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Middle St, Rameshwaram | About a minute walk to Rameswaram Temple
88 Ratings, 61 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is conveniently located just steps away from the Rameshwaram Temple, making it ideal for temple visits. While some guests appreciated the friendly staff and quick access to local dining options, many highlighted serious maintenance issues, including unclean rooms, faulty amenities, and unhygienic bathrooms. Parking is unavailable, adding to the inconvenience. It seems suited for budget travelers but lacks essential facilities, cleanliness, and an overall comfortable stay experience.
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Terrible Stay
Worst rooms no ventilation Unhygienic washroom Faulty flush worst toilet Broken jet spray Broken Switch and fan Amenities missing TV
Room: Five Bed Family Room (Temple View)
Average Stay
In my room flush was not working and a,lot of smell was there It was an average room but not suitable for family. For solo travelers it is OK. Nearby Rameshwaram Temple . They need to take care of all this.
Room: Deluxe Double AC
Excellent Stay
I am very delighted having used make my trip app. I have experienced great feeling and cooperation in the selected hotel during my stay in rameshwaram.
Room: Non AC Triple bed
SREE KUMARAN DELUXE has replied on Fri Nov 24 00:02:14 IST 2023
Thank you for your feedback , we look forward seeing you soon again.
Frustrating and feeling bad
Firstly no parking, the rooms were dirty, in one of the room, geyser was not working, the light was flickering.
Room: Standard Double Non AC
SREE KUMARAN DELUXE has replied on Fri Nov 24 00:04:13 IST 2023
We apologize for this inconvenience , we would like to update you that we are budget hotel at Rameswaram with limited facility , we dont have parking facility in our hotel as we are just infront of Temple. Rest assured will be taken care. See you soon again!
Service not good
1. There is no parking. 2. Washroom not good. (soap or washroom freshener n and water was na ) 3. Managment careless (i have reached approx 11:00pm asked about parking they simply suggested for park vehicles anywhere they don't have their own parking. 4. Drinking water complimentary na
Room: Standard Double Non AC
SREE KUMARAN DELUXE has replied on Sun Oct 29 01:13:57 IST 2023
I'm sorry to hear about the issues you faced during your stay. Here's a response to convey your concerns: "We apologize for the inconveniences you encountered during your stay with us. Your feedback is important to us, and we take it seriously. 1. Parking: We regret that we were unable to provide a parking solution for you. We understand the importance of parking and will work on addressing this issue or providing more clear information about parking options in the future. 2. Washroom: We appreciate your feedback regarding the washroom amenities, including the availability of soap, washroom fresheners, and water. We'll ensure that these essentials are readily available for our guests in the future. 3. Management: We apologize for any inconvenience you experienced while interacting with our management. We aim to provide a more responsive and helpful service, and your comments will help us improve in this aspect. 4. Complimentary Drinking Water: We'll consider providing complimentary drinking water in our rooms to enhance the guest experience. Your feedback is valuable, and we hope that you'll consider giving us another opportunity to provide you with a more comfortable and enjoyable stay in the future. Thank you for bringing these concerns to our attention" Your feedback will assist the hotel in addressing these issues and improving the overall guest experience.
poor quality of toilet
toilet wc not Good, water bucket & mug broken no hangers for cloths, stinking toilet am not recommend this property 😢
Room: Standard Double Non AC
SREE KUMARAN DELUXE has replied on Sun Oct 29 01:14:47 IST 2023
I'm sorry to hear about the issues you encountered with the toilet and amenities. Here's a response you can use to convey your concerns: "We deeply regret that you experienced issues with the toilet and amenities during your stay, and we apologize for the inconvenience you faced. Your feedback is valuable to us, and we take it seriously. 1. Toilet: We're sorry to hear that the toilet was not up to the expected standard. We will ensure that necessary repairs and improvements are made to provide a more comfortable and clean experience. 2. Amenities: Your feedback about broken water bucket and mug, as well as the lack of hangers for clothes, is important to us. We will work on ensuring that these essential items are available in the rooms for our guests. 3. Odor: We apologize for the stinking toilet. Maintaining cleanliness and hygiene is a top priority, and we will address this issue promptly. We appreciate your honest feedback, and we hope that you'll consider giving us another chance to provide you with a more pleasant and enjoyable stay in the future. Thank you for bringing these concerns to our attention" Your feedback will assist the hotel in making necessary improvements and ensuring a better experience for future guests.
