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Dehradun, Dehradun | 15.2 km from city centre
26 Ratings, 10 Reviews
Last 10 Customer Ratings (Latest First)
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Poor Stay
The location is remote. The room is good but there are lots of cockroaches . The bathroom smells very bad. Food quality is very bad. Breakfat options very few.The swimming pool is not clean and clear. The view is good . Some staff are good. In a word, not value for the money .. if the price per night would ne 2500, then it is justified.
Room: Valley View Super Deluxe Room with Shared Pool & Garden
The Bougainvillea Retreat - A Luxury Private pool Villa in Dehradun
Dear Guest, We appreciate your feedback and are disappointed to hear that your stay did not meet your expectations. We're glad you enjoyed the good room and nice view, but we take your concerns about cleanliness and food quality seriously. Please know that we are addressing these issues with our team to ensure a better experience for our future guests. Thank you for your insights—they are invaluable for our improvement. Warm regards,
A Weekend Stay
Excellent place for a weekend stay. We stayed at Room No. 101 and 102. Fabulous rooms with beautiful views. Staff here are very cooperative and always smiling, especially Aman, Vinod and Rishabh. Chef Negi is awesome in his culinary expertise. We felt like homemade food of choice. We never ever felt that we are having food in a resort. Keep up the good quality
Room: Valley View Super Deluxe Room with Shared Pool & Garden|Valley View Super Deluxe Room with Private Sitout
The Bougainvillea Retreat - A Luxury Private pool Villa in Dehradun
Dear Kishore, Thank you for sharing your wonderful experience! It's great to hear that you enjoyed your stay in Rooms 101 and 102, and that the views added to your experience. We're delighted that our staff, especially Aman, Vinod, and Rishabh, made your stay memorable with their warm hospitality. Chef Negi will be thrilled to know that you appreciated his culinary skills and felt at home with the food. Your encouragement means a lot to us, and we look forward to welcoming you back soon! Regards,
Good Stay
Had an amazing experience staying here! The place itself is a solid 10/10 — clean, comfortable, and exactly as described. What really stood out was the exceptional room service by Manoj. The food was also top-notch, definitely a 10/10. I would highly recommend this place to anyone looking for a great stay with excellent service.
Room: Valley View Super Deluxe Room with Shared Pool & Garden
The Bougainvillea Retreat - A Luxury Private pool Villa in Dehradun has replied on Wed May 21 16:19:07 IST 2025
Dear Tushar, Thank you for sharing your wonderful experience! We're thrilled to hear that you found the place clean and comfortable, and that Manoj's service made such a positive impression. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay! Regards,
Good Stay
the breakfast timing starts only from 10 am although they say they open at 8.30. else good
Room: Valley View Deluxe Room
The Bougainvillea Retreat - A Luxury Private pool Villa in Dehradun has replied on Tue May 06 11:59:41 IST 2025
Dear Meghna, Thank you for the feedback. We're glad to hear you had a good stay overall. We appreciate your input regarding the breakfast timing and will certainly look into it. Your insights are valuable to us as we strive to enhance our guests' experiences. Regards,
Poor Stay
property location very poor because of remote location Too much costly....every visiting place is far.. morning view is nice
Room: Valley View Deluxe Room
The Bougainvillea Retreat - A Luxury Private pool Villa in Dehradun has replied on Tue May 06 12:03:46 IST 2025
Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We truly understand your concerns about the location and the associated travel distances to local attractions. While we strive to provide a peaceful getaway, we appreciate that it may not suit everyone's preference for convenience. We are glad to hear that you enjoyed the lovely morning view, as we aim to provide a serene atmosphere for our guests. Your comments on the pricing will be taken into consideration as we continuously look to improve our offerings. We appreciate your insights and hope you will consider us for future stays. Warm regards,
noise problem bhot jyada disturb krti h
Kitchan ki awaj atti h koi teriss pr chlta h too uski bhi awaj bhot hi clear atti h jgh achi h pr road ka kam chl rha h rsta nhi h acha jame ka property tk ka dhundne me prblm atti h
Room: Valley View Deluxe Room
The Bougainvillea Retreat - A Luxury Private pool Villa in Dehradun has replied on Tue May 06 12:06:28 IST 2025
Dear Guest, Thank you for sharing your concerns regarding the noise disturbances during your stay. We understand that a peaceful environment is essential for relaxation, and it’s disappointing to hear that the kitchen and construction noises affected your experience. We appreciate your feedback about the location and the challenges you faced. Your insights are valuable as we strive to enhance our services and provide a more comfortable atmosphere for all our guests. We hope to welcome you back in the future and provide a more enjoyable stay. Warm regards,
Terrible Stay
Terrible room service, they have not provide water after requesting so many times. We ordered a colddrink and after check the same it was expired. We request to change the room and upgrade the same but they lied to us that no room is vacant at present but till our checkout all rooms were vacant. Service is very slow and it was a terrible stay to us.
