The Fern Residency Hubballi

The Fern Residency Hubballi has replied on Wed Oct 08 17:44:36 IST 2025

Dear siddhi mundra, We're delighted to hear that you had a wonderful stay at our establishment, and that our hospitality, breakfast buffet and location were to your liking. Your positive words mean a great deal to us. It's a pleasure to know that our strategic location made your commute easier. Your feedback gives us the motivation to put in even more effort to make every guest's experience as pleasant as your own. Please keep us in mind for your future stays; we're eager to host you again! Thanks , Almas AFOM, The Fern Residency

The Fern Residency Hubballi has replied on Sun Oct 05 21:07:15 IST 2025

Dear Amol Patil, We're delighted to hear that your stay with us was a satisfying one! Your kind words about our staff and ambience have truly made our day. It's fantastic to know that you particularly enjoyed the food - our culinary team will be thrilled to hear this. Your positive overall experience is what we strive for every day. It’s guests like you, taking the time to provide such valuable feedback, that keep us motivated in our constant endeavor to achieve guest satisfaction. We would be thrilled to have you return so we can share with you more memorable experiences. Do keep us in mind for any future visits. Thanks , Almas AFOM, The Fern Residency

The Fern Residency Hubballi has replied on Sun Oct 05 21:07:29 IST 2025

Dear Palash Pahwa, We're thrilled to hear that you had a fantastic experience with us! Your kind words about the excellent service and delicious food make us all very proud. Recognition for our staff, especially Yashwant Ji, guarantees that they will continue to deliver the absolute best service. We're very eager for your return visit and the opportunity to create another enjoyable experience for you. Until then, we hope you have many happy maja aa gaya moments! Thanks , Almas AFOM, The Fern Residency

The Fern Residency Hubballi has replied on Sun Oct 05 21:08:58 IST 2025

Dear Anil Gupta, We're delighted to hear that our staff left such a positive impression and was able to assist you effectively. It's heartening to know that our breakfast met your taste and you appreciated the quality of our food. Moreover, Yashwant will definitely be thrilled to learn about your praise - it gives him much encouragement to continue with his job well. We appreciate the time taken to share your experiences and look forward to serving you again. Thanks , Almas AFOM, The Fern Residency

The Fern Residency Hubballi has replied on Sun Oct 05 21:08:36 IST 2025

Dear Mathew Kurien, We're thrilled to hear that your stay at the Fern Residency was comfortable and enjoyable, and you were satisfied with our food quality. Our team is dedicated to providing excellent service and we are delighted it contributed to your peaceful sleep. We take pride in our front office staff and we will certainly pass along your kind words to them, as recognition is always a strong motivation to continue doing what they do best. Also, we continuously strive to create delicious food, so it's gratifying to know that we've hit the mark with you. In future, we'd love to hear any specific highlights you'd care to recommend so that other guests might try and enjoy them as well. Hearing that we met or even exceeded your expectations is the best thing we could hope for. Your review reaffirms the hard work we put in every day and to us, a peaceful sleep for our guests is the highest praise. We look forward to hosting you again at the Fern Residency. Thanks , Almas AFOM, The Fern Residency

The Fern Residency Hubballi has replied on Sun Oct 05 21:09:18 IST 2025

Dear kavitha m, We're thrilled to see that you enjoyed your stay at our hotel and the services we offer! It's always heartening to know your interactions with our front office staff were pleasant and beneficial. Pleased to know our culinary team met your expectations by providing good food and nice service. It's great that you appreciated the cleanliness of our rooms and our strategic location. We continually strive to provide an excellent experience for our guests and feedback like yours is incredibly encouraging. Looking forward to welcoming you back soon! Thanks , Almas AFOM, The Fern Residency

The Fern Residency Hubballi has replied on Sun Oct 05 21:09:46 IST 2025

Dear Prabhat Pasayat, We value your feedback and regret any inconvenience experienced. It appears that our service did not meet your expectations and for that, we are truly sorry. The issues you brought up regarding the delay in providing the food invoice and the lack of effective communication are concerning to us. These issues have been addressed with our team to make sure this doesn't reoccur in the future. Rest assured, our aim is always to provide the best possible experience for guests, therefore, appropriate training sessions are being organized to ensure our staff members are better equipped to serve you. We realize that actions speak louder than words & believe in striving towards improvements. Your input is precious to us since it not only helps us improve our current services but aids in shaping future experiences as well. Considering your suggestions, we assure you of better experience in the services provided by our staff in your next stay with us. We hope to have another opportunity to serve you better in the future. Thanks , Almas AFOM, The Fern Residency

