The property has received numerous complaints about poor maintenance and cleanliness, with unclean bathrooms, dirty bedsheets, and malfunctioning air conditioning being common issues. Guests expressed dissatisfaction with the unprofessional staff and slow check-in processes. Basic amenities like soap, towels, and even a functioning phone were often missing. While some guests mentioned good location and a friendly staff experience, the overall feedback leans towards a disappointing stay, emphasizing the need for significant improvements in service and facilities.