Guests appreciate the good location near Nagpur railway station and support from some staff members. Many found the food decent, particularly breakfast, but several reviews highlight lacking basic amenities like hot water, soap, and cleanliness issues, including cockroaches. Noise disturbances and slow service, especially during check-in and requests for room changes, were common complaints. While some enjoyed comfortable rooms and friendly service, others faced serious hygiene and maintenance problems, leading to an overall unsatisfactory experience.