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Vijay Nagar, Bhuj | 5.7 km drive to Bhuj Airport (BHJ)
288 Ratings, 160 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property is centrally located, making it convenient for exploring local sites and street food options. Many guests appreciated the friendly and helpful staff, and some noted the clean rooms. However, cleanliness issues, particularly in bathrooms, and a lack of basic amenities like working air conditioning and television have been recurring complaints. Breakfast quality also seems inconsistent, with limited options served at times. Overall, it's considered a budget-friendly choice with average facilities.
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Waste of time and money
Dirty room and specially bathroom not clean and clear so waste of money and time so finally i stay other hotel means didn't spend 5 min there
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Wed Feb 19 10:20:09 IST 2025
We apologize for the disappointing experience you had during your stay with us. We're deeply sorry to hear that our service fell short of your expectations.
Terrible Stay
Hotel is too bad. Hotel is terrible to stay. No ac, no tv. No clean. Bath room fittings are too bad. In side room bad smell is coming. Room allotted to me third floor. As my age i cannot climb and requested, but they told you can get in third floor.
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Wed Feb 19 10:24:54 IST 2025
Sorry to hear that your stay with us was not up to your expectations. We apologize for the issues you faced with the room amenities and cleanliness. We'll take your feedback seriously.
Average Stay
The bedsheets was dirty pillow cover s were dirty TV cable was not working though complained did not work till we left.
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Jun 20 16:32:58 IST 2025
We’re very sorry to hear about the issues with cleanliness and the TV service during your stay. This is not the experience we want our guests to have. We’ve noted your concerns and will take immediate action to ensure better service and hygiene.
Poor Stay
I stay for one night but i am not finding clean rooms as well as basic facilities. Room flush is not working properly. Bedsheet and blankets are not properly maintained. Morning breakfast they provided only poha which is so cold like they took directly from the freezer. ’ morning lit like tooth brush and pest are chargeable. After paying good amounts for stay still we not get basic facilities.
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Jun 20 16:33:49 IST 2025
Thank you for your feedback. We're sorry to hear about the cleanliness and maintenance issues during your stay. Your concerns about the room condition and breakfast have been noted, and we’ll work on addressing them promptly to improve our guest experience.
Good Stay
Staff behaviour is very kind and good room was very clean budged friendly hotel amenities and services all good
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Thu Oct 03 11:52:49 IST 2024
Thank you for taking the time to share your wonderful experience at Usha Residency. We are delighted to hear that you found our location convenient and that all local tourist attractions were easily accessible during your stay. It is gratifying to know that our staff’s professionalism and helpfulness contributed positively to your visit, and we appreciate your kind words regarding the smooth check-in process. We strive to maintain high standards of cleanliness and comfort, so we are pleased that you found your room neat and well-equipped
Terrible Stay
Very bad experienced, water was not available, i was 2 days stayed, only excuses by hotel person. Very bad palace, no hygienic
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Sep 20 12:05:43 IST 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced, particularly concerning the lack of water availability and hygiene standards during your visit.We strive to provide our guests with a comfortable and enjoyable experience, and it is clear that we fell short in this instance. Please be assured that your comments have been taken seriously, and we are addressing these issues with our team to ensure they do not occur in the future. Your satisfaction is important to us, and we would appreciate the opportunity to regain your trust. If you would consider staying with us again, please reach out directly so we can ensure a more pleasant experience.
Poor Stay
Not give breakfast and not clean room and issu
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Sep 20 12:08:23 IST 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced regarding the lack of breakfast service and room cleanliness during your stay.Please rest assured that we take such matters seriously, and we are currently investigating the issues you mentioned. Our goal is to provide a comfortable and enjoyable experience for all our guests, and it is clear that we fell short in this instance.We appreciate your feedback as it helps us improve our services. If there is anything further we can do to rectify this situation or if you have any additional comments, please do not hesitate to reach out.
Terrible Stay
Very disappointed experience. No any staff give proper answer for your request. Bathroom’s flush not working. Even not resolve this problem after many times complaining.