Average Stay
Room condition was not good, bath room was not clean, we were unable to sleep due to noise from reception which is in ground floor next to our room
Room: Deluxe Triple AC
SREE KUMARAN DELUXE has replied on Sun Sep 03 20:53:02 IST 2023
I apologize for the inconvenience you experienced during your stay. It's disheartening to hear that the room condition and bathroom cleanliness did not meet your expectations. Additionally, the noise from the reception disrupted your sleep. Your feedback is valuable, and we take it seriously. We will address these issues with our team to ensure that room conditions and cleanliness are improved, and noise disturbances are minimized in the future. We appreciate your patience and for bringing these concerns to our attention. If you decide to stay with us again, we hope to provide you with a more comfortable and peaceful experience. Your satisfaction is important to us, and we'll work diligently to make the necessary improvements. Thank you for your feedback.
Terrible experience
Very dirty hotel for accommodation. Fan not working properly. Ac not working. Sr sheet and pillow cover dirty
Room: 3 Bed Room ( Non AC)
SREE KUMARAN DELUXE has replied on Sun Sep 03 20:54:45 IST 2023
I'm truly sorry to hear about the terrible experience you had during your stay. It's clear that we fell short in providing you with a clean and comfortable accommodation, and for that, we sincerely apologize. Your feedback is important to us, and we take it seriously. We will address these issues with our team to ensure that cleanliness and room amenities are improved immediately. We deeply regret any inconvenience you faced, and we appreciate you bringing these concerns to our attention. If you ever reconsider staying with us again in the future, we hope to provide you with a much-improved experience. Your satisfaction is important to us, and we'll work diligently to make the necessary improvements. Thank you for your feedback.
Terrible Stay
The place was pathetic. Filled with mosquitoes. They don't have a proper power back up. They switch of power and won't get it up for hours. They don't have glasses for drinking water. For kids drinking water asked a glass. He says we don't have any. Geyser won't work waited for 30min water was not even warm. We had booked 3 rooms. All same condition that too ac rooms.
Room: Deluxe Triple AC
SREE KUMARAN DELUXE has replied on Sun Sep 03 20:55:52 IST 2023
I'm truly sorry to hear about the terrible experience you had during your stay. It's clear that we fell short in providing you with a comfortable and satisfactory accommodation, and for that, we sincerely apologize. Your feedback is important to us, and we take it seriously. We will investigate and address each of these concerns immediately to ensure that they are resolved and do not occur in the future. We deeply regret any inconvenience you faced, and we appreciate you bringing these concerns to our attention. If you ever reconsider staying with us again in the future, we hope to provide you with a much-improved experience. Your satisfaction is important to us, and we'll work diligently to make the necessary improvements. Thank you for your feedback.
Leaves a lot to be desired
familyThe only advantage of this property is its proximity to the ramanathaswamy temple. Property doesn't match its suffix "deluxe" in any manner. Not properly maintained. Bathroom closet seat is simply placed on the top, removable! not even a dustbin provided inside the room. Despite booking days in advance, we were made to wait pending owner's "clearance! watchman demanded tips for "not disturbing" that we promptly refused.
Room: Deluxe Triple AC
SREE KUMARAN DELUXE has replied on Sat Jul 29 07:50:36 IST 2023
Dear guest Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your input as it helps us improve our services and facilities for all our valued guests. We are sincerely sorry to hear about the issues you encountered with your room during your stay. Please know that this is not the level of service we strive to deliver, and we are disappointed that we fell short of your expectations. We have already initiated a thorough investigation into the concerns you raised and are working diligently to address and resolve them. Your comfort and satisfaction are of utmost importance to us, and we are committed to making the necessary improvements to prevent similar issues from occurring in the future. We hope you will give us another opportunity to serve you better and showcase the improvements we have made. Your satisfaction is our top priority, and we look forward to welcoming you back for a much-improved stay.
