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Review Of Singrauli Palace Heritage Hotel

Waidhan, Singrauli

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    89 Ratings, 55 Reviews

    excellent
    38%
    very good
    30%
    average
    17%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 2
    • 5
    • 1
    • 5
    • 5
    • 4
    • 5
    • 4

    Rating Categories

    • Location4.5
    • Cleanliness4.3
    • Room4.2
    • Food3.8
    • Hospitality4.1
    • Value For Money4.1
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    We are using generative AI to show you summarised user review

    Review Summary

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    This heritage property stands out for its spacious, clean rooms and warm hospitality. Guests appreciate the attentive staff and delicious food, with a variety of options available. The homely vibe and personal touch from the owners enhance the experience. It's conveniently located and offers a glimpse into royal architecture, making it a unique choice for travelers.

    Sort by:

    Positive first
    4.0

    worth staying

    chanakya p.business

    The property is indeed a heritage. Rooms are very big and clean. The staff is very well behaved and well mannered. The best part is the food. I tried all different food and all of it was tasty and cooked perfectly. It wasn’t that much oily but tasty at the same time.

    Travel Month: Jul 2025

    Room: Deluxe room

    • user photos
    • user photos
    • user photos
    5.0

    Good

    business

    The hotel is wheelchair accessible. The property is very homely. The couple who owns the property personally makes sure everything is in order. Very nice people. The staff are very polite and helpful. The hotel is very clean and hygienic.

    Travel Month: Jun 2025

    Room: Deluxe room

    1.0

    Terrible Stay

    indrajeet k.business

    VV bad experience Non supportive Staff AC not working Need to change room 3 times, still issue is not resolved Never suggest to stay in this hotel

    Travel Month: Jun 2025

    Room: Deluxe room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    pristine l.business

    We are about 10 days, the service in the hotel is good, but there is a need to improve the food service.

    Travel Month: May 2025

    Room: Deluxe room

    • user photos

    Singrauli Palace Heritage Hotel has replied on Mon May 26 13:26:10 IST 2025

    Thank you very much sir for your valuable feedback

    5.0

    Excellent Stay

    mukesh s.

    0

    Travel Month: May 2025

    Room: Super Deluxe Room

    Singrauli Palace Heritage Hotel has replied on Mon May 26 13:26:33 IST 2025

    Thank you very much sir

    5.0

    Excellent Stay

    varun l.business

    I recently stayed at Singrauli Palace Heritage Hotel and had a pleasant experience overall. The hotel’s heritage theme is evident in its architecture and decor, which adds a unique charm to the stay. The rooms are spacious, clean, and well-maintained, with comfortable beds and modern amenities like air conditioning and a flat-screen TV. The staff was courteous and attentive, always ready to assist with any requests. The in-house restaurant served delicious local and continental dishes, and the breakfast spread was quite satisfying. However, there were a few areas for improvement. The Wi-Fi connection was inconsistent at times, otherwise everything was excellent. Additionally, while the location is peaceful, it’s a bit far from the main city attractions, so you might need to rely on transportation for sightseeing. Overall, Singrauli Palace Heritage Hotel is a good choice for travelers looking for a comfortable and serene stay with a touch of heritage. It’s ideal for both business and leisure travelers, and I would recommend it to anyone visiting the area.

    Travel Month: Mar 2025

    Room: Deluxe room

    Singrauli Palace Heritage Hotel has replied on Mon May 26 13:27:41 IST 2025

    Thank you very much sir for your valuable feedback

    4.0

    10/10

    virendra p.business

    Stay was hassle free, prompt responses from the team, food was good, nice property, everything was perfect!

    Travel Month: Jan 2025

    Room: Deluxe room

    • user photos

    Singrauli Palace Heritage Hotel has replied on Mon May 26 13:28:08 IST 2025

    Thank you very much sir

    3.0

    Room and washroom

    atul m.loyalty-iconbusiness

    Ac not worked in night, but they will l change room immediately, but washroom is poor, overall it’s average hotel, but in singrauli it’s no 1

    Travel Month: Apr 2024

    Room: Prince Suit

    Singrauli Palace Heritage Hotel has replied on Mon May 26 13:29:09 IST 2025

    Thank you very much sir for your valuable feedback

    2.0

    Poor experience

    justin p.loyalty-iconbusiness

    With the kind of room tariffs, cleanliness & room service had not been upto the mark. It was a below average room.