The Fern Residency Hubballi has replied on Sun Oct 05 21:10:01 IST 2025

Dear Mohamed Safiulla, We're overjoyed to hear about your positive experience during your stay with us. The comfort and satisfaction of our guests, including the little ones, are of utmost importance to us. Ensuring they receive the care they need, such as boiled milk, is always a pleasure for our team. It's heartwarming to know our dedication has contributed to your wonderful stay. Our team awaits eagerly to create another gratifying experience for you and your kid in your next visit. Thanks , Almas AFOM, The Fern Residency

The Fern Residency Hubballi has replied on Mon Sep 22 12:22:54 IST 2025

Dear Praveen Chowhan, We sincerely appreciate your feedback which is essential to our growth and development. Your remarks about the property's condition are concerning as we continually strive to offer a comfortable and pleasing stay for our guests. It's disheartening to learn that you were dissatisfied with several aspects of your visit. We comprehend your complaints about your room's state, including the bedspreads. This falls short of our usual high standards, and it's regrettable that you experienced this. We prioritize maintaining a clean and welcoming environment and it is disappointing to hear of these issues. Please also consider your notes regarding the lobby. We recognize that it did not meet the standard you expected. We will certainly take these matters into serious examination. We target to ensure that each guest's expectation is met and exceeded, and we apologize for not reaching that intention in this circumstance. We highly treasure your comments and we will make amendments where necessary. We hope that you will give us another chance to provide you with a better experience in the future. Thanks , Almas AFOM, The Fern Residency

The Fern Residency Hubballi has replied on Mon Sep 22 12:22:30 IST 2025

Dear Deepu Nair, We value your feedback about your recent experience with us. We have taken note of the points mentioned about the reception, the need for a more organized system, and better handling during peak check-ins. We ensure an immediate improvement in this area. Concerning your room experience, we realize it was not up to the mark. We assure you that we have an established pest control protocol and we'll strenuously follow through. Furthermore, immediate measures will be taken to address the issues with air conditioning and cleaning. Your feedback regarding the iron box, with short and taped wires has been taken into account. Rest assured, the hotel equipment will be thoroughly checked and replaced as needed. On a happier note, we’re glad that you found our breakfast decent. We are continually aiming to upgrade our services to guarantee that our guests have a comfortable stay. We hope for another opportunity to provide you with a better experience and exceed your expectations. Thanks , Almas AFOM, The Fern Residency

The Fern Residency Hubballi has replied on Thu Sep 18 14:45:36 IST 2025

Dear Keyur Joshi, We're delighted to know that you enjoyed your stay as well as the cleanliness of our rooms. Your admiration for the quality of our food, particularly the buffet dinner, is heartening. We take pride in providing the best meals for our guests. However, we acknowledge your point regarding the limited North Indian options for breakfast. Please rest assured, we continuously strive to diversify our breakfast buffet and your feedback will certainly be taken into consideration for our future menu planning. Feedback like yours is truly invaluable for us as it helps us improve our services. Looking forward to serving you once again. Thanks , Almas AFOM, The Fern Residency

The Fern Residency Hubballi has replied on Mon Sep 22 12:23:12 IST 2025

Dear Yash Goplani, I'm deeply concerned to read about your unpleasant experience with our drivers. It's crucial that all our customers encounter polite and courteous service and it seems that this was not what happened in your situation. We absolutely agree that the conduct of the drivers plays an essential role in the services we offer. We want to assure you that this is not the standard we aim to maintain. We urge you to provide us with more details of the incident so we can properly investigate the matter and implement serious actions to prevent recurrence. Your feedback is highly significant as it helps us in continuously improving our services and in maintaining a high level of customer satisfaction. Please reach out to us at your earliest convenience to discuss the issue further. Your patience and understanding are appreciated while we rectify the problem. Once again, we regret the inappropriate behavior you encountered during your ride. We promise that your future experiences with us will be nothing but positive. Thanks , Almas AFOM, The Fern Residency