I stayed at Super Townshous Dwarakanagar for 6 days booked and this last day was a continuation booked through MMT and it will definitely be my final one here. While the hotel is budget-friendly and has decent amenities for the price (windows, AC, parking, and lift), the overall experience was ruined by the staff’s irresponsibility and the way the place is maintained.
The walls had stains and huge cracks, the bed sheet had visible stains, and the washroom was only okayishly clean. The real problem wasn’t the building itself, but the people running it. They allow alcohol in the rooms and rent to guests with zero civic sense. I stayed in Room 307, and most nights (except the first two) were sleepless because of loud, drunk guests playing music, shouting, banging doors, and even kicking other rooms. My partner even fell sick from the constant disturbance.
The staff’s attitude was just as bad. On check-in, I found fresh stains on my bed sheet. When I complained, instead of replacing it, they shrugged and said “Sir, all bedsheets in our hotel are the same.” Only after I offered money did a magically “new” bedsheet appear.
If the owner does not step in and take control, this hotel is going to ruin its own reputation completely. A budget price does not justify such neglect and unprofessional behavior. I would never recommend this place unless serious changes are made.