Poor Stay
I requested to hotel manager for early check in but he refused and demanded rs 500 for early checked in even room was available and he was giving to other customers. Since my parents were also with me and i told to do early check out on the same day but he was agreed and didn't understand the situation of elders. On 23rd of feb, i have called and told about early checked in and early checked out. He was agreed too. We just walk on road till 11am then he gave room and the room was pathetic. They gave me 5 beds room instead of 3 bed room. No soap and hand wash in roomno proper basin was there. Water used to flow in bath room itself. Service boy and lady were asking money even they didn't help anything. Very bad manager. He was giving room to others but he didn't bother about elder people. Humanity lost against business. We checked out in evening at 6:30pm on the same day. Very bad experience. No, thanks but i didn't want this experience next time.
Room: Non AC Triple bed
SREE KUMARAN DELUXE has replied on Sat Jul 29 07:50:29 IST 2023
Dear guest Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your input as it helps us improve our services and facilities for all our valued guests. We are sincerely sorry to hear about the issues you encountered with your room during your stay. Please know that this is not the level of service we strive to deliver, and we are disappointed that we fell short of your expectations. We have already initiated a thorough investigation into the concerns you raised and are working diligently to address and resolve them. Your comfort and satisfaction are of utmost importance to us, and we are committed to making the necessary improvements to prevent similar issues from occurring in the future. We hope you will give us another opportunity to serve you better and showcase the improvements we have made. Your satisfaction is our top priority, and we look forward to welcoming you back for a much-improved stay.
Good location, very close proximity to the temple
Location is an affordable stay close to the temple. Ideal for budget travel.
Room: Non AC Double bed
SREE KUMARAN DELUXE has replied on Wed Feb 08 13:51:27 IST 2023
Thanks for your support and ⭐ rating please visit again
Poor response
No proper functioning of kaiser. Electric switch board are damaged. Poor response.
Room: Non AC Double bed
SREE KUMARAN DELUXE has replied on Sat Nov 19 13:21:55 IST 2022
Sorry for inconvenience
Terrible Stay
We booked non ac room for three persons for two night, in that allotted room toilet flush was not in working condition, check in was also not customer friendly. So i payed fully at the time of booking so some refund must be reimbursed
Room: Non AC Triple bed
SREE KUMARAN DELUXE has replied on Sat Nov 12 17:39:42 IST 2022
Sorry for inconvenience
Room and ac function
Room is very big, ac works perfectly
Room: Non AC Triple bed
SREE KUMARAN DELUXE has replied on Mon Oct 24 11:35:47 IST 2022
Thanks for your support
Terrible Stay
Hotel's room was quite unhigenc, dirty, linens were torn and dirty. Room's wall plaster was broken. Western toilet sheet was missing. In spite of multiple requests no action was taken. Hotel receptionist was very rude and least bothered about my request.
Room: AC Double bed
SREE KUMARAN DELUXE has replied on Mon Oct 24 11:39:16 IST 2022
Sorry for inconvenience we will fix all the repairs you mentioned. Welcome to feedback
Good
Charging point not working time tebal not received
Room: NON AC Five bed ( Temple view )
SREE KUMARAN DELUXE has replied on Thu Sep 01 12:39:38 IST 2022
Sorry for the inconvenience, we are looking into your complaint and thank you for your visit
Stay
Need to improve cleaning, toilet neatness and parking is not available. Need to improve.
Room: AC Double bed
SREE KUMARAN DELUXE has replied on Wed Jun 15 19:37:33 IST 2022
Thanks for your information please visit again
Bathroom ligh was unserviceable
Bathroom ligh was unserviceable
Room: Non AC Double bed
SREE KUMARAN DELUXE has replied on Mon Nov 23 10:48:07 IST 2020
Thanks for your feedback
Average room
The best thing I like is it's walking distance from temple. Had great time.
Room: Non AC Double bed
SREE KUMARAN DELUXE has replied on Tue Feb 25 06:45:17 IST 2020
Thanks for your support
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