I recently booked a hotel, but unfortunately, my experience was extremely disappointing. The condition of the hotel was subpar, with damaged chairs and a bed that was not comfortable to sleep on. To make matters worse, the bed sheets had stains on them, which was a major turn-off. The lack of basic amenities was also a concern, as shampoo, water, tissue papers etc was not available in the room. However, the most disturbing aspect of my stay was the noise levels at night. It seemed like some work was going on, which made it impossible for me to get a good night's sleep. The constant noise was unbearable, and i found it to be a terrible experience overall. I have attached photographs to support my claims, which clearly show the poor condition of the hotel. I would not recommend this hotel to anyone, and i hope that the management takes necessary steps to improve the facilities and services offered to guests.
Sarovar Residency has replied on Fri Feb 14 11:21:41 IST 2025
Dear Mr.Dharmadi,
Namaste!
We sincerely apologize for the inconvenience you faced during your stay. Your feedback is extremely valuable to us, and we deeply regret that we did not meet your expectations. The issues you mentioned, including room condition, cleanliness, and noise levels, are concerning, and we will immediately address them with our team to ensure improvements.
We truly appreciate you bringing this to our attention, and we hope to have the opportunity to provide you with a much better experience in the future. Please feel free to reach out to us directly so we can make things right.
Warm regards,
Management - Sarovar Residency