Room: Valley View Deluxe Room with Swing
The Bougainvillea Retreat - A Luxury Private pool Villa in Dehradun has replied on Fri Dec 20 18:08:47 IST 2024
Dear Akshat, Thank you for sharing your experience. We're disappointed to hear about the challenges you faced with room service and the refreshments. It's disheartening to know your stay was impacted by these issues. We appreciate your feedback and will ensure it is addressed with the team to improve our services in the future. Your comfort is important to us, and we hope for the opportunity to provide a better experience next time. Warm Regards,
Terrible Stay
we have not received even a water bottle till evening after requesting so many times to the staff,,, very poor and slow service, we have ordered a soft drink and they have provided expired sprite. No intercoms are there and after calling so many times they have not responded to the call,,, The room was uncomfortable and we request them to upgrade the room and they lied to us stating that that no rooms are available but till our checkout many rooms are vacant... Overall a worse experience, im not recommend this lousy place to anyone....
Room: Valley View Deluxe Room with Swing
The Bougainvillea Retreat - A Luxury Private pool Villa in Dehradun has replied on Fri Jul 25 14:37:45 IST 2025
Dear Guest, Thank you for sharing your feedback regarding your recent stay. We're disappointed to hear about the inconveniences you experienced with our service, including the water bottle request and the issue with the expired Sprite. It is truly unfortunate that you did not receive the level of service we strive to provide. We understand how frustrating it must have been to face challenges with room comfort and the communication issues. Please know that your comments will be taken seriously as we work to improve our offerings. We value your insights and hope to make necessary changes to enhance future guests' experiences. Thank you for bringing this to our attention. Best regards,
Average service
Was good but service was slow. Could be better. Location was good and cleanliness was there but manpower shortage
Room: Valley View Super Deluxe Room with Shared Pool & Garden
The Bougainvillea Retreat - A Luxury Private pool Villa in Dehradun has replied on Tue Sep 24 10:30:13 IST 2024
Dear Guest, Thank you for your feedback. We're glad to hear you enjoyed the location and cleanliness of our property. We're disappointed for the slower service and understand that it can be frustrating. We’re continuously working on improving our staffing and service efficiency to provide a better experience. We hope to welcome you back soon and make your next stay even more enjoyable. Warm regards,
Wrong information at booking pag
coupleProperty location is very far from the city centre however reachable. I have booked a room category super deluxe with private pool but when i reached there it was found that the pool was not private at all. It was also accesses by adjoining room. Apart from it, the pool was open for others too as there are common stairs used by all. When i objected, i was offered another room, however it was lower category room but having view from balcony. So didn't met my expectations. Food was good. The owner also came and talked about this but she said one have to book 2 rooms together for private pool but the same was not mentioned at the booking page and how can a one couple book two rooms. It is very strange response. Overall experience is average. The details mentioned in booking page are not correct.
Room: Valley View Super Deluxe Room with Private Pool & Garden
The Bougainvillea Retreat - A Luxury Private pool Villa in Dehradun has replied on Fri Jul 25 14:48:49 IST 2025
Dear Guest, Thank you for sharing your feedback with us. We are disappointed to learn that your experience did not meet your expectations, particularly regarding the information on our booking page. It’s important to us that our guests have accurate details, and we will certainly review this to ensure clarity moving forward. We understand that the shared access to the pool was unexpected and that the offered alternative did not align with the super deluxe room you had chosen. We appreciate your understanding in this matter as we strive to provide the best for our guests. We’re glad to hear that you enjoyed the food during your stay. Your comments are valuable, and we will work diligently to improve the clarity of our offerings for future guests. Thank you again for your feedback. Warm regards,
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