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Sep 20 12:11:16 IST 2024
Thank you for taking the time to share your concerns regarding your recent experience. I sincerely apologize for the disappointment you encountered, particularly with the lack of assistance from our staff and the unresolved issue with the bathroom flush. Please be assured that we take such feedback seriously, as it helps us improve our services. I will personally address this matter with our team to ensure that appropriate measures are taken to enhance our response and support in similar situations.
Not expected from mm t
In the morning, i received call from hotel and management team said your hotel booking might be cancel due to water safety issues, then they have arranged a hotel near the usha residency and at the mid night they told me unmarried couple entry not allowed and then they had booked another hotel for me which was too far away from my today’s work place
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Sep 20 12:15:51 IST 2024
Thank you for bringing your recent experience to our attention. We sincerely apologize for the inconvenience you faced regarding your hotel booking and the subsequent arrangements made.We understand how frustrating it must have been to receive last-minute notifications about cancellations due to water safety issues, as well as the complications arising from restrictions on unmarried couples at the alternative accommodations provided. It is certainly not our intention to cause any distress or disruption to your plans. Please be assured that we are currently reviewing this matter with our management team to ensure that such situations are handled more effectively in the future. Your feedback is invaluable in helping us improve our services and communication.
Perfect Property For Stay good behaviour staff
The experience at Usha residency was simply awesome. The location of this hotel is good, all local tourist attractions are easily accessible in walking distance. The staff is so professional and helpful, check-in process was super smooth. The room was neat and clean. Fresh towel and toiletries were also provided during check-in. Overall the stay was pleasant and will highly recommend. Good Location to Stay thank you Usha Residency's staff
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Sep 20 12:17:55 IST 2024
Thank you for taking the time to share your wonderful experience at Usha Residency. We are delighted to hear that you found our location convenient and that all local tourist attractions were easily accessible during your stay. It is gratifying to know that our staff’s professionalism and helpfulness contributed positively to your visit, and we appreciate your kind words regarding the smooth check-in process. We strive to maintain high standards of cleanliness and comfort, so we are pleased that you found your room neat and well-equipped with fresh towels and toiletries.
Excellent Stay
Such a fantastic good fabulous service 👏
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Sep 20 12:19:13 IST 2024
Thank you very much for your kind words regarding our service. We are thrilled to hear that you found it fantastic and fabulous. Your feedback is invaluable to us, as it encourages our team to continue delivering the highest standards of service. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to serving you again in the future.
Good behaviour of the team,
Good overall.
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Sep 20 12:20:57 IST 2024
Thank you for your positive feedback regarding the team's behavior and overall performance. We greatly appreciate your recognition of our efforts, as it motivates us to maintain high standards and continue delivering exceptional results. Should you have any further comments or suggestions, please feel free to share them. We value your insights and are committed to continuous improvement.
Poor Stay
good
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Sep 20 12:23:01 IST 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate both positive and constructive comments as they help us improve our services.We are pleased to hear that you found certain aspects of your stay satisfactory. However, we are concerned about the mention of a "poor" experience. We strive to provide all our guests with exceptional service, and it is disheartening to learn that we fell short in some areas during your visit.Could you please provide more details about the specific issues you encountered? This information will be invaluable in helping us address any shortcomings and enhance our guest experience moving forward.
Excellent Stay
Great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Sep 20 12:24:09 IST 2024
Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that our staff, particularly our reception team, made such a positive impression on you.It is gratifying to know that you found our hotel clean, stylish, and spacious, and that the dining experience met your expectations in both quality and value. Your kind words about our attentive service will certainly be shared with our team as they strive to provide exceptional hospitality.
Had a very good stay
coupleWonderful stay good amenities proximity to food we were allowed early check-in and one day extension at very nominal price
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Fri Sep 20 12:27:30 IST 2024
Thank you for taking the time to share your experience with us. We are delighted to hear that you had a wonderful stay and appreciated our amenities, as well as the convenience of our proximity to dining options.We are also pleased that we could accommodate your request for an early check-in and a one-day extension at a nominal price. It is our goal to ensure that our guests have a comfortable and enjoyable experience, and your feedback reaffirms our commitment.