    Travel Month: Jul 2023 (3-Night Stay)

    Room: Deluxe room

    5.0

    Best choice at singrauli

    vipul m.loyalty-iconbusiness

    Hotel singrauli palace is best choice among-st all available hotels. The property is well managed and maintained. Rooms are spacious and comfortable. Housekeeping services are quick and breakfast is also having adequate variety. Bar and pool are also operational.

    Travel Month: Mar 2023

    Room: Super Deluxe Room

    5.0

    Excellent Stay

    anilkumar v.business

    its superb experience for the stay.

    Travel Month: Dec 2022

    Room: Deluxe room

    3.0

    Pricing is higher side & facilities are less.

    arun.loyalty-iconbusiness

    1) bedding are equivalent to lower standard hotels. 2) water flow in the shower is very slow. 3) they have limited options in breakfast.

    Travel Month: Aug 2022

    Room: Deluxe room

    3.0

    Food quality

    rajkumar j.loyalty-iconbusiness

    Food quality and test is very good but room not mentioned

    Travel Month: Jul 2022

    Room: Deluxe room

    • user photos
    5.0

    Good staff and stay

    goutham s.loyalty-iconbusiness

    Nice place to stay in a remote

    Travel Month: Apr 2022 (3-Night Stay)

    Room: Deluxe room

    4.0

    Good staying experience

    rajib d.loyalty-iconbusiness

    It was worth for money to stay in this hotel

    Travel Month: Sep 2021

    Room: Super Deluxe Room

    5.0

    Royal stay in relatively remote place

    dr s.couple

    Commendable maintenance of a heritage palace with cleanliness and service and food up to mark. Nice stay. Thanks.

    Travel Month: Feb 2021

    Room: Super Deluxe Room

    1.0

    Not at all recomennded for booking worst worst hotel ever bedsheet wore all dirty everythi g was terrible honest review dont go for booking in this hotel

    ruchi.loyalty-iconfamily

    Worst hotel ever manager is a nuisance over there he is the most stupid person over there simply stupid d guy terrible experience honest review
    Worst hotel ever i wont recommend any one to book this. They dont know how to speak to their coustomer they are just illetrate abed stupor and the general manager of this hotel is a big nuisance over there he is stupid really very stupid

    Travel Month: Dec 2020 (3-Night Stay)

    Room: Deluxe room

    5.0

    Nice Hotel

    bimalendu m.business

    Food quality is just ok. Location is good

    Travel Month: Mar 2020

    Room: Super Deluxe Room

    Singrauli Palace Heritage Hotel has replied on Fri Aug 07 10:34:39 IST 2020

    Thank you sir!

    2.0

    Poor service

    pratap k.loyalty-iconfamily

    This is the 2nd time I have visited this hotel, note value for the money, service become worse than before, very poor support and response from the staff. Food not so good.

    Travel Month: Jan 2020

    Room: Deluxe room

    Singrauli Palace Heritage Hotel has replied on Tue Feb 04 14:34:44 IST 2020

    Dear valued reviewer, greetings from Singrauli Palace heritage Hotel! Thank you very much for staying with us. We have noted your feedback, I understand that you were not satisfied on your recent stay with us and I will personally reach out to take a detailed feedback on your experience. I look forward to speaking to you. Warm regards Nitesh Patel Dy. General manager

    1.0

    Very bad

    ramesh b.

    Rooms are poorly maintained. Poor staff. Good quality is bad.

    Travel Month: Jan 2020

    Room: Deluxe room

    Singrauli Palace Heritage Hotel has replied on Tue Feb 04 14:35:14 IST 2020

    Dear valued reviewer, greetings from Singrauli Palace heritage Hotel! Thank you very much for staying with us. We have noted your feedback, I understand that you were not satisfied on your recent stay with us and I will personally reach out to take a detailed feedback on your experience. I look forward to speaking to you. Warm regards Nitesh Patel Dy. General manager

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