winter Green Room
The Fern Residency Hubballi
Dear Srinivasan Ramakrishnan, We appreciate your feedback regarding your stay and would like to express sincere regret that we failed to meet your expectations on several fronts. It's disheartening to hear about the broken tap, power issues, and the state of the bedsheets. We acknowledge these instances and proceed with immediate solutions to ensure they don't occur in the future. That being said, we're glad to learn that our lunch service, highlighted by Mr. Khaja Shaikh's hospitality, made a positive impact. It's rewarding to hear about those moments when our staff has elevated the dining experience. Similarly, it's pleasant to hear that the breakfast was to your liking. We take your comment on the standard of the hotel seriously and concede that we must strive harder to live up to the Fern Residency reputation, certainly after hearing of your disappointment. Your feedback serves as a reality check and motivation to fix the identified issues. We value your patronage and are committed to offering you better services in your future visits. Thanks , Almas AFOM, The Fern Residency
Decent hotel
Good for shirt night stay. Good breakfast. Hotel is old but maintained clean n helpful staff. Shld do some upgrade as it’s a well established hotel and good location
Room: Winter Green Room
The Fern Residency Hubballi has replied on Thu Jun 12 19:16:31 IST 2025
Dear Deepa Hurali, It's encouraging to hear about your positive experience with our breakfast and staff on your short stay. We are as well delighted that you found our establishment clean despite its age. We take pride in our dedicated team that works diligently to maintain the cleanliness. Your suggestion regarding renovations is highly appreciated. We constantly strive to improve our guest experiences and feedback like yours is invaluable in this endeavor. Look forward to welcoming you again soon and ensuring your next visit is even better. Thanks , Almas AFOM, The Fern Residency
Horrible
We checked in at 8 pm. At 12 15 am in the night a staff member tried to forcefully enter my room. Upon complaining the manager brushed it off as a “simple mistake”
Room: Winter Green Room
The Fern Residency Hubballi has replied on Mon Jul 07 22:21:49 IST 2025
Dear , It is disconcerting to learn about your late night experience and we understand your concern. Let us assure you that our guests' security and privacy are our top priorities. The situation you described is deeply worrying and certainly not part of our standard procedures. An internal investigation is already underway regarding this matter, and we'll take immediate action to ensure this doesn't occur again. We are making necessary changes to our staff training to address these issues and improve our service. We would like to offer you an assurance that your experience was an exception to how we conduct ourselves and hope you give us another chance to serve you better. Thanks , Almas AFOM, The Fern Residency
Badgund
Dandeli
Dharwad
Dharwad
Navalur
Badgund
Dandeli
Rajendra Nagar
Navalur
Munneshwar Nagar
Gokul Rd
Dharwad
Hubli
Gokul Rd
Dandeli
Dandeli
Bairidevarkoppa
Deshpande Nagar
Bairidevarkoppa
APMC
New Hubli
Railway Colony
Gokul Rd
Kallur Layout
Vidya Nagar
Gokul Rd
Deshpande Nagar
