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You are booking hotel for more than 30 days
Varsoli, Lonavala
22 Ratings, 10 Reviews
Last 10 Customer Ratings (Latest First)
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Terrible Stay
Our booking was cancel-led twice because of leakage issues in the villa. We were shifted to another villa. Had a bad experience.
SaffronStays Urja has replied on Mon Nov 25 18:34:33 IST 2024
Thank you for your feedback, and we're truly sorry to hear about the inconvenience you faced with your booking. It’s disappointing to know that the villa had leakage issues, leading to the cancellation of your reservation twice. We understand how frustrating this must have been, and we apologize for the disruption. Your experience is important to us, and we will address these maintenance concerns to ensure future guests have a more seamless stay. We appreciate your understanding and hope for an opportunity to make it right in the future.
Excellent Stay
It was an amazing stay. The interior and the ambience of the vila is really good. The place was clean.All washrooms were clean and unique. The pool area was really nice and a perfect spot to chill. The caretakers were polite and helpful. This vila is perfect for a stay cation with your family and friends.
Good property and staff
groupVery good property courteous staff, good amenities location not the best however good view. Will rate as per following: location: 2/5 property:4/5 staff:4/5 amenities:4/5
SaffronStays Urja has replied on Sun May 26 13:05:57 IST 2024
Thank you for your feedback! We appreciate your kind words about our courteous staff and good amenities. We'll take note of your comments regarding the location. We hope to welcome you back in the future!
Overall a good stay & will recommend this villa.
familyThe villa is well kept. All room was clean. Caretaker was very kind and supportive. The villa has multiple pools.
SaffronStays Urja has replied on Sun May 26 13:05:10 IST 2024
Thank you for your positive feedback! We're glad you found the villa well-kept, the rooms clean, and the caretaker kind and supportive. We're delighted you enjoyed the multiple pools.
Average Stay
Basic amenities like iron or scissors were not available and there were hidden costs too
SaffronStays Urja has replied on Fri Mar 29 17:39:51 IST 2024
Thank you for bringing these issues to our attention. We apologise for the inconvenience you experienced. We will address these concerns promptly to improve our services. We hope to have the opportunity to welcome you again in the future.
Excellent Stay
The villa is not lesser than 5 star hotel the ornaments and the theme is something diff overall the interior is really luxurious, I would highly recommend to visit this place👍
SaffronStays Urja has replied on Fri Mar 29 17:40:42 IST 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed the luxurious interior and unique theme of our villa. Providing our guests with a 5-star experience is always our goal, and we're delighted that you found it to be on par with a top-tier hotel. Your recommendation means the world to us, and we can't wait to welcome you back for another exceptional stay.
Average Stay
Ok
SaffronStays Urja has replied on Fri Mar 29 17:42:20 IST 2024
Thank you Supriya. We cant wait to host u back again.
Family of 4 and pet friendly
familyThe villa is neatly maintained and is good for family outings. Spacious for a big group. Courteous staff, caretaker sunil was helpful. Food was well prepared. Thank you again for the hospitality. Visit soon with friends
SaffronStays Urja has replied on Sat Oct 14 12:59:49 IST 2023
We're thrilled to know that you found our villa well-maintained and suitable for family outings. It's great to hear that the spaciousness was accommodating for your group, and that you had a positive experience with our courteous staff, particularly Sunil. Thank you for your kind words, and we look forward to your next visit with friends!
Mesmerising experience
We had a beautiful holistic experience. The decor took us to a different world. The vibrations in the property was very holistic. The food was homely, the staff was very polite and hard working. Thank you Saffron Stays for a lovely Homestay. Will come again soon 🥰
SaffronStays Urja has replied on Fri Mar 10 17:12:51 IST 2023
Thank you for your kind words. We're thrilled to hear that you had a beautiful holistic experience during your stay with us. We take pride in providing a comfortable and welcoming environment for our guests and it's always great to hear when we're succeeding. We look forward to welcoming you back soon for another wonderful stay.
It was good not that great can do better
familyIts a good property but can do better too many rules and regulations the property has which makes your stay a bit irritating. For everything u need to inform the care taker take permission so even after paying so much there is too many restrictions
SaffronStays Urja has replied on Sat Oct 14 13:01:39 IST 2023
Thank you for your feedback, and we appreciate your compliments about our property. We're sorry to hear that the rules and regulations were a source of frustration during your stay. We'll definitely take your comments into consideration as we aim to improve the overall guest experience. We hope to have the opportunity to host you again and offer a more seamless experience in the future.
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