The property has a prime location near the railway station and bus stand, making it convenient for travelers. Guests appreciate the excellent vegetarian restaurant on-site, known for its tasty food. The staff is generally courteous and helpful, with prompt service noted by many. However, recurring issues include poor room cleanliness and maintenance, particularly in bathrooms. Some guests mention concerns about noise, especially from nearby sources, and the absence of certain basic amenities in non-AC rooms.