Review Of SOU Palms

Satay Good . Lunch and dinner Average. but they take mattress charge for one night is not good. they always insist offline booking

Food taste was not upto the mark and with very less options. Room size is large but room toiletries missing and flush not working and bed linen was full of insects. Water flow is very slow. When hot water only hot and when cold only cold which was terrible for kids. No kids area. For everything need to request. Bath towel not clean and face towel not provided.

I recently stayed at this property, and unfortunately, it was a very disappointing experience. From the moment we arrived, the staff was unwelcoming and surprisingly rude, which set a poor tone for the rest of our stay. Any request we made was met with indifference or a lack of willingness to help, making us feel uncomfortable and unvalued as guests. The food was another letdown; it was subpar, lacking in both flavor and quality. For the price we paid, we expected much better service and a higher standard of amenities. Sadly, this stay fell short in every aspect, and I would not recommend it to others looking for a comfortable and pleasant experience.

I recently stayed at this property, and unfortunately, it was a very disappointing experience. From the moment we arrived, the staff was unwelcoming and surprisingly rude, which set a poor tone for the rest of our stay. Any request we made was met with indifference or a lack of willingness to help, making us feel uncomfortable and unvalued as guests. The food was another letdown; it was subpar, lacking in both flavor and quality. For the price we paid, we expected much better service and a higher standard of amenities. Sadly, this stay fell short in every aspect, and i would not recommend it to others looking for a comfortable and pleasant experience.

Loved the hospitality at the sou palms. Lovely ambiance enjoyed a lot.

The swimming pool not active, require external upgradation, room ok

Room & surrounding was great. Family friendly room service was good. Newly constructed

The room was nice. The staff was really great too !!. Only bad point was about food … it was just average.

Rooms are large and clean. Courteous staff. Good food. Nice location.

Nice place, near to highway, friendly and helpful staffs. Owners are down to earth. Took my feedback and they will address the small issues. Food quality is good and can be improved easily

Hygiene and cleanliness was well and good. The only thing that disappointed me was the irregularities in electricity supply. Management should look into the matter of electricity

This is a good place to stay. Staff is very cooperative. Service is quick. Food is also good.

Great stay. Very comfortable and large room. Good hygiene in toilet. Very delicious food. Must it there even if you staying other places.

Open space, clean environment