Average Stay
Nothing much, when he reached there was no cleaning and there was no towel or brush in the room. When we went inside the room, we found the tv unplugged.
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Wed Mar 20 11:24:12 IST 2024
Greetings from usha residency, we apologize for inconvenience caused to you, we providing fresh towels and toiletry to our guest, we are providing pocket friendly rooms in center of the city, we have very easy access for delicious fast food, restaurant, hospitals, shopping center, travels point, taxi services, bus depo, airport, our location is very suitable for all kind of business. Thank you for visiting us.
Better equal to economic
Very good condition room, cleaning is good, staff is cooperatively near by food market and its for comfortable for family and bachelor also
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Wed Mar 20 11:25:36 IST 2024
Greetings from Usha Residency, thank you for taking your time to give us your valuable feedback, its help our guest to select our property for comfortable stay, we have well trained staff to provide clean and hygienic services at our property, our staff behavior is very cooperative and helpful for feel our guest familiar with us, we are located at center of the city and its suitable for all kind of business, tourist visiting places, travels, bus depo, local transportations, taxi service for sightseeing, hospitals, and very famous food stall for enjoy the delicious local street food, we are providing 24 hours hot water for shower, parking space under CCTV surveillance, we hope for your next long stay with us, thank you for visiting us.
Not ready to provide invoice
Pathetic service and approach with poorest facility, denying to provide invoice at the time of checkout, highly dissatisfied!
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Wed Mar 20 11:32:04 IST 2024
We really apologize for inconveniences caused to you, we are providing invoices to our all customers, due to together all check our there is possibility for little delay but denying for invoice is not possible, our respected vendor mmt is also providing invoice in advance before check in,thank you for taking your time to give us your valuable feedback, its help our guest to select our property for comfortable stay, we have well trained staff to provide clean and hygienic services at our property, our staff behavior is very cooperative and helpful for feel our guest familiar with us, we are located at center of the city and its suitable for all kind of business, tourist visiting places, travels, bus depo, local transportations, taxi service for sightseeing, hospitals, and very famous food stall for enjoy the delicious local street food, we are providing 24 hours hot water for shower, parking space under CCTV surveillance, we hope for your next long stay with us, thank you for visiting us.
Good Stay
Location is away from bhuj railway station but it is ok for middle class people to visit. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was good. The room was clean. We do not order food from the hotel so no idea. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Mon Feb 26 18:05:08 IST 2024
Greetings from Usha Residency, thank you for taking your time to give us your valuable feedback, its help our guest to select our property for comfortable stay, we have well trained staff to provide clean and hygienic services at our property, our staff behavior is very cooperative and helpful for feel our guest familiar with us, we are located at center of the city and its suitable for all kind of business, tourist visiting places, travels, bus depo, local transportations, taxi service for sightseeing, hospitals, and very famous food stall for enjoy the delicious local street food, we are providing 24 hours hot water for shower, parking space under CCTV surveillance, we hope for your next long stay with us, thank you for visiting us.
Very bad and ill-maintained
coupleLocation : surrounding area was quite dirty and a bit dark at night. Room: first room 107 didn't have working ac so was shifted to 106. It was too small a room with twin beds and they were joined together. No coffee maker in room. Toilet was dirty. No toilet roll. Bed sheets had hair and pillow covers stained. Had to get out changed. They use single bed's sheet for double bed abs that too torn ones. Advantage is that there are many street food joints around. It is close to smritivan. Overall a very poor experience and would not recommend this to any traveller. Looks good only in photos.
Room: Deluxe AC Room
STAYGURU USHA RESIDENCY has replied on Mon Feb 26 18:24:32 IST 2024
Greetings from USHA RESIDENCY Thank you for your valuable suggestion, we have permanent maintenance team for reduce our guests complains due to power fluctuation there is possibility for electric objects get failure, our maintenance team is always prepared to encounter all complaints. we are solving all complaints when we get reported, Nearby places from our property is local markets, general transportations, travels, visiting places, famous food stall for enjoy the delicious food. we have well trained staff for fulfil our guest satisfaction and give them more comfortable stay with us, we are expecting your next arrival. Thank you again for your valuable suggestion.
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